CSV-2012.12.31-10K
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________________ 
FORM 10-K
ý
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934






 
For the fiscal year ended, December 31, 2012
 
or
¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934






 
For the transition period from ______________ to _____________                
Commission file number: 1-11961
________________________________________________ 
CARRIAGE SERVICES, INC.
(Exact name of registrant as specified in its charter)
Delaware
 
76-0423828
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
3040 Post Oak Blvd., Suite 300, Houston, Texas
 
77056
(Address of principal executive offices)
 
(Zip Code)
Registrant’s telephone number, including area code: (713) 332-8400
Securities registered pursuant to Section 12(b) of the Act:
(Title of each class)
 
(Name of each exchange on which registered)
Common Stock, $.01 Par Value
 
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act:
None
_______________________________________________ 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act of 1933.     Yes  ¨    No  ý
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934.    Yes  ¨    No  ý
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  ý    No  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  ý    No  ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.    ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerator filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer
 
¨
 
Accelerated filer
 
ý
 
 
 
 
Non-Accelerated filer
 
¨  (Do not check if a smaller reporting company)
 
Smaller Reporting Company
 
¨
Indicate by check mark whether the registrant is a shell company as defined in Rule 12b-2 of the Securities Exchange Act of 1934.     Yes  ¨    No  ý
The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant as of June 30, 2012 was approximately $130.5 million based on the closing price of $8.32 per share on the New York Stock Exchange.
The number of shares of the registrant’s Common Stock, $.01 par value per share, outstanding as of March 13, 2013 was 18,109,986.
DOCUMENTS INCORPORATED BY REFERENCE
______________________________________ 
Portions of the registrant's definitive proxy statement for its 2013 annual meeting of stockholders, which will be filed with the Securities and Exchange Commission within 120 days of December 31, 2012, are incorporated in Part III of this Annual Report on Form 10-K.

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CAUTIONARY NOTE
Certain statements and information in this Annual Report on Form 10-K (this “Form 10-K”) may constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. The words “believe,” “expect,” “anticipate,” “plan,” “intend,” “foresee,” “should,” “would,” “could” or other similar expressions are intended to identify forward-looking statements, which are generally not historical in nature. These forward-looking statements are based on our current expectations and beliefs concerning future developments and their potential effect on us. While management believes that these forward-looking statements are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. All comments concerning our expectations for future revenues and operating results are based on our forecasts for our existing operations and do not include the potential impact of any future acquisitions. Our forward-looking statements involve significant risks and uncertainties (some of which are beyond our control) and assumptions that could cause actual results to differ materially from our historical experience and our present expectations or projections. Known material factors that could cause our actual results to differ from those in the forward-looking statements are those described in Part I, “Item 1A. Risk Factors.”
Investors are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date hereof. We undertake no obligation to publicly update or revise any forward-looking statements after the date they are made, whether as a result of new information, future events or otherwise.
PART I
ITEM 1.
BUSINESS.
GENERAL
Carriage Services, Inc. (“Carriage,” the “Company,” “we,” “us,” or “our”) was incorporated in the State of Delaware in December of 1993 and is a leading provider of death care services and merchandise in the United States. We operate in two business segments: funeral home operations, which currently account for approximately 75% of our total revenue, and cemetery operations, which currently account for approximately 25% of our total revenue. As of December 31, 2012, we operated 167 funeral homes in 26 states and 33 cemeteries in 12 states. We mainly serve suburban and rural markets, where we primarily compete with smaller, independent operators and believe we are a market leader (first or second) in most of our markets. We provide funeral and cemetery services and products on both an “at-need” (time of death) and “preneed” (planned prior to death) basis.
Our operations are reported in two business segments:
Funeral Home Operations. Funeral homes are principally service businesses that provide funeral services (traditional burial and cremation) and sell related merchandise, such as caskets and urns. Given the high fixed cost structure associated with funeral home operations, we believe the following key factors affect our profitability:
demographic trends in terms of population growth and average age, which impact death rates and number of deaths;
our ability to establish and maintain market share positions supported by strong local heritage and relationships;
our ability to effectively respond to increasing cremation trends by packaging complimentary services and merchandise;
our ability to control salary, merchandise and other controllable costs; and
our ability to exercise pricing leverage related to our at-need business to increase average revenues per contract.
Cemetery Operations. Cemeteries are primarily a sales business providing interment rights (grave sites and mausoleums) and related merchandise, such as markers and memorials. Our cemetery operating results are impacted by the size and success of our sales organization, as approximately 47% of our cemetery revenues during the year ended December 31, 2012 were generated from preneed sales of interment rights and related merchandise and services. We believe that changes in the economy and consumer confidence may impact the amount of preneed cemetery revenues. Cemetery revenues generated from at-need service and merchandise sales generally are subject to many of the same key profitability factors as our funeral home business. Approximately 19% of our cemetery revenues during the year ended December 31, 2012 were attributable to investment earnings on trust funds and finance charges on installment contracts. Changes in the capital markets and interest rates affect this component of our cemetery revenues, along with changes that we make in the investment securities within the trust funds.

