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Legion Deploys More than 75 New Product Features for Summer 2025

The AI-native WFM leader bolsters its innovation track record with employee productivity-based scheduling, new AI Assistants, and on-demand shift offers

Legion Technologies, an innovator in workforce management, today announced its seasonal product release, deploying more than 75 new features, including several new AI-driven enhancements, within the Legion Workforce Management (WFM) Platform. The innovations are designed to boost productivity and engagement among hourly workforces by reducing administrative overhead and giving employees more control over their schedules.

“Our customers are adapting to a rapidly changing world, and we’re working directly with them to apply Legion AI to solve their biggest challenges,” said Sanish Mondkar, CEO and founder of Legion Technologies. “With this new wave of innovation, our team has amplified the power of the platform to drive greater labor efficiency and support a modernized employee experience. By intelligently automating administrative processes with Legion AI, we’re enabling teams to focus on more meaningful, productive work—the very work that drives business success.”

Among the various new features, Legion has debuted three significant AI innovations: employee productivity-based scheduling, new AI Assistants, and on-demand shift offers.

Co-designed with Legion’s leading customers, Legion’s AI-enabled employee productivity-based scheduling automatically calculates employee productivity at a highly granular level, combining KPIs such as sales per hour, transactions, and units with fairness rules, skills, tenure, and any other customer-defined factors. These dynamic productivity scores are seamlessly incorporated into Legion’s Schedule Optimizer, which builds shifts that honor employee preferences while balancing business goals, budget targets, and compliance requirements. The result is consistently optimized schedules that raise performance, increase sales, and deliver measurable, repeatable ROI.

In concert with employee productivity-based scheduling, Legion has also introduced Shift Prioritization, which assigns the highest-performing employees to the right shifts based on their skills. Legion uses a business’s unique criteria to identify high-priority shifts and match them with top performers, ensuring productivity leaders are on staff at the key times. Shift offers and swaps can also be based on key productivity metrics, in addition to roles, positions, and compliance requirements.

Legion’s 2025 State of the North American Hourly Workforce Report revealed that 55% of managers believe AI could make scheduling easier, but only 11% are actually using AI-powered scheduling tools. Built on the powerful Legion AI platform, Legion WFM leverages advanced AI to enable the intelligent automation of scheduling and has bolstered this function with an extensive fleet of AI Assistants.

In the seasonal product update, two new AI Assistants have been added to make scheduling easier, more accessible, and less time-intensive.

  • With the AI Shift Edit Assistant for Mobile, managers can edit shifts from anywhere, anytime conversationally, without sacrificing accuracy or control.
  • The new holistic AI Schedule Assistant lets AI do the heavy lifting of scheduling, delivering schedule insights. With one click, managers can generate schedule summaries, explore labor hour trends, and make informed adjustments.

Legion has also deployed two new AI Assistants to streamline team communications: the AI Authoring Assistant, which helps write and improve new posts in employee newsfeeds; and the AI Translation Assistant, which allows employees to view content in their preferred language.

The On-Demand Shift Offers feature gives employees real-time access to available shifts, personalized based on their skills and preferences, allowing Legion customers to deliver greater flexibility for workers while keeping staffing agile. Like with many familiar mobile apps, employees can simply swipe left or right on an available shift to accept or decline the shift offer. With this heightened level of employee self-service, bolstered by built-in compliance, managers can fill shifts more quickly, and employees can more easily pick up shifts.

Legion attributes its pace of innovation to the operational maturity of its AI initiatives. "At Legion, AI pervades every solution we build. Where legacy WFM solutions are racing to add AI features, we’ve been an AI company since the beginning, delivering cutting-edge AI capabilities on a proven, enterprise-grade framework. Legion's AI Assistants and other new AI features are the latest proof of our position at the forefront of AI innovation,” said Jayashree Varahan, Head of Product at Legion Technologies. “Our unique combination of maturity and agility allows our customers to implement our solutions quickly, start transforming their workforce operations immediately, and see business results sooner.”

This year alone, Legion has received several industry awards for its AI innovation, including its fourth consecutive AI Breakthrough and AI Excellence Awards, and most recently, a Gold Netty Award for Best HR Tech Company of the Year. The company supports workforce management operations at trusted brands like Dollar General, Alo Yoga, Circle K, and Cinemark.

To learn more about how Legion is helping businesses worldwide optimize their labor operations, visit legion.co.

ABOUT LEGION TECHNOLOGIES

Legion Technologies delivers the industry’s most innovative workforce management platform, enabling businesses to maximize labor efficiency and employee engagement simultaneously. The award-winning, AI-native Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. Backed by Riverwood Capital, Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, Legion is recognized as one of the fastest-growing private companies in America according to the Inc. 5000 and the Deloitte 500 rankings for three consecutive years. For more information, visit legion.co and follow Legion on LinkedIn.

The innovations are designed to boost productivity and engagement among hourly workforces by reducing administrative overhead and giving employees more control over their schedules.

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