ABM.4.30.2015-10Q


 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
__________________________
FORM 10-Q
(Mark One)
þ
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended April 30, 2015
or
¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from              to             
Commission File Number: 1-8929 
ABM INDUSTRIES INCORPORATED
(Exact name of registrant as specified in its charter)
 
Delaware
94-1369354
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
__________________________
551 Fifth Avenue, Suite 300
New York, New York 10176
(Address of principal executive offices)

(212) 297-0200
(Registrant’s telephone number, including area code)
None
(Former name, former address and former fiscal year, if changed since last report)
__________________________







Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  þ    No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  þ    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
þ
Accelerated filer
¨

Non-accelerated filer
¨ (Do not check if a smaller reporting company)
Smaller reporting company
¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).   Yes   o  No þ
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
Class
 
Outstanding at May 27, 2015
Common Stock, $0.01 par value per share
 
56,416,437 shares

 




ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
TABLE OF CONTENTS
FORWARD-LOOKING STATEMENTS
PART I. FINANCIAL INFORMATION
Item 1. Consolidated Financial Statements
            Consolidated Balance Sheets at April 30, 2015 and October 31, 2014
            Consolidated Statements of Comprehensive Income for the Three and Six Months Ended April 30, 2015 and 2014
            Consolidated Statements of Cash Flows for the Six Months Ended April 30, 2015 and 2014
            Notes to Consolidated Financial Statements
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 3. Quantitative and Qualitative Disclosures About Market Risk
Item 4. Controls and Procedures
PART II. OTHER INFORMATION
Item 1. Legal Proceedings
Item 1A. Risk Factors
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds
Item 3. Defaults Upon Senior Securities
Item 4. Mine Safety Disclosures
Item 5. Other Information
Item 6. Exhibits
SIGNATURES



FORWARD-LOOKING STATEMENTS
Certain statements contained in this Quarterly Report on Form 10-Q, and in particular, statements found in Item 2., “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” that are not statements of historical fact constitute forward-looking statements. These statements give current expectations or forecasts of future events and are often identified by the words “will,” “may,” “should,” “continue,” “anticipate,” “believe,” “expect,” “plan,” “appear,” “project,” “estimate,” “intend,” “seek,” or other words and terms of similar meaning in connection with discussions of future strategy and operating or financial performance. Such statements reflect the current views of ABM Industries Incorporated (“ABM”), and its subsidiaries (collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”), with respect to future events and are based on assumptions and estimates which are subject to risks and uncertainties that could cause actual results to differ materially from those expressed or implied in these statements. These factors include but are not limited to the following:
risks relating to our acquisition strategy may adversely impact our results of operations;
our strategy of moving to an integrated facility solutions provider platform, which focuses on vertical markets, may not generate the organic growth in revenues or profitability that we expect;
we are subject to intense competition that can constrain our ability to gain business as well as our profitability;
our business success depends on our ability to preserve our long-term relationships with clients;
increases in costs that we cannot pass on to clients could affect our profitability;
we have high deductibles for certain insurable risks, and therefore we are subject to volatility associated with those risks;
our restructuring initiatives may not achieve the expected cost reductions;
our business success depends on retaining senior management and attracting and retaining qualified personnel;
we are at risk of losses stemming from accidents or other incidents at facilities in which we operate, which could cause significant damage to our reputation and financial loss;
negative or unexpected tax consequences could adversely affect our results of operations;
federal health care reform legislation may adversely affect our business and results of operations;
changes in energy prices and government regulations could adversely impact the results of operations of our Building & Energy Solutions business;
significant delays or reductions in appropriations for our government contracts may negatively affect our business and could have an adverse effect on our financial position, results of operations, and cash flows;
we conduct some of our operations through joint ventures, and our ability to do business may be affected by the failure of our joint venture partners to perform their obligations;
our business may be negatively affected by adverse weather conditions;
we are subject to business continuity risks associated with centralization of certain administrative functions;
our services in areas of military conflict expose us to additional risks;
we are subject to cyber-security risks arising out of breaches of security relating to sensitive company, client, and employee information and to the technology that manages our operations and other business processes;
a decline in commercial office building occupancy and rental rates could affect our revenues and profitability;
deterioration in general economic conditions could reduce the demand for facility services and, as a result, reduce our earnings and adversely affect our financial condition;
financial difficulties or bankruptcy of one or more of our clients could adversely affect our results;

1


any future increase in the level of our debt or in interest rates could affect our results of operations;
our ability to operate and pay our debt obligations depends upon our access to cash;
goodwill impairment charges could have a material adverse effect on our financial condition and results of operations;
impairment of long-lived assets may adversely affect our operating results;
we are defendants in class and representative actions and other lawsuits alleging various claims that could cause us to incur substantial liabilities;
changes in immigration laws or enforcement actions or investigations under such laws could significantly adversely affect our labor force, operations, and financial results;
labor disputes could lead to loss of revenues or expense variations;
we participate in multiemployer pension plans that under certain circumstances could result in material liabilities being incurred; and
disasters or acts of terrorism could disrupt services.
Additional information regarding these and other risks and uncertainties we face is contained in our Annual Report on Form 10-K for the year ended October 31, 2014 and in other reports we file from time to time with the Securities and Exchange Commission.
We urge readers to consider these risks and uncertainties in evaluating our forward-looking statements. We caution readers not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. We disclaim any obligation or undertaking to publicly release any updates or revisions to any forward-looking statement contained herein (or elsewhere) to reflect any change in our expectations with regard thereto or any change in events, conditions, or circumstances on which any such statement is based.

2



PART I. FINANCIAL INFORMATION
ITEM 1. CONSOLIDATED FINANCIAL STATEMENTS.
ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(UNAUDITED)
(in millions, except share and per share amounts)
April 30, 2015
 
October 31, 2014
ASSETS
 
 
 
Current assets
 
 
 
Cash and cash equivalents
$
30.4

 
$
36.7

Trade accounts receivable, net of allowances of $10.1
   and $10.6 at April 30, 2015 and October 31, 2014, respectively
764.6

 
748.2

Prepaid expenses
75.7

 
65.5

Deferred income taxes, net
51.0

 
46.6

Other current assets
30.1

 
30.2

Total current assets
951.8

 
927.2

Other investments
31.9

 
32.9

Property, plant and equipment, net of accumulated depreciation of $149.5 and $138.6 at April 30, 2015 and October 31, 2014, respectively
79.2

 
83.4

Other intangible assets, net of accumulated amortization of $155.5
   and $142.9 at April 30, 2015 and October 31, 2014, respectively
118.7

 
128.8

Goodwill
908.8

 
904.6

Other assets
115.2

 
116.0

Total assets
$
2,205.6

 
$
2,192.9

LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
Current liabilities
 
 
 
Trade accounts payable
$
147.9

 
$
175.9

Accrued compensation
133.3

 
131.2

Accrued taxes—other than income
34.6

 
29.4

Insurance claims
80.1

 
80.0

Income taxes payable
0.1

 
2.0

Other accrued liabilities
115.5

 
107.9

Total current liabilities
511.5

 
526.4

Noncurrent income taxes payable
55.6

 
53.7

Line of credit
307.0

 
319.8

Deferred income tax liability, net
27.2

 
16.4

Noncurrent insurance claims
263.8

 
269.7

Other liabilities
40.3

 
38.1

Total liabilities
1,205.4

 
1,224.1

Commitments and contingencies


 


Stockholders’ Equity
 
 
 
Preferred stock, $0.01 par value; 500,000 shares authorized; none issued

 

Common stock, $0.01 par value; 100,000,000 shares authorized; 56,403,921 and 55,691,350 shares issued and outstanding at April 30, 2015 and October 31, 2014, respectively
0.6

 
0.6

Additional paid-in capital
289.5

 
274.1

Accumulated other comprehensive loss, net of taxes
(4.5
)
 
(2.8
)
Retained earnings
714.6

 
696.9

Total stockholders’ equity
1,000.2

 
968.8

Total liabilities and stockholders’ equity
$
2,205.6

 
$
2,192.9


See accompanying notes to unaudited consolidated financial statements.

3


ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(UNAUDITED)
 
Three Months Ended April 30,
 
Six Months Ended April 30,
(in millions, except per share amounts)
2015
 
2014
 
2015
 
2014
Revenues
$
1,270.1

 
$
1,231.3

 
$
2,559.5

 
$
2,457.8

Expenses
 
 
 
 

 

Operating
1,139.2

 
1,103.4

 
2,300.4

 
2,211.9

Selling, general and administrative
94.1

 
93.3

 
196.9

 
180.7

Amortization of intangible assets
6.0

 
6.7

 
12.2

 
13.4

Total expenses
1,239.3

 
1,203.4

 
2,509.5

 
2,406.0

Operating profit
30.8

 
27.9

 
50.0

 
51.8

Income from unconsolidated affiliates, net
2.2

 
1.2

 
3.7

 
2.7

Interest expense
(2.5
)
 
(2.7
)
 
(5.2
)
 
(5.4
)
Income before income taxes
30.5

 
26.4

 
48.5

 
49.1

Provision for income taxes
(12.2
)
 
(11.2
)
 
(12.5
)
 
(20.8
)
Net income
18.3

 
15.2

 
36.0

 
28.3

Other comprehensive income:
 
 
 
 
 
 
 
Foreign currency translation
1.2

 
0.2

 
(1.7
)
 

Other

 
(0.3
)
 

 
(0.3
)
Comprehensive income
$
19.5

 
$
15.1

 
$
34.3

 
$
28.0

 
 
 
 
 
 
 
 
Net income per common share
 
 
 
 
 
 
 
Basic
$
0.32

 
$
0.27

 
$
0.64

 
$
0.51

Diluted
$
0.32

 
$
0.27

 
$
0.63

 
$
0.50

Weighted-average common and common
equivalent shares outstanding
 
 
 
 
 
 
 
Basic
56.8

 
56.1

 
56.6

 
55.9

Diluted
57.6

 
57.0

 
57.4

 
57.0

Dividends declared per common share
$
0.160

 
$
0.155

 
$
0.320

 
$
0.310

See accompanying notes to unaudited consolidated financial statements.