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RECENT DEVELOPMENTS
Credit Facility. On August 30, 2012, we replaced our previous credit facility with a new $235 million secured bank credit facility (the “Credit Facility”), comprised of a $105 million revolving credit facility and a $130 million term loan. The new Credit Facility also contains an accordion provision to borrow up to an additional $40 million in our revolving credit facility.  The Credit Facility allowed us to redeem our existing 77/8% senior notes due in 2015 (the "Senior Notes"), paid other transaction related fees and expenses and provided for future corporate needs, including future acquisitions at substantially reduced interest costs.  The call redemption was completed on September 28, 2012 and in connection with this redemption, we incurred a premium payment to the former debtholders in the amount of $1.7 million and recorded a pre-tax charge in the amount of $1.3 million to write off the related unamortized loan costs. The Credit Facility is set to mature on September 30, 2017 and is collateralized by all personal property and funeral home real property in certain states. We have the option to pay interest under the Credit Facility at either the prime rate or LIBOR rate plus a margin. As of December 31, 2012, $44.7 million was drawn under the revolving credit facility and $127.5 million drawn under the term loan.  The weighted average interest rate on the Credit Facility at December 31, 2012 was 3.73%.
Acquisitions. We completed seven acquisitions during 2012 and are positioned to acquire more funeral and cemetery businesses in the future. The aggregate consideration paid for these businesses was $42.7 million and the assumption of $1.0 million of liabilities. For all acquisitions, we acquired substantially all the assets and assumed certain operating liabilities including obligations associated with existing preneed contracts.
Operations. We started a wholly-owned investment registered advisory firm (CSV RIA) to provide investment management and advisory services. At December 31, 2012, CSV RIA provided these services to one institution, which has custody of 68% of our trust assets, for a fee based on the market value of trust assets.
Incentive Compensation. During 2012, we granted 1,705,000 performance awards with an aggregate fair value of approximately $1.5 million that allows grantees the right to purchase our stock at a weighted average price of $9.07 per share if our common stock achieves a value of $21.50 on any three trading days within a 30 day period prior to September of 2017. We began a five year incentive plan, called “Good to Great,” which reward business managers, known as “Managing Partners,” with a bonus at the end of five years, equal to a ratio of 4 to 6 times their average annual bonus, if they are able to achieve an annual compound growth rate of 2% over a five year period. We believe both of these corporate incentive programs align our executives, officers and Managing Partners interests with our shareholders.
Capital. Our Board of Directors (“our Board”) approved the four quarterly dividends of $0.025 per share. In May 2012, our Board approved an increase to the stock repurchase program to purchase an additional $3 million of our common stock. During 2012, 686,208 shares of common stock were repurchased at an aggregate cost of $4.5 million. A total of 812,800 shares have been purchased under this plan at a total cost of $5.3 million.
DEATH CARE INDUSTRY
Death care companies provide products and services to families in three principal areas: (i) ceremony and tribute, generally in the form of a funeral or memorial service; (ii) disposition of remains, either through burial or cremation; and (iii) memorialization, generally through monuments, markers or inscriptions. The death care industry in the United States is characterized by the following fundamental attributes (the statistics included in this Form 10-K are based on public reports from the Cremation Association of North America and the U.S. Census Bureau).
Deaths and Death Rates
Death rates and the number of deaths in the United States have been relatively stable on a long-term historical basis. The number of deaths in the United States increased at an annual rate of approximately 1% for the period from 1980 to 2000. Beginning in 2001, the number of deaths has trended lower very slightly as the general population is living longer and because of low birth rates in the period from the early 1930’s to the mid 1940’s during the depression and World War II. The number of deaths remained flat in 2011 compared to 2010. The recent trend is projected to reverse in coming years due to the aging of the “baby boomer” generation. Based on data from the National Population Projections released in 2008 by the U.S. Census Bureau, the percentage of people age 65 and over is expected to increase from 12.8% in 2011 to 20.3% in 2030.

