Update from New Jersey American Water on Response to Tropical Depression Ida

In the wake of Tropical Depression Ida, New Jersey American Water, the state’s largest water and wastewater utility company, wants to update customers that all its operating areas are withstanding widespread flooding and drinking water quality has not been impacted.

New Jersey American Water implemented storm protection plans at its water treatment facilities, including the Raritan-Millstone Water Treatment Plant in central New Jersey, which underwent a $37 million flood protection investment project in 2018. Licensed treatment plant operators, water quality and other critical personnel are remaining at the facility throughout the duration of the flooding to help maintain continuity of operations.

“Our dedicated teams of professionals executed our emergency response plans over the past few days and overnight, and thanks to sound preparation and the investments we made into the sustainability and resiliency of our plants, pumps and other infrastructure, I am pleased to say our facilities have been able to withstand this historic flood so far and we continue to provide our customers with safe, reliable service,” said Tom Shroba, Vice President of Operations, New Jersey American Water.

Due to the inability to receive chemical deliveries during the flooding, New Jersey American Water will temporarily change the water treatment process from a chloramine (combined) residual to free chlorine residual at the company’s Raritan-Millstone and Canal Road Water Treatment plants. These surface water treatment plants serve New Jersey American Water customers in the following counties: Essex, Hunterdon, Mercer, Middlesex, Morris, Somerset and Union. This treatment change occurs annually during the winter months during regular maintenance and is a standard alternative to the chloramine treatment process usually in place.

During this change, some customers may notice a slight taste and smell of chlorine in their water. This is normal and will only be temporary. Customers who wish to reduce the taste of chlorine can place water in an uncovered glass container in the refrigerator overnight to dissipate chlorine faster. As always, the company will continue to monitor water quality in the system to provide that customers receive water that meets or is better than federal and state drinking water standards. Customers will be notified when the treatment process is changed back to chloramine.

The temporary treatment change applies to New Jersey American Water customers in the following communities. (Communities with an asterisk purchase water from New Jersey American Water.)

Essex County: Irvington, Maplewood, Millburn

Hunterdon County: Flemington Borough*, Raritan Township, Readington Township, and Tewksbury Township

Mercer County: Hopewell Borough*, Hopewell Township, Lawrence Township*, Princeton Borough, Princeton Junction, Princeton Township, Trenton*, and West Windsor Township

Middlesex County: Cranbury Township, Dunellen Borough, Edison Township, Jamesburg Borough, Middlesex Borough, Monroe Township, North Brunswick*, Piscataway Township, Plainsboro Township, South Brunswick Township and South Plainfield Borough

Morris County: Chatham Township, Florham Park Borough, Long Hill Township, Mendham Township Mendham Borough

Somerset County: Bedminster Township, Bernards Township, Bernardsville Borough, Bound Brook Borough, Branchburg Township, Bridgewater Township, Far Hills Borough, Franklin Township, Green Brook Township, Hillsborough Township, Manville Borough, Millstone Borough, Montgomery Township, North Plainfield Borough, Peapack & Gladstone Borough, Raritan Borough, Rocky Hill*, Somerville Borough, South Bound Brook Borough, Warren Township and Watchung Borough

Union County: Berkley Heights Township, City of Rahway*, Clark Township, Cranford Township, City of Elizabeth (Liberty)*, Fanwood Borough, Garwood Borough, Hillside Township, Kenilworth Borough, Linden City, Mountainside Borough, New Providence Borough, Plainfield City, Roselle Borough, Roselle Park Borough, Scotch Plains Township, Springfield Township, Summit, Union Township, Westfield Township and Winfield Park Township*

About New Jersey American Water

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook and LinkedIn.

Contacts:

Media:
Denise Venuti Free
Director of Communications
New Jersey American Water
Denise.Free@amwater.com
856-449-7357

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