4


ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)
 
Six Months Ended April 30,
(in millions)
2015
 
2014
Cash flows from operating activities:
 
 
 
Net income
$
36.0

 
$
28.3

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
Depreciation and amortization
28.3

 
28.4

Deferred income taxes
6.0

 
1.6

Share-based compensation expense
8.2

 
7.8

Provision for bad debt

 
1.3

Discount accretion on insurance claims
0.1

 
0.2

Gain on sale of assets
(2.2
)
 
(0.1
)
Income from unconsolidated affiliates, net
(3.7
)
 
(2.7
)
Distributions from unconsolidated affiliates
4.6

 
2.4

Changes in operating assets and liabilities, net of effects of acquisitions:

 

Trade accounts receivable
(18.6
)
 
(31.5
)
Prepaid expenses and other current assets
(1.6
)
 
(3.8
)
Other assets
0.1

 
13.1

Income taxes payable
(7.8
)
 
3.1

Other liabilities
2.3

 
(1.4
)
Insurance claims
(6.0
)
 
(1.1
)
Trade accounts payable and other accrued liabilities
(6.7
)
 
(7.9
)
Total adjustments
3.0

 
9.4

Net cash provided by operating activities
39.0

 
37.7

Cash flows from investing activities:

 

Additions to property, plant and equipment
(13.9
)
 
(19.3
)
Proceeds from sale of assets
4.2

 
1.1

Purchase of businesses, net of cash acquired
(4.2
)
 
(12.1
)
Investments in unconsolidated affiliates

 
(0.5
)
Net cash used in investing activities
(13.9
)
 
(30.8
)
Cash flows from financing activities:

 

Proceeds from exercises of stock options
13.5

 
4.8

Incremental tax benefit from share-based compensation awards
1.2

 

Repurchases of common stock
(7.9
)
 

Dividends paid
(17.9
)
 
(17.3
)
Deferred financing costs paid
(0.3
)
 
(1.2
)
Borrowings from line of credit
457.3

 
534.1

Repayment of borrowings from line of credit
(470.1
)
 
(521.8
)
Changes in book cash overdrafts
(5.9
)
 
1.5

Repayment of capital lease obligations
(1.3
)
 
(1.9
)
Net cash used in financing activities
(31.4
)
 
(1.8
)
Net (decrease) increase in cash and cash equivalents
(6.3
)
 
5.1

Cash and cash equivalents at beginning of year
36.7

 
32.6

Cash and cash equivalents at end of period
$
30.4

 
$
37.7

See accompanying notes to unaudited consolidated financial statements.


5


ABM INDUSTRIES INCORPORATED AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)
1. THE COMPANY AND NATURE OF OPERATIONS
ABM Industries Incorporated, together with its consolidated subsidiaries (hereinafter collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”), is a leading provider of end-to-end integrated facility solutions to thousands of commercial, industrial, institutional, retail, residential, and governmental facilities located primarily throughout the United States. Our comprehensive capabilities include expansive facility solutions, energy solutions, commercial cleaning, maintenance and repair, HVAC, electrical, landscaping, parking, security, and commercial aviation support services, which we provide through stand-alone or integrated solutions. The Company was reincorporated in Delaware on March 19, 1985, as the successor to a business founded in California in 1909.
2. BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
The accompanying unaudited consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America for interim financial information and with Article 10 of Regulation S-X under the Securities Exchange Act of 1934, as amended. The unaudited consolidated financial statements should be read in conjunction with our audited consolidated financial statements (and notes thereto) filed with the U.S. Securities and Exchange Commission (“SEC”) in our Annual Report on Form 10-K for the fiscal year ended October 31, 2014 (“Annual Report”). Unless otherwise noted, all references to years are to our fiscal year, which ends on October 31.
In the opinion of our management, our unaudited consolidated financial statements and accompanying notes (the “Financial Statements”) include all normal recurring adjustments that are considered necessary to fairly state the financial position, results of operations, and cash flows for the interim periods presented. Interim results of operations are not necessarily indicative of the results for the full year.
The accounting policies applied in the accompanying Financial Statements are the same as those applied in our audited consolidated financial statements as of and for the year ended October 31, 2014, which are described in our Annual Report.
Effective in the first quarter of 2015, we reallocated certain costs from our Janitorial segment to our Facility Services, Parking, and Security segments to better reflect certain overhead support functions on the operations of our Onsite Services businesses. Such costs were previously recorded within our Janitorial segment. Prior-period segment results have been restated to conform to these changes. See Note 12, “Segment Information,” for more details.
Parking Revenue Presentation
Our Parking business operates certain parking facilities under a managed location arrangement, whereby we manage the underlying parking facility for the owner in exchange for a management fee. For these arrangements, we pass through revenues and expenses from managed locations to the facility owner under the terms and conditions of the contract. We report revenues and expenses, in equal amounts, for reimbursed costs from our managed locations. Such amounts totaled $75.1 million and $77.1 million for the three months ended April 30, 2015 and 2014, respectively, and $152.1 million and $153.4 million for the six months ended April 30, 2015 and 2014, respectively.


6


3. NET INCOME PER COMMON SHARE
Basic and Diluted Net Income Per Common Share Calculations
 
Three Months Ended April 30,
 
Six Months Ended April 30,
(in millions, except per share amounts)
2015
 
2014
 
2015
 
2014
Net income
$
18.3

 
$
15.2

 
$
36.0

 
$
28.3

Weighted-average common and common equivalent shares outstanding—Basic
56.8

 
56.1

 
56.6

 
55.9

Effect of dilutive securities:
 

 
 
 
 
 
Restricted stock units
0.4

 
0.4

 
0.3

 
0.5

Stock options
0.3

 
0.4

 
0.3

 
0.4

Performance shares
0.1

 
0.1

 
0.2

 
0.2

Weighted-average common and common equivalent shares outstanding—Diluted
57.6

 
57.0

 
57.4

 
57.0

Net income per common share
 
 
 
 
 
 
 
Basic
$
0.32

 
$
0.27

 
$
0.64

 
$
0.51

Diluted
$
0.32

 
$
0.27

 
$
0.63

 
$
0.50

Outstanding stock awards issued under share-based compensation plans that were considered anti-dilutive for the three and six months ended April 30, 2015 were 0.1 million and 0.2 million, respectively, and 0.2 million for each of the three and six month periods ended April 30, 2014.
4. ACQUISITIONS
During fiscal 2014, we completed acquisitions for an aggregate purchase price of $53.0 million, which includes $3.3 million of contingent consideration. There were no material purchase price allocation adjustments recognized in the current period related to business combinations that occurred in the prior year. Pro forma and other supplemental financial information is not presented, as these acquisitions are not considered material business combinations individually or on a combined basis.


7


5. FAIR VALUE OF FINANCIAL INSTRUMENTS
Fair Value Hierarchy of Our Financial Instruments
 
 
 
April 30, 2015
 
October 31, 2014
(in millions)
Fair Value Hierarchy
 
Fair Value
Financial assets measured at fair value on a recurring basis
 
 
 
 
 
Assets held in funded deferred compensation plan(1)
1
 
$
5.3

 
$
5.4

Investments in auction rate securities(2)
3
 
12.9

 
13.0

 
 
 
18.2

 
18.4

Other select financial assets
 
 
 
 
 
Cash and cash equivalents(3)
1
 
30.4

 
36.7

Insurance deposits(4)
1
 
11.4

 
11.5

 
 
 
41.8

 
48.2

Total
 
 
$
60.0

 
$
66.6

 
 
 
 
 
 
Financial liabilities measured at fair value on a recurring basis
 
 
 
 
 
Interest rate swaps(5)
2
 
$
0.2

 
$
0.2

Contingent consideration liability(6)
3
 
1.4

 
1.4

 
 
 
1.6

 
1.6

 
 
 
 
 
 
Other select financial liability
 
 
 
 
 
Line of credit(7)
2
 
307.0

 
319.8

Total
 
 
$
308.6

 
$
321.4

(1) Represents investments held in a Rabbi trust associated with one of our deferred compensation plans, which we include in “Other assets” on the accompanying unaudited consolidated balance sheets. The fair value of the assets held in the funded deferred compensation plan is based on quoted market prices.
(2) For investments in auction rate securities, the fair values are based on discounted cash flow valuation models, primarily utilizing unobservable inputs, which we include in “Other investments” on the accompanying unaudited consolidated balance sheets. See Note 6, “Auction Rate Securities,” for further information.
(3) Cash and cash equivalents are stated at nominal value, which equals fair value.
(4) Represents restricted insurance deposits that are used to collateralize our insurance obligations and are stated at nominal value, which equals fair value. These insurance deposits are included in “Other assets” on the accompanying unaudited consolidated balance sheets. See Note 7, “Insurance,” for further information.
(5) Represents interest rate swap derivatives designated as cash flow hedges. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. The fair values of the interest rate swap liabilities were included in “Other accrued liabilities” on the accompanying unaudited consolidated balance sheets. See Note 8, “Line of Credit,” for more information.
(6) Our contingent consideration liability was incurred in connection with an acquisition made in 2013. The contingent consideration liability is measured at fair value and is included in “Other liabilities” on the accompanying unaudited consolidated balance sheets. The fair value is based on a pre-defined forecasted adjusted income from operations using a probability weighted income approach and is discounted using our fixed borrowing rate.
(7) Represents outstanding borrowings under our syndicated line of credit. Due to variable interest rates, the carrying value of outstanding borrowings under our line of credit approximates the fair value. See Note 8, “Line of Credit,” for further information.

8


Our non-financial assets, which include goodwill and long-lived assets held and used, are not required to be measured at fair value on a recurring basis. However, if certain trigger events occur, or if an annual impairment test is required, we would evaluate the non-financial assets for impairment. If an impairment were to occur, the asset would be recorded at the estimated fair value, which is generally determined using discounted future cash flows.
During the six months ended April 30, 2015, we had no transfers of assets or liabilities between any of the above hierarchy levels.
6. AUCTION RATE SECURITIES
At each of April 30, 2015 and October 31, 2014, we held investments in auction rate securities from three different issuers having an aggregate original principal amount of $15.0 million and an amortized cost basis of $13.0 million. Our auction rate securities are debt instruments with stated maturities ranging from 2033 to 2050, for which the interest rate is designed to be reset through Dutch auctions approximately every thirty days. Auctions for these securities have not occurred since August 2007. We have classified all our auction rate security investments as noncurrent, as we do not reasonably expect to liquidate the securities for cash within the next twelve months.
At April 30, 2015 and October 31, 2014, the fair values of these securities were $12.9 million and $13.0 million, respectively. At April 30, 2015, one of our auction rate securities, with a fair value of $2.9 million, had an unrealized loss position of $0.1 million for less than twelve months, which was included in accumulated other comprehensive loss (“AOCL”). At October 31, 2014, there were no unrealized gains or losses included in AOCL. The total amount of other-than-temporary impairment credit loss on our auction rate security investments included in our retained earnings as of April 30, 2015 and October 31, 2014 was $2.0 million.
Significant Assumptions Used to Determine the Fair Values of Our Auction Rate Securities
Assumption
 