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Cremation
In recent years, there has been a steady, gradual increase in the number of families in the United States that have chosen cremation as an alternative to traditional methods of burial. According to Cremation Association of North America, cremations represented approximately 42.3% of the U.S. burial market in 2011 and are predicted to increase to 49.7% by 2016. The annual growth rate of cremation over the last five years was 1.3% each year. Cremation rates can vary significantly based upon geographic, religious and cultural traditions. Direct cremation has been offered as a less costly alternative to a traditional funeral service. However, cremation is being increasingly accepted as part of a package of funeral services that includes memorials, merchandise and options for the interment of cremated remains. Cremations result in lower absolute revenue dollars, but higher gross margins. Cemeteries are more affected by the increasing cremation trend than funeral homes.
Highly Fragmented Ownership
There are approximately 20,000 funeral homes and 10,500 cemeteries in the United States and the domestic death care industry generates approximately $15 billion of revenue annually. The largest public operators, in terms of revenue, of both funeral homes and cemeteries in the United States are Service Corporation International (“SCI”), Stewart Enterprises, Inc. (“Stewart”), StoneMor Partners L.P. (“StoneMor”) and Carriage. We believe these four companies collectively represent approximately 20% of death care revenues in the United States. Independent businesses along with a few privately owned consolidators represent the remaining amount of industry revenue, accounting for an estimated 80% share. All of our acquisitions in both 2011 and 2012 were independent businesses.
Heritage and Tradition
Death care businesses have traditionally been family-owned businesses that have built a local heritage and tradition through successive generations, providing a foundation for ongoing business opportunities from established client family relationships and related referrals. Given the sensitive nature of our business, we believe that relationships fostered at the local level build trust in the community and are a key driver of market share. While new entrants may enter any given market, the time and resources required to develop local heritage and tradition serve as important barriers to entry.
BUSINESS STRATEGY
Our business strategy is based on strong, local leadership and entrepreneurial principles that we believe drive market share, revenue growth, and profitability in our local markets. The business strategy is executed through our Standards Operating Model, a decentralized and entrepreneurial operating model for our funeral home and our cemetery businesses. To date, our Standards Operating Model has driven significant changes in our organization, leadership and operating practices. We use the Standards Operating Model to measure the sustainable revenue growth and earning power of our portfolio of death care businesses. The Standards Operating Model emphasizes growing market share and improving long-term profitability by employing leadership and entrepreneurial principles that fit the nature of our local, personal service, high value business. Leadership qualities are evaluated using the 4E leadership characteristics – Energy, Energize Others, Edge and Execution. This model requires our local and corporate leaders to focus on the drivers of success that create long-term profitability and value for our stockholders. Our Standards Operating Model emphasizes:
decentralized management of our local businesses;
financial and operational standards based upon key drivers of success of our best businesses;
variable compensation that rewards our managers as if they were owners;
finding, developing and retaining the best people in our industry; and
information technology designed to support local businesses and corporate management decisions, measure performance of our businesses against our financial and operational standards, and ensure adherence to established internal control procedures.
Our business objectives include:
growing market share, creating new heritage, producing consistent, modest revenue growth and sustaining increased earnings and cash flow;
continuing to improve our operating and financial performance by executing our Standards Operating Model;
upgrading the leadership in our businesses, as necessary; and searching for well-qualified personnel that we feel will lead and excel within our Standards Operating Model; and

