DocGo Announces Strong Second Quarter 2024 Results

Company Raises Cash Flow From Operations Guidance to $80-$90 Million, Reiterates 2024 Revenue Guidance of $600-$650 Million and Adjusted EBITDA¹ Guidance of $65-$75 Million

Management to Host Conference Call and Webcast Today at 5:00 PM Eastern Time

(Note Corrected Call Information Below)

DocGo Inc. (Nasdaq: DCGO) (“DocGo” or the “Company”), a leading provider of technology-enabled mobile health services, today announced financial and operating results for the quarter ended June 30, 2024.

Second Quarter 2024 Financial Highlights

• Total revenue for the second quarter of 2024 was $164.9 million, compared to $125.5 million in the second quarter of 2023, an increase of 31%.
• GAAP gross margin (which includes non-cash depreciation expenses) for the second quarter of 2024 was 31.3%, compared to 30.3% in the second quarter of 2023.
• Adjusted gross margin² for the second quarter of 2024 was 33.9%, compared to 33.4% in the second quarter of 2023.
• Net income was $5.9 million for the second quarter of 2024, compared to $1.3 million in the second quarter of 2023, an increase of 354%.
• Adjusted EBITDA² was $17.2 million for the second quarter of 2024, compared to $9.1 million for the second quarter of 2023, an increase of 89%.
• Mobile Health Services revenue for the second quarter of 2024 was $116.7 million, compared to $80.1 million for the second quarter of 2023, an increase of 46%. For the first half of 2024, Mobile Health Services revenue was $260.7 million, compared to $153.0 million for the first half of 2023, an increase of 70%.
• Transportation Services revenue in the second quarter of 2024 was $48.2 million, compared to $45.4 million for the second quarter of 2023, an increase of 6%. For the first half of 2024, Transportation Services revenue was $96.4 million, compared to $85.5 million for the first half of 2023, an increase of 13%.
• As of June 30, 2024, the Company held total cash and cash equivalents, including restricted cash, of approximately $85.8 million, compared to $58.9 million as of March 31, 2024.

2024 Guidance

• Full-year 2024 revenue is expected to be $600-$650 million.
• Full-year 2024 adjusted EBITDA² is expected to be $65-$75 million.
• Revenue for our 2024 base business is expected to be $280-$300 million.
• The Company now expects to generate $80-$90 million in cash flow from operations for calendar year 2024, up from our previous expectation of $70-$80 million.
• In 2025, the Company continues to expect its base business to grow by more than 30%, with an adjusted EBITDA margin¹ in excess of 10%.

Select Corporate Highlights for the Second Quarter 2024 and Recent Weeks

• More than doubled the number of patients assigned to the Company by its insurance partners for care gap closure services when compared to the end of the prior quarter.
• Secured five new contracts to provide healthcare services in markets across the United States, including remote patient monitoring, virtual care management, chronic care management, and cardiac implantable electronic devices.
• Announced the establishment of a new Medical Advisory Board that includes physicians and specialists from leading institutions to offer counsel and expertise on the Company’s clinical offerings in addition to publishing research on the impact of the Company’s programs on patient outcomes.
• Announced the launch of the Company’s first municipal mobile x-ray program in New York City.
• Launched a new feature for our technology platform specifically designed to support our health plan partnerships. This update centralizes all scheduling across telehealth, mobile health, and primary care visits, ensuring a seamless process for our clinical teams.
• Rated as one of US News and World Report’s 2024 Best Companies to Work For, further demonstrating DocGo’s positive, employee-centric culture.
• Signed a two-year contract extension to provide medical transportation for the London-based Imperial College Healthcare NHS Trust from June 2024 through June 2026. This is the Company’s largest contract in the UK, which responds to approximately 30,000 requests for transport per month.
• Announced the launch of a new contract to provide emergency medical and 911 services to the city of Dover, DE.
• Announced the launch of a new Well Child Visits program with a major insurance provider to help eliminate barriers to pediatric preventive care and advance health equity for children & families in New York City. The program is expected to expand across New York State and to California in the coming months.
• The Company’s Board of Directors authorized a new share repurchase program through the end of the year of up to $26 million (which was the approximate amount remaining under the prior authorization which expired on July 30, 2024).