April 30, 2015
 
October 31, 2014
Discount rates
 
L + 0.31% – L + 6.22%
 
L + 0.28% – L + 4.06%
Yields
 
2.15%, L + 2.00%
 
2.15%, L + 2.00%
Average expected lives
 
4 – 10 years
 
4 – 10 years
L – One Month LIBOR    
7. INSURANCE
We use a combination of insured and self-insurance programs to cover workers’ compensation, general liability, automotive, property damage, and other insurable risks. For the majority of these insurance programs, we retain the initial $1.0 million of exposure on a per-claim basis either through deductibles or self-insured retentions. Beyond the retained exposures, we have varying primary policy limits between $1.0 million and $5.0 million per occurrence. To cover general liability losses above these primary limits, we maintain commercial insurance umbrella policies that provide aggregate limits of $200.0 million. Our insurance policies generally cover workers’ compensation losses to the full extent of statutory requirements. Additionally, to cover property damage risks above our retained limits, we maintain policies that provide limits of $75.0 million.
The adequacy of workers’ compensation, general liability, automotive, and property damage insurance claims reserves is based upon actuarial estimates of required reserves considering the most recently completed actuarial reports in 2014. Actuarial reports are expected to be completed for our significant programs using recent claims data and may result in adjustments to earnings during the third and fourth quarters of 2015.
We are also self-insured for certain employee medical and dental plans. We retain up to $0.4 million of exposure on a per-participant per-year basis with respect to claims under our medical plan. During the three months ended April 30, 2015, actuarial evaluations were completed for our medical and dental plans for the calendar year ended December 31, 2014. The results of the actuarial evaluations indicated a higher than expected incurred but not reported liability for medical and dental claims. As a result, we increased our reserves by $3.0 million during the three months ended April 30, 2015, which was recorded as part of Corporate expenses.
We had insurance claim reserves totaling $343.9 million and $349.7 million at April 30, 2015 and October 31, 2014, respectively. The balances at April 30, 2015 and October 31, 2014 include $7.7 million and $4.8 million in reserves, respectively, related to our medical and dental self-insured plans. We also had insurance recoverables,

9


which we include in “Other current assets” and “Other assets” on the accompanying unaudited consolidated balance sheets, totaling $66.5 million and $66.4 million at April 30, 2015 and October 31, 2014, respectively.
Instruments Used to Collateralize Our Insurance Obligations
(in millions)
April 30, 2015
 
October 31, 2014
Standby letters of credit
$
108.6

 
$
111.1

Surety bonds
52.3

 
52.5

Restricted insurance deposits
11.4

 
11.5

Total
$
172.3

 
$
175.1

8. LINE OF CREDIT    
On November 30, 2010, we entered into a five-year syndicated credit agreement pursuant to which we obtained an unsecured revolving credit facility (the “Facility”). This five-year syndicated credit agreement, as amended from time to time, is referred to as the “Credit Agreement.” The aggregate amount of the Facility under the Credit Agreement is $800.0 million, and the maturity date of the Facility is December 11, 2018. At our option, we may increase the size of the Facility to $1.0 billion at any time prior to the expiration date (subject to receipt of commitments for the increased amount from existing and new lenders).
Borrowings under the Facility bear interest at a rate equal to an applicable margin plus, at our option, either a (i) eurodollar rate (generally LIBOR) or (ii) base rate determined by reference to the highest of (1) the federal funds rate plus 0.50%, (2) the prime rate published by Bank of America, N.A. from time to time, and (3) the eurodollar rate plus 1.00%. The applicable margin is a percentage per annum varying from zero to 0.75% for base rate loans and 1.00% to 1.75% for eurodollar loans, based upon our leverage ratio.
We also pay a commitment fee, based on the leverage ratio, payable quarterly in arrears, ranging from 0.200% to 0.275% on the average daily unused portion of the Facility. For purposes of this calculation, irrevocable standby letters of credit, which are issued primarily in conjunction with our insurance programs, and cash borrowings are included as outstanding under the Facility.
The Credit Agreement contains certain leverage and liquidity covenants that require us to maintain a maximum leverage ratio of 3.25 to 1.0 at the end of each fiscal quarter (except as described below), a minimum fixed charge coverage ratio of 1.50 to 1.0 at any time, and a consolidated net worth in an amount not less than the sum of (i) $570.0 million, (ii) 50% of our consolidated net income (with no deduction for net loss), and (iii) 100% of our aggregate increases in stockholders’ equity beginning on November 30, 2010. In the event of a material acquisition, as defined in the Credit Agreement, we may elect to increase the leverage ratio to 3.50 to 1.0 for a total of four fiscal quarters. We were in compliance with these covenants as of April 30, 2015.
If an event of default occurs under the Credit Agreement, including certain cross-defaults, insolvency, change in control, or violation of specific covenants, among others, the lenders can terminate or suspend our access to the Facility, declare all amounts outstanding under the Facility (including all accrued interest and unpaid fees) to be immediately due and payable, and require that we cash collateralize the outstanding standby letters of credit obligations.
The Facility is available for working capital, the issuance of up to $300.0 million for standby letters of credit, the issuance of up to $50.0 million in swing line advances, the financing of capital expenditures, and other general corporate purposes, including acquisitions and investments in subsidiaries, subject to certain limitations, where applicable, as set forth in the Credit Agreement. At April 30, 2015, the total outstanding amounts under the Facility in the form of cash borrowings and standby letters of credit were $307.0 million and $116.1 million, respectively. At October 31, 2014, the total outstanding amounts under the Facility in the form of cash borrowings and standby letters of credit were $319.8 million and $114.9 million, respectively.
At April 30, 2015 and October 31, 2014, we had up to $376.9 million and $365.3 million borrowing capacity, respectively, under the Facility, the availability of which was subject to, and limited by, compliance with the covenants described above.

10


Interest Rate Swaps
During 2013, we entered into a series of interest rate swap agreements with effective start dates of March 18, 2013 and April 11, 2013, totaling an underlying aggregate notional amount of $155.0 million, pursuant to which we receive variable interest payments based on LIBOR and pay fixed interest at rates ranging from 0.44% to 0.47%. These interest rate swaps will mature between March 18, 2016 and April 11, 2016 and are structured to hedge the interest rate risk associated with our floating-rate, LIBOR-based borrowings under our Facility. The swaps were designated and accounted for as cash flow hedges from inception.
We recognize all interest rate swaps on the accompanying unaudited consolidated balance sheets at fair value. The fair values of the interest rate swaps are estimated based on the present value of the difference between expected cash flows calculated at the contracted interest rates and the expected cash flows at current market interest rates using observable benchmarks for LIBOR forward rates at the end of the period. See Note 5, “Fair Value of Financial Instruments,” for more information.
Each of the swap derivatives is designated as a cash flow hedge, and the effective portion of the derivative’s mark-to-market gain or loss is initially reported as a component of AOCL and subsequently reclassified into earnings when the hedged transactions occur and affect earnings. The ineffective portion of the gain or loss is reported in earnings immediately. Interest payables and receivables under the swap agreements are accrued and recorded as adjustments to interest expense.    
At each of April 30, 2015 and October 31, 2014, the amount recorded in AOCL was $0.2 million ($0.1 million, net of taxes). At April 30, 2015, the amount expected to be reclassified from AOCL to earnings during the next twelve months was $0.2 million.
9. COMMITMENTS AND CONTINGENCIES
Surety Bonds and Letters of Credit
We use surety bonds and letters of credit to secure certain commitments related to insurance programs and for other purposes. As of April 30, 2015, these surety bonds and letters of credit totaled approximately $354.0 million and $116.1 million, respectively. Included in the total amount of surety bonds is $12.4 million of bonds with an effective date starting after April 30, 2015.
Guarantees
In some instances, we offer certain clients guaranteed energy savings under certain energy savings contracts. Total guarantees at April 30, 2015 and October 31, 2014 were $26.0 million and $31.7 million, respectively, and extend through 2029. We accrue for the estimated cost of guarantees when it is probable that a liability has been incurred and the amount can be reasonably estimated. Historically, we have not incurred any losses in connection with these guarantees.
In connection with an unconsolidated joint venture in which one of our subsidiaries has a 33% ownership interest, that subsidiary, and the other joint venture partners, have each jointly and severally guaranteed the obligations of the joint venture to perform under certain contracts extending through 2018. Annual revenues relating to the underlying contracts are approximately $35.0 million. Should the joint venture be unable to perform under these contracts, the joint venture partners would be liable for any losses incurred by the customer due to the failure to perform.
Legal Matters
We are a party to a variety of actions, proceedings, and legal, administrative, and other inquiries arising in the normal course of business relating to labor and employment, contracts, personal injury, and other matters, some of which allege substantial monetary damages. Some of these actions may be brought as a class action on behalf of a purported class of employees. Litigation outcomes are difficult to predict and are often resolved over long periods of time. Estimating probable losses requires the analysis of multiple possible outcomes that often depends on judgments about potential actions by third parties.
At April 30, 2015, the total amount accrued for all probable litigation losses where a reasonable estimate of the loss could be made was $3.5 million. This $3.5 million includes the accrual of $2.3 million in connection with a settlement relating to a case alleging certain wage and hour violations.

11


We do not accrue for contingent losses that, in our judgment, are considered to be reasonably possible but not probable. Estimating reasonably possible losses also requires the analysis of multiple possible outcomes that often depends on judgments about potential actions by third parties. Our management currently estimates that the range of loss for all reasonably possible losses for which an estimate can be made is between zero and $8.1 million. Factors underlying this estimated range of loss may change from time to time, and actual results may vary significantly from this estimate.
In some cases, although a loss is probable or reasonably possible, we cannot reasonably estimate the maximum potential losses for probable matters or the range of losses for reasonably possible matters. Therefore, our accrual for probable losses and our estimated range of loss for reasonably possible losses do not represent our maximum possible exposure.
While the results of these proceedings, claims, and inquiries cannot be predicted with any certainty, our management believes that the final outcome of these matters will not have a material adverse effect on our consolidated financial statements, results of operations, or cash flows.