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executing our Strategic Acquisition Model, a disciplined program that will guide our acquisition strategies, to increase the sustainable earning power profile of our portfolio.
Key elements of our overall business strategy include the following:
Implement Operating Initiatives. Our business strategy executed through our Standards Operating Model, is a decentralized and entrepreneurial operating model for our funeral homes and our cemetery businesses. This model is based on operating standards designed to grow market share and increase profitability, developed from our best operations, along with an incentive compensation plan to reward Managing Partners and their staff for successfully meeting or exceeding the standards. Our Managing Partners participate in a variable bonus plan in which they earn a percentage of their business' earnings based upon the actual standards achieved. The operating model and standards, which we refer to as “Being the Best,” focus on what we believe are the key drivers of a successful operation, organized around three primary areas - market share, people and operating financial metrics. The model and standards are the measures by which we judge the success of each business. In 2012, We began a five year incentive plan, called “Good to Great,” which reward business managers, known as “Managing Partners,” with a bonus at the end of five years, equal to a ratio of 4 to 6 times their average annual bonus, if they are able to achieve an annual compound growth rate of 2% over a five year period. To date, the Standards Operating Model has driven significant changes in our organization, leadership and operating practices. Most importantly, the Standards Operating Model has allowed us to measure the sustainable revenue growth and earning power of our portfolio businesses. The Standards Operating Model led to the development of our Strategic Acquisition Model during 2006, which guides our acquisition and disposition strategies. Both models, when executed effectively, should drive long term, sustainable increases in market share, revenue, earnings and free cash flow. The standards are not designed to produce maximum short term earnings because we do not believe such performance is sustainable without ultimately stressing the business, which often leads to declining market share, revenues and earnings.
Enhancement of Funeral Services. A significant trend in the death care industry is an increasing preference of our client families for cremation. The percentage of funeral services performed by our funeral homes for which cremation was chosen as the manner in which to dispose of remains was 42.9% for the year ended December 31, 2010, 45.0% for the year ended December 31, 2011 and 46.0% for the year ended December 31, 2012. For the year ended December 31, 2012, 64.8% of our total cremation services were direct cremations (where no memorial service or visitation is involved, although merchandise may be sold) and 35.2% included services, as compared to 62.6% and 37.4%, respectively, for the year ended December 31, 2011. One of our training initiatives throughout the Company focuses on increasing the percentage of our cremation customers that choose services. All of our funeral homes offer cremation products and services. While the average revenue for a cremation service is generally lower than that of an average traditional, full-service funeral, we have found that these revenues can be substantially enhanced by our emphasis on offering services and merchandise.
Preneed Funeral Sales Program. We operate under a local, decentralized preneed sales strategy whereby each business location customizes its preneed program to its local needs. The performance of preneed funeral contracts is usually secured by placing the funds collected in trust for the benefit of the customer or by the purchase of a life insurance policy, the proceeds of which will pay for such services at the time of need. Insurance-funded contracts allow us to earn commission income to improve our near-term cash flow and offset a significant amount of the up-front costs associated with preneed sales. Trust funded contracts typically provide cash that is invested in various securities with the expectation that returns will exceed the growth factor in the insurance contracts. The cash flow and earnings from insurance contracts are more stable, but are generally lower than traditional trust fund investments. In markets that depend on preneed sales for market share, we supplement the arrangements written by funeral directors with sales sourced by sales counselors and third party sellers.
Preneed Cemetery Sales Program. A significant portion of our historical cemetery revenues are represented by sales of cemetery property sold by our sales professionals on a preneed basis and finance charges earned on preneed installment contracts. General consumer confidence and discretionary income have a significant impact on our preneed sales success rate. In 2012, preneed cemetery sales increased 5.4% compared to 2011.
Renewed Corporate Development Efforts. We believe that our improved capital structure positions us to pursue a strategy of disciplined growth, affording us the flexibility to redeploy our cash and cash flow toward selective acquisitions that meet our criteria. We expect to continue to improve our earning power as we invest in businesses that will contribute incremental revenues, earnings and cash flow. Our Strategic Acquisition Model is a primary driver of our acquisition strategy. We use strategic ranking criteria to assess acquisition candidates in order to optimize the sustainable earning power of our death care portfolio.
Ideal acquisition candidates include businesses that are demonstrated market leaders, are larger businesses located in growing markets with high barriers to entry and have field-level operating margins consistent with our best performing businesses. We believe there are large enough markets for us to increase our presence in existing markets by acquisition or to enter a new market with a substantial acquisition while leveraging our strong local franchise brands and entrepreneurial