Lee Bienstock, Chief Executive Officer of DocGo, commented, “I continue to be extremely pleased with both our operational execution and the frequency and diversity of new contract wins. While the majority of these new contracts start out smaller in nature, we believe they have substantial growth potential. As we gradually wind down our large migrant-related contract with HPD, it has freed up significant bandwidth to pursue a wide variety of mobile health opportunities both with municipalities and in the private sector. We have placed a heavy emphasis on opening dialogue with strategic partners that can benefit from DocGo’s technology and mobile healthcare delivery capabilities and we are starting to see that bear fruit in the form of new contracts being signed and a strengthening of our pipeline.”

Norm Rosenberg, Chief Financial Officer of DocGo, also commented, "We saw a significant increase in our cash balance and generated more than $35 million in cash flow from operations during the period. We continue to work closely with our municipal partners to normalize payment timing and expect further considerable progress in our cash collections over the coming quarters.” Rosenberg continued, “Our gross margins improved from those of the prior year, and we expect further improvement in the second half as our ongoing cost rationalization initiatives take further hold.”

1. Adjusted EBITDA and adjusted EBITDA margin are non-GAAP financial measures. We have not reconciled adjusted EBITDA outlook or adjusted EBITDA margin outlook to the most comparable GAAP outlooks because it is not possible to do so without unreasonable efforts due to the uncertainty and potential variability of reconciling items, which are dependent on future events and often outside of management’s control and which could be significant. Because such items cannot be reasonably predicted with the level of precision required, we are unable to provide an outlook for the comparable GAAP measures (net income and net margin). Forward-looking estimates of adjusted EBITDA and adjusted EBITDA margin are made in a manner consistent with the relevant definitions and assumptions noted herein.
2. Adjusted gross margin, adjusted EBITDA and adjusted EBITDA margin are non-GAAP financial measures. See “Non-GAAP Financial Measures” below for additional information on these non-GAAP financial measures and reconciliations to the most comparable GAAP measures.

Conference Call and Webcast Details

Wednesday, August 7, 2024 @ 5pm ET

1-800-343-4136 - Investors Dial

1-203-518-9843 - Int’l Investors Dial

Meeting Number: DOCGO

Webcast:

https://viavid.webcasts.com/starthere.jsp?ei=1677541&tp_key=8feb985347

The webcast can also be accessed under Events on the Investors section of the Company’s website, https://ir.docgo.com/.

About DocGo

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, remote patient monitoring and ambulance services. DocGo is helping to reshape the traditional four-wall healthcare system by providing high quality, highly accessible care to patients where and when they need it. DocGo’s proprietary technology and dedicated field staff of certified health professionals elevate the quality of patient care and drive business efficiencies for municipalities, hospital networks and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote advanced practice provider, in the comfort of a patient’s home or workplace. Together with DocGo’s integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. For more information, please visit www.docgo.com. To get an inside look on how the proactive healthcare revolution is helping transform healthcare by reducing costs, increasing efficiency and improving outcomes, visit www.proactivecarenow.com.