Certain Legal Proceedings

Certain pending lawsuits to which we are a party are discussed below. In determining whether to include any particular lawsuit or other proceeding, we consider both quantitative and qualitative factors, including, but not limited to: the amount of damages and the nature of any other relief sought in the proceeding; if such damages and other relief are specified, our view of the merits of the claims; whether the action purports to be a class action, and our view of the likelihood that a class will be certified by the court; the jurisdiction in which the proceeding is pending; and the potential impact of the proceeding on our reputation.
The Consolidated Cases of Augustus, Hall and Davis v. American Commercial Security Services, filed July 12, 2005, in the Superior Court of California, Los Angeles County (the “Augustus case”)
The Augustus case is a certified class action involving allegations that we violated certain California state laws relating to rest breaks. The case centers around whether requiring security guards to remain on call during rest breaks violated Section 226.7 of the California Labor Code. On February 8, 2012, the plaintiffs filed a motion for summary judgment on the rest break claim, and on July 31, 2012, the Superior Court of California, Los Angeles County (the “Superior Court”), entered judgment in favor of plaintiffs in the amount of approximately $89.7 million. Subsequently, the Superior Court also awarded plaintiffs’ attorneys’ fees of approximately $4.5 million in addition to approximately 30% of the $89.7 million common fund. We appealed the Superior Court’s rulings to the Court of Appeals of the State of California, Second Appellate District (the “Appeals Court”). On December 31, 2014, the Appeals Court issued its opinion, reversing the judgment in favor of the plaintiffs and vacating the award of $89.7 million in damages and the attorneys’ fees award.  Plaintiffs requested rehearing of the Appeals Court’s decision to reverse the judgment in favor of plaintiffs and vacate the damages award. On January 29, 2015, the Appeals Court denied the plaintiffs’ request for rehearing, modified its December 31, 2014 opinion, and certified the opinion for publication.  The Appeals Court opinion held that “on-call rest breaks are permissible” and remaining on call during rest breaks does not render the rest breaks invalid under California law.  The Appeals Court explained that “although on-call hours constitute ‘hours worked,’ remaining available to work is not the same as performing work.... Section 226.7 proscribes only work on a rest break.” The plaintiffs filed a petition for review with the California Supreme Court on March 4, 2015, and on April 29, 2015, the California Supreme Court granted the plaintiffs’ petition. No date has been set for oral argument. We expect that oral argument will not be scheduled before 2016. We believe that the Appeals Court correctly ruled in our favor, and we look forward to presenting our arguments to the California Supreme Court.  
Bojorquez v. ABM Industries Incorporated and ABM Janitorial Services-Northern California, Inc., filed on January 13, 2010, in the San Francisco Superior Court (the “Bojorquez case”)
We are a defendant in the Bojorquez case. Plaintiff brought suit for sexual harassment, retaliation, and failure to prevent harassment and discrimination. On May 17, 2012, a jury awarded the plaintiff approximately $0.8 million in damages. We have appealed this decision. On April 11, 2013, the San Francisco Superior Court awarded plaintiff attorneys’ fees in the amount of $2.5 million. If we prevail in our appeal of the jury’s verdict, the Court’s award of plaintiff’s attorneys’ fees will be reversed. Oral argument relating to the appeal took place before the State of California Court of Appeal, First Appellate District, on May 14, 2015, and we expect to receive the decision of the appellate court within 90 days of oral argument.

12


The Consolidated Cases of Bucio and Martinez v. ABM Janitorial Services filed on April 7, 2006, in the Superior Court of California, County of San Francisco (the “Bucio case”)
The Bucio case is a purported class action involving allegations that we failed to track work time and provide breaks. On April 19, 2011, the trial court held a hearing on plaintiffs’ motion to certify the class. At the conclusion of that hearing, the trial court denied plaintiffs’ motion to certify the class. On May 11, 2011, the plaintiffs filed a motion to reconsider, which was denied. The plaintiffs have appealed the class certification issues. The trial court stayed the underlying lawsuit pending the decision in the appeal. On August 30, 2012, the plaintiffs filed their appellate brief on the class certification issues. We filed our responsive brief on November 15, 2012. Oral argument relating to the appeal has not been scheduled.
We expect to prevail in these ongoing cases. However, as litigation is inherently unpredictable, there can be no assurance in this regard. If the plaintiffs in one or more of these cases, or other cases, do prevail, the results may have a material effect on our financial position, results of operations, or cash flows.
Other
During October 2011, we began an internal investigation into matters relating to compliance with the U.S. Foreign Corrupt Practices Act and our internal policies in connection with services provided by a foreign entity affiliated with a former joint venture partner of The Linc Group, LLC (“Linc”). Such services commenced prior to the acquisition of Linc. As a result of the investigation, we caused Linc to terminate its association with the arrangement. In December 2011, we contacted the U.S. Department of Justice and the SEC to voluntarily disclose the results of our internal investigation to date, and we are cooperating with the government’s investigation. We cannot reasonably estimate the potential liability, if any, related to these matters. However, based on the facts currently known, we do not believe that these matters will have a material adverse effect on our business, financial condition, results of operations, or cash flows.
10. COMMON STOCK
On September 5, 2012, our Board of Directors approved a share repurchase program authorizing up to $50.0 million in share repurchases. During 2015, we entered into transactions to purchase 0.3 million shares of our common stock at an average price of $31.92 per share for a total of $10.0 million, of which $2.1 million were settled subsequent to the three months ended April 30, 2015. After these purchases, we had $20.0 million remaining under our share repurchase program. Any repurchased shares are retired and returned to an authorized but unissued status.
11. INCOME TAXES
The quarterly provision for income taxes is calculated using an estimated annual effective income tax rate, adjusted for discrete items that occur during the reporting period. The effective tax rates for the three and six months ended April 30, 2015 were 40.0% and 25.8%, respectively, as compared to 42.4% for each of the three and six month periods ended April 30, 2014. The effective tax rate for the six months ended April 30, 2015 was lower than the rate for the six months ended April 30, 2014 primarily due to the retroactive reinstatement of the Work Opportunity Tax Credit for calendar year 2014, which resulted in additional credits of $4.8 million as well as state employment-based tax credits of $2.5 million.

13


12. SEGMENT INFORMATION    
Our reportable segments consist of: Janitorial, Facility Services, Parking, Security, Building & Energy Solutions, and Other. The accounting policies for our segments are the same as those disclosed within our significant accounting policies in Note 2, “Basis of Presentation and Significant Accounting Policies.” Our management evaluates the performance of each reportable segment based on its respective operating profit results, which include the allocation of certain centrally incurred costs. Corporate expenses not allocated to segments include:
certain CEO, finance, and human resource departmental costs;
certain information technology costs;
share-based compensation costs;
certain legal costs and settlements;
certain adjustments resulting from current actuarial developments of self-insurance reserves; and
direct acquisition costs.
Effective in the first quarter of 2015, we reallocated certain costs from our Janitorial segment to our Facility Services, Parking, and Security segments to better reflect certain overhead support functions on the operations of our Onsite Services businesses. Such reallocated costs were previously recorded within our Janitorial segment. The impact of these changes on the reported operating profit for the three months ended April 30, 2014 was an increase of $1.0 million to our Janitorial segment and decreases of $0.4 million to each of our Facility Services and Parking segments and $0.2 million to our Security segment. The impact of these changes on the reported operating profit for the six months ended April 30, 2014 was an increase of $2.2 million to our Janitorial segment and decreases of $0.8 million, $0.9 million, and $0.5 million to our Facility Services, Parking, and Security segments, respectively. Prior-period segment results have been restated to conform to these changes.

14


Financial Information for Each Reportable Segment
 
Three Months Ended April 30,
 
Six Months Ended April 30,
(in millions)
2015
 
2014
 
2015
 
2014
Revenues:
 
 
 
 
 
 
 
Janitorial
$
659.5

 
$
631.7

 
$
1,325.5

 
$
1,268.8

Facility Services
145.8

 
149.5

 
302.0

 
301.2

Parking
153.5

 
152.6

 
309.2

 
302.9

Security
93.7

 
93.8

 
188.6

 
193.5

Building & Energy Solutions
121.5

 
118.5

 
240.9

 
220.6

Other
96.1

 
85.2

 
193.3

 
170.8

 
$
1,270.1

 
$
1,231.3

 
$
2,559.5

 
$
2,457.8

Operating profit:
 
 
 
 
 
 
 
Janitorial
$
39.9

 
$
37.2

 
$
74.8

 
$
67.5

Facility Services
6.6

 
5.0

 
12.5

 
10.1

Parking
6.7

 
6.0

 
13.2

 
11.2

Security
2.6

 
2.0

 
4.5

 
4.3

Building & Energy Solutions
3.2

 
3.5

 
4.4

 
6.2

Other
3.0

 
2.4

 
5.6

 
4.3

Corporate
(29.0
)
 
(27.0
)
 
(61.3
)
 
(49.1
)
Adjustment for income from unconsolidated affiliates, net, included in Building & Energy Solutions
(2.2
)
 
(1.2
)
 
(3.7
)
 
(2.7
)
 
30.8

 
27.9

 
50.0

 
51.8

Income from unconsolidated affiliates, net
2.2

 
1.2

 
3.7

 
2.7

Interest expense
(2.5
)
 
(2.7
)
 
(5.2
)
 
(5.4
)
Income before income taxes
$
30.5

 
$
26.4

 
$
48.5

 
$
49.1

 
 
 
 
 
 
 
 
13. SUBSEQUENT EVENTS    
Effective May 1, 2015, we acquired certain assets and assumed certain liabilities of CTS Services/Facility Support Services, a provider of HVAC service and energy solutions in government, commercial, and industrial buildings, for a purchase price of $20.0 million, subject to post-closing adjustments. The purchase price includes up to $3.8 million of contingent consideration that is subject to the achievement of certain revenue metrics, as defined. This acquisition will be accounted for under the acquisition method of accounting. The accounting for this acquisition was incomplete at the time the Financial Statements were issued.



15


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) is intended to facilitate an understanding of the results of operations and financial condition of ABM Industries Incorporated and its consolidated subsidiaries (hereinafter collectively referred to as “ABM,” “we,” “us,” “our,” or the “Company”). This MD&A is provided as a supplement to, and should be read in conjunction with, our unaudited consolidated financial statements and the accompanying notes (“Financial Statements”) and our Annual Report on Form 10-K for the year ended October 31, 2014 (“Annual Report”), which has been filed with the Securities and Exchange Commission (“SEC”). This MD&A contains forward-looking statements about our business, operations, and industry that involve risks and uncertainties, such as statements regarding our plans, objectives, expectations, and intentions. Our future results and financial condition may differ materially from those we currently anticipate. See “Forward-Looking Statements.” Unless otherwise noted, all information in the MD&A and references to years are based on our fiscal year, which ends on October 31. Our MD&A is comprised of the following sections:
Business Overview
Results of Operations
Liquidity and Capital Resources
Contingencies
Critical Accounting Policies and Estimates
Recent Accounting Pronouncements
Business Overview    
ABM is a leading provider of end-to-end integrated facility solutions to thousands of commercial, industrial, institutional, retail, residential, and governmental facilities located primarily throughout the United States. Our comprehensive capabilities include expansive facility solutions, energy solutions, commercial cleaning, maintenance and repair, HVAC, electrical, landscaping, parking, security, and commercial aviation support services, which we provide through stand-alone or integrated solutions.
Strategy
We are making investments in technology, human capital, marketing and sales initiatives, and acquisitions, as well as other areas, to strengthen our position as a leader in integrated facility services, further enabling us to provide end-to-end solutions for the markets we serve. We expect to achieve long-term earnings growth through organic revenue growth and strategic acquisitions while maintaining desirable profit margins and managing our overall costs.
Our strategy is to continue the development of end-to-end solutions for clients through our onsite and mobile operations, which include services to certain vertical markets. In 2013, we further aligned our infrastructure and operations by integrating our Janitorial, Facility Services, Parking, and Security segments under the Onsite Services business. The realignment was designed to continue to improve our long-term growth prospects and provide higher margin opportunities through better delivery of end-to-end services to clients.
Our realignment initiatives are also designed to result in greater synergies from our acquisitions, achieve further integration among our Onsite Services businesses, and decrease operating expenses by streamlining functions and reducing organizational layers. Since the beginning of this realignment in 2013, we have realized $12.7 million in savings from these initiatives, which are substantially complete. These initiatives focused on streamlining of redundant management positions, back office efficiencies, and office consolidations in key markets.
Additionally, in connection with this realignment, we enhanced our risk management and safety programs during 2014 by (i) implementing a unified safety program to increase emphasis on loss prevention, (ii) targeting return-to-work initiatives, (iii) making structural changes to our risk management staffing model to ensure that our risk philosophy is implemented and consistently maintained enterprise-wide, (iv) improving our claims management process, and (v) targeting initiatives to reduce related legal expenditures. As a result of these enhancements, we have experienced numerous benefits, such as improvement in our average cost of claims and number of lost time cases. Consequently, in connection with our annual actuarial evaluations performed for the majority of our casualty insurance programs in the third quarter of 2014, we recorded a cumulative adjustment of $6.2 million for the six months ended April 30, 2014 to reduce our insurance expense to reflect the favorable developments resulting from these initiatives.

