Visit Booth #708 Today to Learn More About How We Can Support Your Dealership
SARASOTA, FL / ACCESSWIRE / May 4, 2022 / For car dealers, reputation is everything. When they receive an unfair negative review, it can scare people away from giving them a try and cause them to lose sales.
While it may be tempting to try to manage customer reviews on their own, it's not a smart move: a California car dealership was recently fined $3.6 million for creating fake reviews and influencing what customers had to say about the dealership.
Thankfully, there are better ways to manage dealer and OEM online reputations, specifically working with NetReputation.com.
Do Online Reviews Matter?
Today's customers look online for dealership reviews before they head out to see cars in person. A Cars.com survey showed that 59% of people who are in the market for a new car choose a dealership based on reputation.
According to the survey, customers are looking for friendly salespeople. It's key that your online reviews speak to a positive customer experience. Studies show that it takes 40 positive reviews to counter one negative review. This can be a tough balance to strike, as customers are far more likely to leave a review when they're dissatisfied than when they've had a pleasant experience.
ORM to the Rescue
When potential customers research the internet as part of their purchasing choices, the results of their searches and the reviews they see dominate their decision-making. Online reputation management (ORM) is key for ensuring your potential customers can see the truth and the positives about what your business has to offer.
By helping customers see your positive attributes when they search to buy a car online, they'll be more likely to give you their business. Reputation management focuses on promoting positive reviews and works to push negative reviews down so making it more likely that your potential customers will see positive reviews.
No two car dealerships are the same, and at NetReputation, we have worked with numerous dealers and OEMs to develop customized plans that manage online reputations and create positive results. NetReputation works closely with dealers and OEMs to find ways to improve their online reputation, helping potential customers feel confident and excited about working with your dealership.
Ready To Manage Your Online Reputation?
At NetReputation, we're here to help manage negative reviews and make sure customers can see all that you have to offer.
Visit our booth #708 today to learn more about how we can support your dealership.
About NetReputation.com
Founded in 2015 by Adam Petrilli, NetReputation.com is an award-winning pioneer and leader in Online Reputation Management (ORM). The company offers leading-edge ORM solutions for individuals and businesses including reputation analysis, negative content suppression, optimization and removal, brand promotion and protection and privacy protection. For information, visit www.netreputation.com, Facebook at https://www.facebook.com/NetReputation/, YouTube at https://www.youtube.com/channel/UCsKeTTdDpWu7oF9PzzU2TMQ, Twitter at https://twitter.com/netreputation and LinkedIn at https://www.linkedin.com/company/netreputation/
Media contact:
Peter Bylsma/NetReputation,com Public Relations
310-795-8532/peter.b@netreputation.com
SOURCE: NetReputation.com
View source version on accesswire.com:
https://www.accesswire.com/699702/Negative-Online-Reviews-Solve-The-Problem-With-NetReputationcom