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leadership. We also use our Standards Operating Model to evaluate acquisition candidates to ensure they can be readily integrated into our portfolio.
OUR STRENGTHS
Market Leader in our Suburban and Rural Markets. Our operations are located in principally suburban and rural markets, where we primarily compete with smaller, independent operators. Most of our suburban markets have populations of 100,000 or more. In over 70% of our funeral home markets, we believe that we are either first or second in local market share.
Partnership Culture. Our funeral homes and cemeteries are managed by Managing Partners, individuals with extensive death care experience, often within their local markets. Our Managing Partners have responsibility for day-to-day operations, but are required to follow operating and financial standards that are custom designed for each of four groupings using size of business and cremation rate as specific grouping criteria. This strategy allows each local business to maintain its unique identity within its local market and to capitalize on its reputation and heritage while our senior management maintains supervisory controls and provides support services from our corporate headquarters. We believe our culture is very attractive to owners of premier independent businesses that fit our profile of suitable acquisition candidates.
Flexible Capital Structure. We have no near-term debt maturity issues. We believe that our capital structure provides us with financial flexibility by allowing us to invest our cash flow in growth initiatives, such as business acquisitions and cemetery inventory projects. Currently, we have four primary components in our capital structure:
A $130 million term loan, which has a 2017 maturity, of which $127.5 million was outstanding at December 31, 2012;
a $105 million revolving credit facility, which has a 2017 maturity, of which $44.7 million was outstanding at December 31, 2012;
the $89.8 million convertible junior subordinated 7% debenture with a 2029 maturity; and
our common stock.
For additional information, please see Part II, Item 7, Liquidity and Capital Resources.
Stable Cash Flow. We have demonstrated the ability to generate strong and stable cash flow. Free cash flow from continuing operations for 2012 (cash flow from operations less maintenance capital expenditures of $5.0 million) totaled $20.6 million, for which the primary use was acquisitions. Going forward, we intend to use our cash flow to acquire funeral home and cemetery businesses and to fund internal growth projects, such as cemetery inventory development. Our growth strategy is the primary way we expect to increase stockholder value. While we reassess our capital allocation strategy annually, we currently believe that our financial goals will best be achieved by continuing to improve the operating and financial performance of our existing portfolio of businesses while selectively investing our net cash flow in growth opportunities that generate a return on invested capital in excess of our weighted average cost of capital.
Strong Field-Level Gross Profit Margins. We believe that our field-level gross profit margins are among the highest reported by the public companies in the death care industry and that this performance is a testament to the success of our business strategies. As a percentage of revenues, the total field-level gross profit margin was 30.3% for the year 2012. These strong margins and the ability to control costs are important advantages in a business such as ours that is characterized by a high fixed-cost structure. We will continue to seek ways to improve our financial performance, and we believe that our Standards Operating Model will continue to yield long-term improvement in our financial results.
Effective Management of Funeral Preneed Sales. We believe our local, decentralized strategy allows us to adapt our preneed sales selectively to best address the competitive situation in our particular markets. In highly competitive markets, we execute a more aggressive preneed sales program. In less competitive markets where we have a strong market position, we deploy a more passive preneed sales program. In certain of our markets, we do not deploy a formal preneed program. This approach allows us to target the investment in preneed sales to markets where we have the opportunity to reinforce our market share. Since approximately 80% of our funeral revenues are generated from at-need sales, we retain significant pricing leverage in our funeral business without having to rely on preneed sales.
Integrated Information Systems. We have implemented information systems to support local business decisions and to monitor performance of our businesses compared to financial and performance standards. All of our funeral homes and cemeteries are connected to our corporate headquarters, which allows us to monitor and assess critical operating and financial data and analyze the performance of individual locations on a timely basis. Furthermore, our information system infrastructure provides senior management with a critical tool for monitoring and adhering to our established internal controls, which is critical given our decentralized model and the sensitive nature of our business operations.