16


In 2015, insurance claims reserves are based upon actuarial estimates of required reserves based upon actuarial reports completed in the third quarter of 2014. Actuarial reports are expected to be completed for our significant programs during the third and fourth quarters of 2015 using recent claims data. During the six months ended April 30, 2015, we have observed unfavorable developments in certain programs for years prior to 2014 which may result in an increase to our insurance reserves in the third and fourth quarters of 2015 as the updated actuarial reports are completed.
In the first quarter of 2015, we formed a wholly-owned captive insurance company (“IFM Assurance Company”). The formation of IFM Assurance Company is part of our enterprise-wide, multi-year insurance strategy that is intended to better position ABM’s risk and safety programs and should provide ABM with increased flexibility in the end-to-end management of its insurance programs. In the second quarter of 2015, we funded IFM Assurance Company with an initial cash contribution of $12.0 million. IFM Assurance Company began providing coverage to us as of January 1, 2015. In 2015, we expect that cash tax savings related to coverage provided by IFM Assurance Company will range between $15.0 million and $20.0 million.
Due to ABM’s contracts with the U.S. Government, the timing of congressional approval of the annual federal budget will continue to have an impact on our operations. In addition, we continually monitor and assess the potential impact of U.S. Government policy and strategy changes on our business. While the volume of bid activity and requests for proposals for future awards remain active, our business has experienced, and will continue to experience, delays in new U.S. Government contract awards and in the start dates of currently awarded contracts, early termination of existing contracts, and reversals of contract awards based on protests.

17


Our Segments and Their Activities
    
Our reportable segments consist of: Janitorial, Facility Services, Parking, Security, Building & Energy Solutions, and Other.
Segment
 
Activities
Janitorial
 
Provides a wide range of essential janitorial services for a variety of facilities, including commercial office buildings, educational institutions, government buildings, health facilities, industrial buildings, retail stores, shopping centers, stadiums and arenas, airports and other transportation centers, and warehouses.
Facility Services
 
Provides onsite mechanical engineering and technical services and solutions for facilities and infrastructure systems for a variety of facilities, including commercial office buildings and infrastructure, data centers, educational institutions, high technology manufacturing facilities, museums, resorts, airports and other transportation centers, and shopping centers.
Parking
 
Provides parking and transportation services for clients at many facilities, including commercial office buildings, airports and other transportation centers, educational institutions, health facilities, hotels, municipalities, retail centers, and stadiums and arenas.
Security
 
Provides security services for clients in a wide range of facilities, including commercial office buildings and commercial, health, industrial, petro-chemical, residential, and retail facilities. Security services include security staffing, mobile patrol services, investigative services, electronic monitoring of fire and life safety systems and of access control devices, and security consulting services.
Building & Energy Solutions
 
Provides custom energy solutions, HVAC, electrical, lighting and other general maintenance and repair services. These services include preventative maintenance, retro-commissioning, installations, retrofits and upgrades, environmental services, systems start-ups, performance testing, energy audits, mechanical and energy efficient products and solutions, and bundled energy solutions that include energy savings performance contracts for a wide variety of clients in both the private and public sectors. This segment also provides services for healthcare clients, including facility management, environmental services, food and nutrition services, and clinical technology management.
 
 
This segment also provides support to U.S. Government entities for specialty service solutions, such as military base operations, public works departments, leadership development, education and training, energy efficiency management, healthcare support services, and construction management.
 
 
Our franchised operations under the Linc Network, TEGG, CurrentSAFE, and GreenHomes America brands are also included in this segment. Franchised operations provide mechanical and electrical preventive and predictive maintenance solutions, and, in the case of GreenHomes, home energy efficiency solutions.
Other
 
Provides facility solutions to clients in our aviation vertical related to passenger assistance, including wheelchair operations, aircraft cabin cleaning, janitorial services, shuttle bus operations, and access control.

18


Financial and Operating Summary
Revenues increased by $38.8 million during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The increase in revenues was primarily attributable to $22.9 million in growth from acquisitions and to organic growth due to additional revenues from net new business and increased scope of work from existing clients.
Operating profit increased by $2.9 million during the three months ended April 30, 2015 as compared to the three months ended April 30, 2014. The increase in operating profit was primarily attributable to:
contributions from acquisitions and organic growth;
enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015;
the absence of an accrual for an unfavorable arbitration decision against us in the prior year quarter relating to a contract dispute with a third-party administrator; and
operational efficiencies resulting in a gain from a property sale.
The increase in operating profit was partially offset by:
an increase in compensation and related expenses primarily as a result of the hiring of additional personnel to support growth initiatives throughout the organization and the addition of certain IT positions since the prior year;
higher payroll and related expenses as a result of one more working day during the quarter ended April 30, 2015; and
a year-over-year increase in medical and dental expense as a result of actuarial valuations completed in the three months ended April 30, 2015.
Our net cash provided by operating activities was $39.0 million during the six months ended April 30, 2015.
Dividends of $17.9 million were paid to shareholders and dividends totaling $0.320 per common share were declared during the six months ended April 30, 2015.
At April 30, 2015, total outstanding borrowings under our line of credit were $307.0 million, and we had up to $376.9 million borrowing capacity under our line of credit, subject to covenant restrictions.
During 2015, we entered into transactions to purchase 0.3 million shares of our common stock at an average price of $31.92 per share for a total of $10.0 million, of which $2.1 million were settled subsequent to the three months ended April 30, 2015.



19


Results of Operations

Three Months Ended April 30, 2015 Compared with the Three Months Ended April 30, 2014
Consolidated
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
$
1,270.1

 
$
1,231.3

 
$
38.8

 
3.2%
Expenses
 
 
 
 
 
 
 
Operating
1,139.2

 
1,103.4

 
35.8

 
3.2%
Gross margin as a % of revenues
10.3
%
 
10.4
%
 
(0.1
)%
 

Selling, general and administrative
94.1

 
93.3

 
0.8

 
0.9%
Amortization of intangible assets
6.0

 
6.7

 
(0.7
)
 
(10.4)%
Total expenses
1,239.3

 
1,203.4

 
35.9

 
3.0%
Operating profit
30.8

 
27.9

 
2.9

 
10.4%
Income from unconsolidated affiliates, net
2.2

 
1.2

 
1.0

 
83.3%
Interest expense
(2.5
)
 
(2.7
)
 
0.2

 
7.4%
Income before income taxes
30.5

 
26.4

 
4.1

 
15.5%
Provision for income taxes
(12.2
)
 
(11.2
)
 
(1.0
)
 
(8.9)%
Net income
$
18.3

 
$
15.2

 
$
3.1

 
20.4%
Revenues
Revenues increased by $38.8 million, or 3.2%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The increase in revenues was primarily attributable to $22.9 million in growth from acquisitions and to organic growth due to additional revenues from net new business and increased scope of work from existing clients.
Operating Expenses
Operating expenses increased by $35.8 million, or 3.2%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. As a percentage of revenues, gross margin decreased by 0.1% to 10.3% in the three months ended April 30, 2015 from 10.4% in the three months ended April 30, 2014. The decrease in gross margin was primarily attributable to higher payroll and related expenses as a result of one more working day during the quarter ended April 30, 2015 and higher operating expenses related to non-recurring operational issues at certain clients. This decrease was partially offset by enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015 and by the positive impact of the termination of certain lower margin contracts.
Selling, General and Administrative Expenses
Selling, general and administrative expenses increased by $0.8 million, or 0.9%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The increase in selling, general and administrative expenses was primarily related to:
a $3.8 million increase in compensation and related expenses primarily as a result of the hiring of additional personnel to support growth initiatives throughout the organization and the addition of certain IT positions since the prior year;
a $3.0 million year-over-year increase in medical and dental expense as a result of actuarial valuations completed in the three months ended April 30, 2015;
a $1.4 million increase in severance expense related to the departure of our former CFO, net of the reversal of share-based compensation;
a $0.9 million increase in maintenance and depreciation expense related to technology investments made in 2014; and

20


a $0.7 million increase in share-based compensation expense, excluding the reversal of certain previously expensed amounts related to the departure of our former CFO, that was due to the recognition of higher expense relating to awards granted in 2014 and 2015, as compared to awards granted in 2010, 2011, 2012, and 2013.
This increase was partially offset by:
the absence of a $3.4 million accrual for an unfavorable arbitration decision against us in the prior year quarter relating to a contract dispute with a third-party administrator;
a $1.5 million decrease in bad debt expense as a result of improved collections of client receivables across our businesses;  
operational efficiencies resulting in a $1.4 million gain from a property sale;
a $1.4 million decrease in costs associated with our re-branding initiative; and
a $0.9 million decrease in restructuring costs associated with the realignment of our operational structure.
Amortization of Intangible Assets
Amortization of intangible assets decreased by $0.7 million, or 10.4%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. This decrease was primarily related to intangible assets being amortized using the sum-of-the-years-digits method over their useful lives, which is consistent with the estimated useful life considerations used in determining their fair values and results in a declining amortization expense.
Income from Unconsolidated Affiliates, Net
Income from unconsolidated affiliates, net, increased by $1.0 million, or 83.3%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The increase was primarily related to higher equity earnings from certain investments in unconsolidated affiliates that provide facility solutions principally to the U.S. Government and international clients.

