Survey of 250+ global compliance leaders reveals nearly 80% plan to innovate with AI-powered proactive intelligence, but cost and data hurdles stand in the way

SymphonyAI, a global leader in vertical AI product platforms, and AML Intelligence, the leading source of news and insight for the financial crime compliance community, today released the FinCrime Frontier 2025–26 Report. The landmark study defies conventional industry narratives: rather than seeing evolving compliance expectations as a burden, a majority of financial institutions now cite them as the primary opportunity and catalyst for modernization.

A sector ready for transformation - if it can break through real dependencies

Insights from over 250 compliance, risk, and financial crime leaders show a pivotal mindset shift. Instead of bracing for disruption, 58% of institutions say today’s fast-changing environment is the push they need to invest in proactive intelligence and smarter, data-driven operations. Ambition is high: nearly 80% plan to implement AI-driven compliance solutions within 18 months, and most expect measurable ROI in core areas like transaction monitoring and customer due diligence within two years.

Yet, the report also uncovers the hard limits threatening to slow this transformation:

• Only 11% of respondents are “very confident” in their data quality, with over half admitting to significant fragmentation or gaps - making the move to intelligence-led compliance a steeper hill to climb.
• 46% of compliance leaders cite cost and data quality as the top barriers to scaling automation and AI - outstripping fears of cultural resistance or skills shortages.
• Automation is advancing, but not fast enough: over 70% of organizations say less than half of their AML activities are automated, with many still bogged down by manual reviews and high false positive rates.
• Responsible AI governance and performance measurement lag ambition: only 17% of institutions have fully operational AI governance frameworks in place, and nearly three-quarters have never calculated ROI on their technology investments.

Together, these findings show a sector ready to move from isolated AI projects to connected, end-to-end compliance systems—where data, automation, and human expertise work in concert to create true proactive intelligence.

Jason Shane, Head of Product Strategy and Innovation at SymphonyAI, said: “Institutions are no longer waiting for the next shoe to drop – they’re seeing changing compliance expectations as their opening to build intelligence and resilience into the heart of their operations. Our research shows that success now depends on unifying data, automating the entire compliance lifecycle, and embedding explainable AI into day-to-day decision-making. The front-runners will be those that make proactive intelligence real by moving toward end-to-end compliance systems that connect data, automation, and human expertise in one continuous flow.”

Stephen Rae, Co-Founder and Chair of AML Intelligence, commented: “At AML Intelligence, we’re proud to partner with SymphonyAI to deliver data-driven insights that can support regulators, financial institutions, and compliance leaders across the globe. This report not only surfaces the challenges facing our industry - it highlights where real progress is being made. It is clear that intelligent technologies, used responsibly, will define the next era of financial crime prevention.”

The FinCrime Frontier 2025-26 Report underscores why proactive intelligence is fast becoming the organizing principle for next-generation compliance—one built on connected data, continuous automation, and human-AI partnership across banking, insurance, and financial services.

Read the full report here: https://www.symphonyai.com/resources/analyst-report/financial-services/fincrime-frontier-2025-26-report/

About SymphonyAI

SymphonyAI delivers Vertical AI product platforms that help enterprises solve their most complex, high-value challenges — from stopping financial crime to improving store -performance and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers worldwide, including 200 of the top financial institutions, the top 25 CPG companies, and many of the world’s largest grocers and industrial manufacturers, SymphonyAI provides domain-trained applications and pre-built agents that are ready to work on day one. Learn more at https://www.symphonyai.com/.

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