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Proven Management Team. Our management team, headed by our founder, Chairman and Chief Executive Officer, Melvin C. Payne, and our Vice Chairman of our Board and Executive Vice President, L. William Heiligbrodt, is characterized by a dynamic culture that focuses on addressing changing market conditions and emerging trends in the funeral services industry. We believe our culture emphasizing the 4E’s leadership characteristics is critical and will provide an important advantage as the death care industry evolves. We are committed to continue operating an efficient corporate organization and strengthening our corporate and local business leadership. We believe that our Standards Operating Model will ensure this commitment at all levels of the organization. Our businesses are organized into three Regions, each headed by a Regional Partner. This promotes more cooperation and synergy between our funeral and cemetery operations and supports the goal of market-share and volume growth in our most significant markets.
OPERATIONS
We conduct our funeral and cemetery operations only in the United States. Our operations are reported in two segments: funeral operations and cemetery operations. Information for each of our segments is presented below and in our financial statements set forth herein.
Funeral Home Operations
At December 31, 2012, we operated 167 funeral homes in 26 states. Funeral home revenues currently account for approximately 75% of our total revenues. The funeral home operations are managed by a team of experienced death care industry professionals and selected region-level individuals with substantial management experience in our industry. See Part II, Item 8, Financial Statements and Supplementary Data, Note 21 for segment data related to funeral home operations.
Our funeral homes offer a complete range of services to meet a family’s death care needs, including consultation, the removal and preparation of remains, the sale of caskets and related funeral merchandise, the use of funeral home facilities for visitation and services, and transportation services. Most of our funeral homes have a non-denominational chapel on the premises, which permits family visitation and services to take place at one location and thereby reduces transportation costs and inconvenience to the family.
Funeral homes are principally service businesses that provide burial and cremation services and sell related merchandise, such as caskets and urns. The sources and availability of caskets and urns are from a small number of national providers that have distribution centers near our businesses. We typically order and receive the merchandise within twenty four hours. Given the high fixed cost structure associated with funeral home operations, we believe the following are key factors affecting our profitability:
demographic trends in terms of population growth and average age, which impact death rates and number of deaths;
establishing and maintaining leading market share positions supported by strong local heritage and relationships;
effectively responding to increasing cremation trends by packaging complementary services and merchandise;
controlling salary and merchandise costs; and
increasing average revenues per contract.
Cemetery Operations
As of December 31, 2012, we operated 33 cemeteries in 12 states. The cemetery operations are managed by a team of experienced death care industry and sales professionals. Cemetery revenues currently account for approximately 25% of our total revenues. See Note 21 to the Consolidated Financial Statements for the year ended December 31, 2012 for segment data related to cemetery operations.
Our cemetery products and services include interment services, the rights to interment in cemetery sites (primarily grave sites, mausoleum crypts and niches) and related cemetery merchandise, such as memorials and vaults. Cemetery operations generate revenues through sales of interment rights and memorials, installation fees, fees for interment and cremation services, finance charges from installment sales contracts and investment income from preneed cemetery merchandise trusts and perpetual care trusts. The sources and availability of memorials and vaults are typically local manufacturers to our businesses.
Our cemetery operating results are impacted by the size and success of our sales organization, evidenced by the statistic that approximately 36% of our cemetery revenues was generated from preneed sales of interment rights during the year ended December 31, 2012. An additional 11% of our 2012 cemetery revenues was generated from deliveries of merchandise and