21


Segment Information

Effective in the first quarter of 2015, we reallocated certain costs from our Janitorial segment to our Facility Services, Parking, and Security segments to better reflect certain overhead support functions on the operations of our Onsite Services businesses. Such costs were previously recorded within our Janitorial segment. The impact of these changes on the reported operating profit for the three months ended April 30, 2014 was an increase of $1.0 million to our Janitorial segment and decreases of $0.4 million to each of our Facility Services and Parking segments and $0.2 million to our Security segment. Prior-period segment results have been restated to conform to these changes.
Financial Information for Each Reportable Segment
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
 
 
 
 
 
 
 
Janitorial
$
659.5

 
$
631.7

 
$
27.8

 
4.4%
Facility Services
145.8

 
149.5

 
(3.7
)
 
(2.5)%
Parking
153.5

 
152.6

 
0.9

 
0.6%
Security
93.7

 
93.8

 
(0.1
)
 
(0.1)%
Building & Energy Solutions
121.5

 
118.5

 
3.0

 
2.5%
Other
96.1

 
85.2

 
10.9

 
12.8%
 
$
1,270.1

 
$
1,231.3

 
$
38.8

 
3.2%
Operating profit
 
 
 
 
 
 
 
Janitorial
$
39.9

 
$
37.2

 
$
2.7

 
7.3%
Operating profit as a % of revenues
6.1
%
 
5.9
%
 
0.2
 %
 
 
Facility Services
6.6

 
5.0

 
1.6

 
32.0%
Operating profit as a % of revenues
4.5
%
 
3.3
%
 
1.2
 %
 
 
Parking
6.7

 
6.0

 
0.7

 
11.7%
Operating profit as a % of revenues
4.4
%
 
3.9
%
 
0.5
 %
 
 
Security
2.6

 
2.0

 
0.6

 
30.0%
Operating profit as a % of revenues
2.8
%
 
2.1
%
 
0.7
 %
 
 
Building & Energy Solutions
3.2

 
3.5

 
(0.3
)
 
(8.6)%
Operating profit as a % of revenues
2.6
%
 
3.0
%
 
(0.4
)%
 
 
Other
3.0

 
2.4

 
0.6

 
25.0%
Operating profit as a % of revenues
3.1
%
 
2.8
%
 
0.3
 %
 
 
Corporate
(29.0
)
 
(27.0
)
 
(2.0
)
 
(7.4)%
Adjustment for income from unconsolidated affiliates, net, included in Building & Energy Solutions
(2.2
)
 
(1.2
)
 
(1.0
)
 
(83.3)%
 
$
30.8

 
$
27.9

 
$
2.9

 
10.4%
Janitorial
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Revenues
$
659.5

 
$
631.7

 
$
27.8

 
4.4%
Operating profit
39.9

 
37.2

 
2.7

 
7.3%
Operating profit as a % of revenues
6.1
%
 
5.9
%
 
0.2
%
 
 
Janitorial revenues increased by $27.8 million, or 4.4%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The increase was primarily attributable to $17.8 million of additional revenues from an acquisition that occurred in October 2014, organic growth due to additional revenues from net new business, and additional tag work revenue.

22


Operating profit increased by $2.7 million, or 7.3%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. Operating profit margins increased by 0.2% to 6.1% in the three months ended April 30, 2015 from 5.9% in the three months ended April 30, 2014. The increase in operating profit margins was primarily attributable to enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015, the positive impact of the termination of a large multi-regional contract, and operational efficiencies resulting in a gain from a property sale. This increase was partially offset by higher payroll and related expenses as a result of one more working day during the quarter ended April 30, 2015 and higher compensation expense due to hiring additional personnel to support selling and safety initiatives.
Facility Services
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
$
145.8

 
$
149.5

 
$
(3.7
)
 
(2.5)%
Operating profit
6.6

 
5.0

 
1.6

 
32.0%
Operating profit as a % of revenues
4.5
%
 
3.3
%
 
1.2
%
 
 
Facility Services revenues decreased by $3.7 million, or 2.5%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The decrease was primarily attributable to the termination of certain lower margin contracts that exceeded new business.
Operating profit increased by $1.6 million, or 32.0%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. Operating profit margins increased by 1.2% to 4.5% in the three months ended April 30, 2015 from 3.3% in the three months ended April 30, 2014. The increase in operating profit margins was primarily attributable to the termination of certain lower margin contracts, enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015, and lower legal costs.
Parking
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Revenues
$
153.5

 
$
152.6

 
$
0.9

 
0.6%
Operating profit
6.7

 
6.0

 
0.7

 
11.7%
Operating profit as a % of revenues
4.4
%
 
3.9
%
 
0.5
%
 
 
Management reimbursement revenues totaled $75.1 million and $77.1 million for the three months ended April 30, 2015 and 2014, respectively.
Parking revenues increased by $0.9 million, or 0.6%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The increase was primarily related to revenues from existing clients and net new business, partially offset by lower management reimbursement revenues.
Operating profit increased by $0.7 million, or 11.7%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. Operating profit margins increased by 0.5% to 4.4% in the three months ended April 30, 2015 from 3.9% in the three months ended April 30, 2014. The increase in operating profit margins was primarily related to enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015. This increase was partially offset by higher legal costs and the absence of a benefit related to the collection of previously reserved accounts receivable in the prior year quarter.
Security
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
$
93.7

 
$
93.8

 
$
(0.1
)
 
(0.1)%
Operating profit
2.6

 
2.0

 
0.6

 
30.0%
Operating profit as a % of revenues
2.8
%
 
2.1
%
 
0.7
%
 
 

23


Security revenues decreased by $0.1 million, or 0.1%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014.
Operating profit increased by $0.6 million, or 30.0%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. Operating profit margins increased by 0.7% to 2.8% in the three months ended April 30, 2015 from 2.1% in the three months ended April 30, 2014. The increase in operating profit margins was primarily attributable to enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015. This increase was partially offset by higher payroll and related costs resulting from increased overtime due to a tight labor market in certain geographical areas.
Building & Energy Solutions
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
$
121.5

 
$
118.5

 
$
3.0

 
2.5%
Operating profit
3.2

 
3.5

 
(0.3
)
 
(8.6)%
Operating profit as a % of revenues
2.6
%
 
3.0
%
 
(0.4
)%
 
 
Building & Energy Solutions revenues increased by $3.0 million, or 2.5%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. This increase was primarily due to revenues from acquisitions that occurred in March 2014 and August 2014, which contributed $5.1 million in revenues in the current quarter. Revenues also increased due to organic growth from healthcare services, partially offset by lower project revenue due to timing of awarded contracts.
Operating profit decreased by $0.3 million, or 8.6%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. Operating profit margins decreased by 0.4% to 2.6% in the three months ended April 30, 2015 from 3.0% in the three months ended April 30, 2014. The decrease in operating profit margins was primarily driven by higher operating expenses related to non-recurring operational issues at certain healthcare clients and higher compensation expense due to hiring additional personnel to support selling initiatives. This decrease in operating profit margins was partially offset by higher equity earnings from certain investments in unconsolidated affiliates that provide facility solutions principally to the U.S. Government and international clients, and the recovery of certain contract acquisition costs.
Other
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Revenues
$
96.1

 
$
85.2

 
$
10.9

 
12.8%
Operating profit
3.0

 
2.4

 
0.6

 
25.0%
Operating profit as a % of revenues
3.1
%
 
2.8
%
 
0.3
%
 
 
Revenues from our Other segment increased by $10.9 million, or 12.8%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The increase was primarily driven by higher passenger services and cabin cleaning revenue in our U.S. operations and growth in our U.K. operations.
Operating profit increased by $0.6 million, or 25.0%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. Operating profit margins increased by 0.3% to 3.1% in the three months ended April 30, 2015 from 2.8% in the three months ended April 30, 2014. The increase in operating profit margins was primarily related to the amortization of intangible assets using the sum-of-the-years-digits method, which results in declining amortization expense over the useful lives of the assets, enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015, and growth in our U.K. operations. The increase in operating profit margins was partially offset by higher operating expenses from net new business that typically results in lower gross margins for a period of time until the labor management and facilities operations normalize and higher compensation expense due to the reorganization of the executive structure.

24


Corporate
 
 
 
 
 
 
 
 
Three Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Corporate expenses
$
29.0

 
$
27.0

 
$
2.0

 
7.4%
Corporate expenses increased by $2.0 million, or 7.4%, during the three months ended April 30, 2015, as compared to the three months ended April 30, 2014. The increase in corporate expenses was primarily related to:
a $3.0 million year-over-year increase in medical and dental expense as a result of actuarial valuations completed in the three months ended April 30, 2015;
a $1.5 million increase in compensation and related expenses primarily as a result of adding certain IT positions since the prior year and the hiring of additional personnel to support growth initiatives throughout the organization;
a $1.4 million increase in severance expense related to the departure of our former CFO, net of the reversal of share-based compensation;
a $0.9 million increase in maintenance and depreciation expense related to technology investments made in 2014; and
a $0.7 million increase in share-based compensation expense, excluding the reversal of certain previously expensed amounts related to the departure of our former CFO, that was due to the recognition of higher expense relating to awards granted in 2014 and 2015, as compared to awards granted in 2010, 2011, 2012, and 2013.
This increase was partially offset by:
the absence of a $3.4 million accrual for an unfavorable arbitration decision against us in the prior year quarter relating to a contract dispute with a third-party administrator;
a $1.4 million decrease in costs associated with our re-branding initiative; and
a $0.9 million decrease in restructuring costs associated with the realignment of our operational structure.



25


Results of Operations

Six Months Ended April 30, 2015 Compared with the Six Months Ended April 30, 2014
Consolidated
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
$
2,559.5

 
$
2,457.8

 
$
101.7

 
4.1%
Expenses
 
 
 
 
 
 
 
Operating
2,300.4

 
2,211.9

 
88.5

 
4.0%
Gross margin as a % of revenues
10.1
%
 
10.0
%
 
0.1
%
 
 
Selling, general and administrative
196.9

 
180.7

 
16.2

 
9.0%
Amortization of intangible assets
12.2

 
13.4

 
(1.2
)
 
(9.0)%
Total expenses
2,509.5

 
2,406.0

 
103.5

 
4.3%
Operating profit
50.0

 
51.8

 
(1.8
)
 
(3.5)%
Income from unconsolidated affiliates, net
3.7

 
2.7

 
1.0

 
37.0%
Interest expense
(5.2
)
 
(5.4
)
 
0.2

 
3.7%
Income before income taxes
48.5

 
49.1

 
(0.6
)
 
(1.2)%
Provision for income taxes
(12.5
)
 
(20.8
)
 
8.3

 
39.9%
Net income
$
36.0

 
$
28.3

 
$
7.7

 
27.2%
Revenues
Revenues increased by $101.7 million, or 4.1%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase in revenues was primarily attributable to organic growth due to additional revenues from net new business and increased scope of work from existing clients and to $46.9 million in growth from acquisitions.
Operating Expenses
Operating expenses increased by $88.5 million, or 4.0%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. As a percentage of revenues, gross margin increased by 0.1% to 10.1% in the six months ended April 30, 2015 from 10.0% in the six months ended April 30, 2014. The increase in gross margin was primarily attributable to enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015 and to the positive impact of the termination of certain lower margin contracts. This increase was partially offset by higher operating expenses related to non-recurring operational issues at certain clients.
Selling, General and Administrative Expenses
Selling, general and administrative expenses increased by $16.2 million, or 9.0%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase in selling, general and administrative expenses was primarily related to:
a $8.7 million increase in compensation and related expenses primarily as a result of the hiring of additional personnel to support growth initiatives throughout the organization and the addition of certain IT positions since the prior year;
a $4.6 million increase in severance expense related to the departures of our former CEO and CFO, net of the reversal of share-based compensation;
a $3.0 million year-over-year increase in medical and dental expense as a result of actuarial valuations completed in the three months ended April 30, 2015;
a $1.4 million increase in maintenance and depreciation expense related to technology investments made in 2014;