Forward-Looking Statements

This earnings release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding, among other things, the plans, strategies, outcomes, and prospects, both business and financial, of the Company, including the provision of services under its existing contracts, including its contract with the New York City Department of Housing Preservation and Development, and the expansion of the Company’s programs with insurance partners and hospital systems and population health programs and other strategic partners and the Company’s growth margin. These statements are based on the beliefs and assumptions of the Company’s management. Although the Company believes that its plans, intentions and expectations reflected in or suggested by these forward-looking statements are reasonable, the Company cannot assure you that it will achieve or realize these plans, intentions, outcomes, results or expectations. Accordingly, you should not place undue reliance on such statements. All statements other than statements of historical fact are forward-looking, including, but not limited, to statements regarding the Company’s future actions, business strategies or models, plans, goals, future events, future revenues, future margins, current and future revenue guidance, future growth or performance, financing needs, business trends, results of operations, objectives and intentions with respect to future operations, services and products, and new and existing contracts or partnerships. In some cases, these statements may be preceded by, followed by or include the words “believes,” “estimates,” “expects,” “projects,” “forecasts,” “may,” “might,” “will,” “should,” “could,” “can,” “would,” “design,” “potential,” “seeks,” “plans,” “scheduled,” “anticipates,” “intends” or the negative of these terms or similar expressions.

Forward-looking statements are inherently subject to substantial risks, uncertainties and assumptions, many of which are beyond the Company’s control, and which may cause the Company’s actual results or outcomes, or the timing of results or outcomes, to differ materially from those contained in the Company’s forward-looking statements, including, but not limited to the following: impacts related to accelerated wind down of migrant-related services; the Company’s provision of services under its contract with HPD and its ability to expand its programs with insurance partners and hospital systems and population health programs and other strategic partners; the Company’s ability to successfully implement its business strategy, including delivering value to shareholders via buybacks; the Company’s reliance on and ability to maintain its contractual relationships with its healthcare provider partners and clients; the Company’s ability to compete effectively in a highly competitive industry; the Company’s ability to maintain existing contracts; the Company’s reliance on government contracts; the Company’s ability to effectively manage its growth; the Company’s financial performance and future prospects; the Company’s ability to deliver on its business strategies or models, plans and goals; the Company’s ability to expand geographically; the Company’s M&A activity; the Company’s ability to retain its workforce and management personnel and successfully manage leadership transitions; the Company’s ability to collect on customer receivables; the Company’s ability to maintain its cash position; risks associated with the Company’s share repurchase program; expected impacts of macroeconomic factors, including inflationary pressures, general economic slowdown or a recession, rising interest rates, foreign exchange rate volatility, changes in monetary pressure, financial institution instability or the prospect of a shutdown of the U.S. federal government; potential changes in federal, state or local government policies regarding immigration and asylum seekers; expected impacts of geopolitical instability; the Company’s competitive position and opportunities, including its ability to realize the benefits from its operating model; the Company’s ability to improve gross margins; the Company’s ability to implement and deliver on cost-containment measures and ongoing cost rationalization initiatives ; legislative and regulatory actions; the impact of legal proceedings and compliance risk; volatility of the Company’s stock price; the impact on the Company’s business and reputation in the event of information technology system failures, network disruptions, cyber incidents or losses or unauthorized access to, or release of, confidential information; and the ability of the Company to comply with laws and regulations regarding data privacy and protection and other risk factors included in the Company’s filings with the Securities and Exchange Commission (“SEC”).

Moreover, the Company operates in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for the Company to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this earnings release. The results, events, and circumstances reflected in the forward-looking statements may not be achieved or occur, and actual results or outcomes could differ materially from those described in the forward-looking statements.

The forward-looking statements made in this earnings release are based on events or circumstances as of the date on which the statements are made. The Company undertakes no obligation to update any forward-looking statements made in this earnings release to reflect events or circumstances after the date of this earnings release or to reflect new information or the occurrence of unanticipated events, except as and to the extent required by law. The Company’s forward-looking statements do not reflect the potential impact of any future acquisitions, mergers, dispositions, joint ventures or investments.