26


a $1.3 million increase in share-based compensation expense, excluding the reversal of certain previously expensed amounts related to the departures of our former CEO and CFO, that was due to the recognition of higher expense relating to awards granted in 2014 and 2015, as compared to awards granted in 2010, 2011, 2012, and 2013; and
a $0.9 million increase in professional fees associated with certain employment-based tax credits.
This increase was partially offset by:
a $1.7 million decrease in costs associated with our re-branding initiative;
operational efficiencies resulting in a $1.4 million gain from a property sale;
a $1.3 million decrease in bad debt expense as a result of improved collections of client receivables across our businesses; and
a $0.8 million decrease in restructuring costs associated with the realignment of our operational structure.
Amortization of Intangible Assets
Amortization of intangible assets decreased by $1.2 million, or 9.0%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. This decrease was primarily related to intangible assets being amortized using the sum-of-the-years-digits method over their useful lives, which is consistent with the estimated useful life considerations used in determining their fair values and results in a declining amortization expense.
Income from Unconsolidated Affiliates, Net
Income from unconsolidated affiliates, net, increased by $1.0 million, or 37.0%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase was primarily related to higher equity earnings from certain investments in unconsolidated affiliates that provide facility solutions principally to the U.S. Government and international clients.
Provision for Income Taxes
The effective tax rates for the six months ended April 30, 2015 and 2014 were 25.8% and 42.4%, respectively. The effective tax rate for the six months ended April 30, 2015 was lower than the rate for the six months ended April 30, 2014 primarily due to the retroactive reinstatement of the WOTC for calendar year 2014, which resulted in additional credits of $4.8 million as well as state employment-based tax credits of $2.5 million.
We estimate our annual effective income tax rate for 2015 will be between 32.0% and 36.0%, which assumes that Congress will not reenact the WOTC for calendar year 2015 prior to October 31, 2015.


27


Segment Information

The impact of the reallocation of certain Onsite Services overhead costs on the reported operating profit for the six months ended April 30, 2014 was an increase of $2.2 million to our Janitorial segment and decreases of $0.8 million, $0.9 million, and $0.5 million to our Facility Services, Parking, and Security segments, respectively. Prior-period segment results have been restated to conform to these changes.
Financial Information for Each Reportable Segment
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
 
 
 
 
 
 
 
Janitorial
$
1,325.5

 
$
1,268.8

 
$
56.7

 
4.5%
Facility Services
302.0

 
301.2

 
0.8

 
0.3%
Parking
309.2

 
302.9

 
6.3

 
2.1%
Security
188.6

 
193.5

 
(4.9
)
 
(2.5)%
Building & Energy Solutions
240.9

 
220.6

 
20.3

 
9.2%
Other
193.3

 
170.8

 
22.5

 
13.2%
 
$
2,559.5

 
$
2,457.8

 
$
101.7

 
4.1%
Operating profit
 
 
 
 
 
 
 
Janitorial
$
74.8

 
$
67.5

 
$
7.3

 
10.8%
Operating profit as a % of revenues
5.6
%
 
5.3
%
 
0.3
 %
 
 
Facility Services
12.5

 
10.1

 
2.4

 
23.8%
Operating profit as a % of revenues
4.1
%
 
3.4
%
 
0.7
 %
 
 
Parking
13.2

 
11.2

 
2.0

 
17.9%
Operating profit as a % of revenues
4.3
%
 
3.7
%
 
0.6
 %
 
 
Security
4.5

 
4.3

 
0.2

 
4.7%
Operating profit as a % of revenues
2.4
%
 
2.2
%
 
0.2
 %
 
 
Building & Energy Solutions
4.4

 
6.2

 
(1.8
)
 
(29.0)%
Operating profit as a % of revenues
1.8
%
 
2.8
%
 
(1.0
)%
 
 
Other
5.6

 
4.3

 
1.3

 
30.2%
Operating profit as a % of revenues
2.9
%
 
2.5
%
 
0.4
 %
 
 
Corporate
(61.3
)
 
(49.1
)
 
(12.2
)
 
(24.8)%
Adjustment for income from unconsolidated affiliates, net, included in Building & Energy Solutions
(3.7
)
 
(2.7
)
 
(1.0
)
 
(37.0)%
 
$
50.0

 
$
51.8

 
$
(1.8
)
 
(3.5)%
Janitorial
 
 
 
 
 
 
 
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Revenues
$
1,325.5

 
$
1,268.8

 
$
56.7

 
4.5%
Operating profit
74.8

 
67.5

 
7.3

 
10.8%
Operating profit as a % of revenues
5.6
%
 
5.3
%
 
0.3
%
 
 
Janitorial revenues increased by $56.7 million, or 4.5%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase was primarily attributable to $33.6 million of additional revenues from an acquisition that occurred in October 2014, organic growth due to additional revenues from net new business, and additional tag work revenue.
Operating profit increased by $7.3 million, or 10.8%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. Operating profit margins increased by 0.3% to 5.6% in the six months ended April 30, 2015 from 5.3% in the six months ended April 30, 2014. The increase in operating profit margins was primarily

28


attributable to enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015 and to the positive impact of the termination of a large multi-regional contract. Also positively impacting operating margins were operational efficiencies resulting in a gain from a property sale and savings realized as a result of the realignment of our Onsite Services operational structure. This increase was partially offset by higher compensation expense due to hiring additional personnel to support selling and safety initiatives and higher legal fees and settlement costs.
Facility Services
 
 
 
 
 
 
 
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Revenues
$
302.0

 
$
301.2

 
$
0.8

 
0.3%
Operating profit
12.5

 
10.1

 
2.4

 
23.8%
Operating profit as a % of revenues
4.1
%
 
3.4
%
 
0.7
%
 
 
Facility Services revenues increased by $0.8 million, or 0.3%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase was primarily attributable to increased scope of work from existing clients, partially offset by the termination of certain lower margin contracts that exceeded new business.
Operating profit increased by $2.4 million, or 23.8%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. Operating profit margins increased by 0.7% to 4.1% in the six months ended April 30, 2015 from 3.4% in the six months ended April 30, 2014. The increase in operating profit margins was primarily attributable to the termination of certain lower margin contracts and enhancements in our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015. Also positively impacting operating profit margins were savings realized as a result of the realignment of our Onsite Services operational structure and lower legal costs.
Parking
 
 
 
 
 
 
 
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Revenues
$
309.2

 
$
302.9

 
$
6.3

 
2.1%
Operating profit
13.2

 
11.2

 
2.0

 
17.9%
Operating profit as a % of revenues
4.3
%
 
3.7
%
 
0.6
%
 
 
Management reimbursement revenues totaled $152.1 million and $153.4 million for the six months ended April 30, 2015 and 2014, respectively.
Parking revenues increased by $6.3 million, or 2.1%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase was primarily related to revenues from existing clients and net new business, partially offset by lower management reimbursement revenues.
Operating profit increased by $2.0 million, or 17.9%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. Operating profit margins increased by 0.6% to 4.3% in the six months ended April 30, 2015 from 3.7% in the six months ended April 30, 2014. The increase in operating profit margins was primarily related to enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015 and savings realized as a result of the realignment of our Onsite Services operational structure. This increase was partially offset by higher legal costs and the absence of a benefit related to the collection of previously reserved accounts receivable in the prior year.
Security
 
 
 
 
 
 
 
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
$
188.6

 
$
193.5

 
$
(4.9
)
 
(2.5)%
Operating profit
4.5

 
4.3

 
0.2

 
4.7%
Operating profit as a % of revenues
2.4
%
 
2.2
%
 
0.2
%
 
 

29


Security revenues decreased by $4.9 million, or 2.5%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The decrease was primarily related to contract losses in the prior year and reductions in scope of work from existing clients.
Operating profit increased by $0.2 million, or 4.7%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. Operating profit margins increased by 0.2% to 2.4% in the six months ended April 30, 2015 from 2.2% in the six months ended April 30, 2014. The increase in operating profit margins was primarily attributable to enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015 and to savings realized as a result of the realignment of our Onsite Services operational structure. This increase was partially offset by higher payroll and related costs resulting from increased overtime due to a tight labor market in certain geographical areas.
Building & Energy Solutions
 
 
 
 
 
 
 
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase / (Decrease)
Revenues
$
240.9

 
$
220.6

 
$
20.3

 
9.2%
Operating profit
4.4

 
6.2

 
(1.8
)
 
(29.0)%
Operating profit as a % of revenues
1.8
%
 
2.8
%
 
(1.0
)%
 
 
Building & Energy Solutions revenues increased by $20.3 million, or 9.2%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. This increase was primarily a result of revenues from acquisitions that occurred in March 2014 and August 2014, which contributed $13.3 million in revenues in the current year. Revenues also increased due to organic growth from healthcare services, partially offset by lower project revenue due to timing of awarded contracts.
Operating profit decreased by $1.8 million, or 29.0%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. Operating profit margins decreased by 1.0% to 1.8% in the six months ended April 30, 2015 from 2.8% in the six months ended April 30, 2014. The decrease in operating profit margins was primarily driven by higher expenses related to non-recurring operational issues at certain clients, higher compensation expense due to hiring additional personnel to support selling initiatives, and the settlement of a customer dispute. This decrease in operating profit margins was partially offset by higher equity earnings from certain investments in unconsolidated affiliates that provide facility solutions principally to the U.S. Government and international clients, and management of general and administrative expenses.
Other
 
 
 
 
 
 
 
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Revenues
$
193.3

 
$
170.8

 
$
22.5

 
13.2%
Operating profit
5.6

 
4.3

 
1.3

 
30.2%
Operating profit as a % of revenues
2.9
%
 
2.5
%
 
0.4
%
 
 
Revenues from our Other segment increased by $22.5 million, or 13.2%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase was primarily driven by higher passenger services and cabin cleaning revenue in our U.S. operations and growth in our U.K. operations.
Operating profit increased by $1.3 million, or 30.2%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. Operating profit margins increased by 0.4% to 2.9% in the six months ended April 30, 2015 from 2.5% in the six months ended April 30, 2014. The increase in operating profit margins was primarily related to the amortization of intangible assets using the sum-of-the-years-digits method, which results in declining amortization expense over the useful lives of the assets, enhancements to our risk management and safety programs in 2014 that continue to favorably impact our insurance expense in 2015, and growth in our U.K. operations. The increase in operating profit margins was partially offset by higher operating expenses from net new business that typically results in lower gross margins for a period of time until the labor management and facilities operations normalize, higher compensation expense due to the reorganization of the executive structure, and the settlement of a customer dispute.

30


Corporate
 
 
 
 
 
 
 
 
Six Months Ended April 30,
 
 
 
 
($ in millions)
2015
 
2014
 
Increase
Corporate expenses
$
61.3

 
$
49.1

 
$
12.2

 
24.8%
Corporate expenses increased by $12.2 million, or 24.8%, during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase in corporate expenses was primarily related to:
a $4.6 million increase in severance expense related to the departures of our former CEO and CFO, net of the reversal of share-based compensation;
a $3.7 million increase in compensation and related expenses primarily as a result of adding certain IT positions since the prior year and the hiring of additional personnel to support growth initiatives throughout the organization;
a $3.0 million year-over-year increase in medical and dental expense as a result of actuarial valuations completed in the three months ended April 30, 2015;
a $1.4 million increase in maintenance and depreciation expense related to technology investments made in 2014;
a $1.3 million increase in share-based compensation expense, excluding the reversal of certain previously expensed amounts related to the departures of our former CEO and CFO, that was due to the recognition of higher expense relating to awards granted in 2014 and 2015, as compared to awards granted in 2010, 2011, 2012, and 2013; and
a $0.9 million increase in professional fees related to certain employment-based tax credits.
This increase was partially offset by:
a $1.7 million decrease in costs associated with our re-branding initiative; and
a $0.8 million decrease in restructuring costs associated with the realignment of our operational structure.


31


Liquidity and Capital Resources
We project anticipated cash requirements for our operating, investing, and financing needs as well as cash flows generated from operating activities available to meet these needs. Our operating needs can include, among other items, commitments for operating leases, payroll payments, insurance claims payments, interest payments, legal settlements, and pension funding obligations. Our investing and financing spending can include payments for acquired businesses, capital expenditures, commitments for capital leases, share repurchases, dividends, and payments on our outstanding indebtedness.
We believe that our operating cash flows, cash and cash equivalents, borrowing capacity under our line of credit, and access to capital markets are sufficient to fund our operating, investing, and financing requirements for the next twelve months. However, there can be no assurance that our business will generate sufficient cash flows from operations, that anticipated net sales growth and operating improvements will be realized, that future borrowings will be available under our revolving credit facility, or that we will be able to access the capital markets in amounts sufficient to enable us to service our indebtedness or to fund our other liquidity needs.
On a continuing basis, we consider various transactions to increase shareholder value and enhance our business results, including acquisitions, divestitures, dividend payments, and share repurchases. These transactions may result in future cash proceeds or payments to shareholders.
On November 30, 2010, we entered into a five-year syndicated credit agreement pursuant to which we obtained an unsecured revolving credit facility (the “Facility”). This five-year syndicated credit agreement, as amended from time to time, is referred to as the “Credit Agreement.” The aggregate amount of the Facility under the Credit Agreement is $800.0 million, and the maturity date of the Facility is December 11, 2018. At our option, we may increase the size of the Facility to $1.0 billion at any time prior to the expiration date (subject to receipt of commitments for the increased amount from existing and new lenders).
At April 30, 2015, the total outstanding amounts under the Facility in the form of cash borrowings and standby letters of credit were $307.0 million and $116.1 million, respectively. At April 30, 2015, we had up to $376.9 million borrowing capacity under the Facility. Our ability to draw down available capacity under the Facility is subject to, and is limited by, compliance with certain financial covenants, including covenants relating to a fixed charge coverage ratio, a leverage ratio, and consolidated net worth. In addition, other covenants under the Facility include limitations on liens, dispositions, fundamental changes, investments, and certain transactions and payments. As of April 30, 2015, we were in compliance with these covenants and expect to be in compliance in the foreseeable future.
In 2015, we expect that cash tax savings related to coverage provided by IFM Assurance Company will range between $15.0 million and $20.0 million.
Share Repurchases
On September 5, 2012, our Board of Directors approved a share repurchase program authorizing up to $50.0 million in share repurchases. Under this repurchase program, we may purchase our common shares from time to time in open market purchases or privately negotiated transactions and may make all or part of the purchases pursuant to Rule 10b5-1 plans. The repurchase program may be suspended or discontinued at any time without notice. During 2015, we entered into transactions to purchase 0.3 million shares of our common stock at an average price of $31.92 per share for a total of $10.0 million, of which $2.1 million were settled subsequent to the three months ended April 30, 2015. After these purchases, we had $20.0 million remaining under our share repurchase program. Any repurchased shares are retired and returned to an authorized but unissued status.
Cash Flows
In addition to revenues and operating profit, our management views operating cash flows as a good indicator of financial performance, as strong operating cash flows provide opportunities for growth both organically and through acquisitions. Operating cash flows primarily depend on: revenue levels; the quality and timing of collections of accounts receivable (including receivables from U.S. Government contracts, which generally have longer collection periods); the timing of payments to suppliers and other vendors; the timing and amount of income tax payments; and the timing and amount of payments on insurance claims. The table below summarizes our cash and cash equivalents activity:

32


 
Six Months Ended April 30,
(in millions)
2015
 
2014
Net cash provided by operating activities
$
39.0

 
$
37.7

Net cash used in investing activities
(13.9
)
 
(30.8
)
Net cash used in financing activities
(31.4
)
 
(1.8
)
Operating Activities
Net cash provided by operating activities increased by $1.3 million during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase was primarily related to the timing of client receivable collections, partially offset by a reduction in the second quarter of 2014 in certain restricted insurance deposits that are used to collateralize our insurance obligations.
Investing Activities
Net cash used in investing activities decreased by $16.9 million during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The decrease was primarily related to a period-over-period decrease in cash paid, net of cash acquired, for acquisitions and a period-over-period decrease in property, plant and equipment additions.
Financing Activities
Net cash used in financing activities increased by $29.6 million during the six months ended April 30, 2015, as compared to the six months ended April 30, 2014. The increase was primarily related to a $25.1 million decrease in net borrowings from our line of credit and a $7.9 million increase in cash used for common stock repurchases.

Contingencies

We are a party to a variety of actions, proceedings, and legal, administrative, and other inquiries arising in the normal course of business relating to labor and employment, contracts, personal injury, and other matters, some of which allege substantial monetary damages. Some of these actions may be brought as a class action on behalf of a purported class of employees. Litigation outcomes are difficult to predict and are often resolved over long periods of time. Estimating probable losses requires the analysis of multiple possible outcomes that often depends on judgments about potential actions by third parties.

At April 30, 2015, the total amount accrued for all probable litigation losses where a reasonable estimate of the loss could be made was $3.5 million. This $3.5 million includes the accrual of $2.3 million in connection with a settlement relating to a case alleging certain wage and hour violations.
We do not accrue for contingent losses that, in our judgment, are considered to be reasonably possible but not probable. Estimating reasonably possible losses also requires the analysis of multiple possible outcomes that often depends on judgments about potential actions by third parties. Our management currently estimates that the range of loss for all reasonably possible losses for which an estimate can be made is between zero and $8.1 million. Factors underlying this estimated range of loss may change from time to time, and actual results may vary significantly from this estimate.
In some cases, although a loss is probable or reasonably possible, we cannot reasonably estimate the maximum potential losses for probable matters or the range of losses for reasonably possible matters. Therefore, our accrual for probable losses and our estimated range of loss for reasonably possible losses do not represent our maximum possible exposure.
For additional information about our contingencies, see Note 9, “Commitments and Contingencies,” in the Financial Statements.
Critical Accounting Policies and Estimates
Our accompanying Financial Statements are prepared in accordance with U.S. generally accepted accounting principles, which require us to make estimates in the application of our accounting policies based on the best assumptions, judgments, and opinions of management. There have been no significant changes to our critical

33


accounting policies and estimates. For a description of our critical accounting policies, see Item 7., “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our Annual Report.
Recent Accounting Pronouncements
In April 2015, the Financial Accounting Standards Board issued Accounting Standards Update No. 2015-03 (“ASU 2015-03”), Interest—Imputation of Interest (Subtopic 835-30): Simplifying the Presentation of Debt Issuance Costs. ASU 2015-03 requires that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability, consistent with the presentation of debt discounts. ASU 2015-03 is effective for us in the fiscal year ending October 31, 2017, and for interim periods within the year. We do not expect the adoption of these new presentation requirements to have a material impact on our consolidated financial statements.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.
There are no material changes related to market risk from the disclosures in our Annual Report on Form 10-K for the year ended October 31, 2014.
ITEM 4. CONTROLS AND PROCEDURES.
a. Disclosure Controls and Procedures.
As of the end of the period covered by this report, our Principal Executive Officer and Principal Financial Officer evaluated our disclosure controls and procedures, as such term is defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act. Based upon that evaluation, our Principal Executive Officer and Principal Financial Officer concluded that as of the end of the period covered by this report, our disclosure controls and procedures were effective to ensure that information required to be disclosed by us in reports we file or submit under the Exchange Act is (1) recorded, processed, summarized, and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission, and (2) accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial Officer, to allow timely decisions regarding required disclosure.
b. Changes in Internal Control Over Financial Reporting.
There were no changes in our internal control over financial reporting during the second quarter of 2015 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

34


PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS.
A discussion of material developments in our litigation matters occurring in the period covered by this report is found in Note 9, “Commitments and Contingencies,”  to the Financial Statements in this Form 10-Q.
ITEM 1A. RISK FACTORS.
There have been no material changes to the risk factors identified in our Annual Report on Form 10-K for the year ended October 31, 2014, except that the following risk factor has been removed:
We incur accounting and other control costs that reduce profitability.
As a publicly traded corporation, we incur certain costs to comply with regulatory requirements. If regulatory requirements were to become more stringent or if accounting or other controls thought to be effective later fail, we may be forced to make additional expenditures, the amounts of which could be material. Most of our competitors are privately owned, so our accounting and control costs can be a competitive disadvantage.
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.
On September 5, 2012, our Board of Directors approved a share repurchase program authorizing up to $50.0 million in share repurchases. Under this repurchase program, we may purchase our common shares from time to time in open market purchases or privately negotiated transactions and may make all or part of the purchases pursuant to Rule 10b5-1 plans. Any repurchased shares are retired and returned to an authorized but unissued status. The repurchase program may be suspended or discontinued at any time without notice. The following table provides information with respect to purchases of common shares under the program authorized by our Board of Directors during the quarter ended April 30, 2015:
(in millions, except per share data)

Total Number of Shares Purchased
 

Average Price Paid per Share
 

Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs
 

Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs
Period
 
 
 
 
 
 
 
2/1/2015 - 2/28/2015

 
$

 

 
$
30.0

3/1/2015 - 3/31/2015

 
$