Non-GAAP Financial Measures

The following information provides definitions and reconciliation of the non-GAAP financial measures presented in this earnings release to the most directly comparable financial measures calculated and presented in accordance with generally accepted accounting principles (“GAAP”). The Company has provided this non-GAAP financial information, which is not calculated or presented in accordance with GAAP, as information supplemental and in addition to the financial measures presented in this earnings release that are calculated and presented in accordance with GAAP. Such non-GAAP financial measures should not be considered superior to, as a substitute for or alternative to, and should be considered in conjunction with, the GAAP financial measures presented in this earnings release. The non-GAAP financial measures in this earnings release may differ from similarly titled measures used by other companies.

Adjusted Gross Margin

Adjusted gross profit and adjusted gross margin are considered non-GAAP financial measures under SEC rules because they exclude certain amounts included in gross profit and gross margin calculated in accordance with GAAP. Adjusted gross profit is total revenue minus cost of revenue, excluding depreciation and amortization (which are shown separately), and adjusted gross margin is adjusted gross profit as a percentage of total revenue.

The Company’s management believes that adjusted gross margin is useful in evaluating DocGo’s operating performance, as the calculation of this measure excludes the impact of non-cash depreciation and amortization charges. The Company’s management believes that by using adjusted gross margin in conjunction with GAAP gross margin, investors will get a more complete view of what management considers to be the Company’s core operating performance and allow for comparison of this measure when compared to those of prior periods. While many companies use adjusted gross margin as a performance measure, not all companies use identical calculations for determining adjusted gross margin. As such, DocGo’s presentation of adjusted gross margin might not be comparable to similarly titled measures of other companies.

Adjusted EBITDA

Adjusted EBITDA is considered a non-GAAP financial measure under SEC rules because it excludes certain amounts included in net income (loss) calculated in accordance with GAAP. Specifically, adjusted EBITDA is arrived at by taking reported GAAP net income and adding back the following items: net interest expense (income), provision for (benefit from) income taxes, depreciation and amortization, other (income) expense, non-cash equity-based compensation and certain other non-recurring expenses consisting of certain one-time legal settlements and certain one-time expenses incurred in connection with acquisitions and other corporate activities, beyond those that are typically incurred.

The Company’s management believes that its adjusted EBITDA measure is useful in evaluating DocGo’s operating performance, as the calculation of this measure generally eliminates the effect of financing and income taxes and the accounting effects of capital spending and acquisitions, as well as other items of a non-recurring and/or non-cash nature. Adjusted EBITDA is not intended to be a measure of GAAP cash flow, as this measure does not consider certain cash-based expenses, such as payments for taxes or debt service.

Management believes that using adjusted EBITDA in conjunction with GAAP measures such as net income assists investors in getting a more complete picture of the Company’s financial results and operations, affording them with a more complete view of what management considers to be the Company’s core operating performance as well as offering the ability to assess such performance as compared with that of prior periods and management’s public guidance. While many companies use adjusted EBITDA as a performance measure, not all companies use identical calculations for determining adjusted EBITDA. As such, DocGo’s presentation of adjusted EBITDA might not be comparable to similarly titled measures of other companies.

Adjusted EBITDA Margin

Adjusted EBITDA margin is considered a non-GAAP measure under SEC rules. It is calculated by dividing adjusted EBITDA by revenues. Management believes using adjusted EBITDA margin in conjunction with GAAP measures, such as gross margin and/or net margin, is useful to investors because it assists investors in getting a more complete view of what management considers the Company’s core operating performance, as expressed in marginal terms. While many companies use adjusted EBITDA margin as a performance measure, not all companies use identical calculations for determining adjusted EBITDA margin. As such, DocGo’s presentation of adjusted EBITDA margin might not be comparable to similarly titled measures of other companies.

Reconciliation of Non-GAAP Measures

The table below reflects the reconciliation of GAAP gross margin and adjusted gross margin for the three and six months ended June 30, 2024 compared to the same period in 2023:

The table below reflects the reconciliation of net income (loss) to adjusted EBITDA for the three and six months ended June 30, 2024 compared to the same period in 2023 and the first quarter of 2024 (in millions):

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