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services previously sold on preneed contracts. We believe that changes in the economy and consumer confidence impacts the success rate of preneed sales and is currently having an impact on our preneed sales success rate and the industry as a whole. Coming into a more stable economy, we have focused more on quality sales counselors rather than quantity. Cemetery revenues generated from at-need services and merchandise sales generally are subject to many of the same key profitability factors as in our funeral home business. Approximately 19% of our cemetery revenue was attributable to investment earnings on trust funds and finance charges on installment contracts during the year ended December 31, 2012. Changes in the capital markets and interest rates affect this component of our cemetery revenues.
Preneed Programs
As discussed in the preceding sections, we market funeral and cemetery services and products on a preneed basis. Preneed funeral or cemetery contracts enable families to establish, in advance, the type of service to be performed, the products to be used and the cost of such products and services. Preneed contracts permit families to eliminate issues of making death care plans at the time of need and allow input from other family members before the death occurs. We guarantee the price and performance of the preneed contracts to the customer.
Preneed funeral contracts are usually paid on an installment basis. The performance of preneed funeral contracts is usually secured by placing the funds collected in trust for the benefit of the customer or by the purchase of a life insurance policy, the proceeds of which will pay for such services at the time of need. Insurance policies, intended to fund preneed funeral contracts, cover the original contract price and generally include an element of growth (earnings) designed to offset future inflationary cost increases. Revenue from preneed funeral contracts, along with accumulated earnings, is not recognized until the time the funeral service is performed. The accumulated earnings from the trust investments and insurance policies are intended to offset the inflation in funeral prices. Additionally, we generally earn a commission from the insurance company from the sale of insurance-funded policies reflected as Preneed Insurance Commission. The commission income is recognized as revenue when the period of refund expires (generally one year), which helps us defray the costs we incur to originate the preneed contract (primarily commissions we pay to our sales counselors).
In addition to preneed funeral contracts, we also offer “preplanned” funeral arrangements whereby a client determines in advance substantially all of the details of a funeral service without any financial commitment or other obligation on the part of the client until the actual time of need. Preplanned funeral arrangements permit a family to avoid issues of making death care plans at the time of need and enable a funeral home to establish relationships with a client that may eventually lead to an at-need sale.
Preneed sales of cemetery interment rights are usually financed through interest-bearing installment sales contracts, generally with terms of up to five years with such earnings reflected as Preneed Cemetery Finance Charges. In substantially all cases, we receive an initial down payment at the time the contract is signed. Occasionally, we have offered zero percent interest financing to promote sales for limited-time offers. Preneed sales of cemetery interment rights are recorded as revenue when 10% of the contract amount related to the interment right has been collected. Merchandise and services may similarly be sold on an installment basis, but revenue is recorded when delivery has occurred. Allowances for bad debts and customer cancellations are recorded at the date that the contract is executed and periodically evaluated thereafter based upon historical experience.
We sold 7,197 and 6,979 preneed funeral contracts during the years ended December 31, 2011 and 2012, respectively. At December 31, 2012, we had a backlog of 81,585 preneed funeral contracts to be delivered in the future. Approximately 20% of the funeral revenues recognized during the years ended December 31, 2011 and 2012, originated through preneed contracts. Cemetery revenues that originated from preneed contracts represented approximately 50% and 47% of our net cemetery revenues for 2011 and 2012.
As of December 31, 2012, we employed a staff of 180 advance-planning and family service representatives for the sale of preneed products and services.
TRUST FUNDS AND INSURANCE CONTRACTS
We have established a variety of trusts in connection with funeral home and cemetery operations as required under applicable state law. Such trusts include (i) preneed funeral trusts; (ii) preneed cemetery merchandise and service trusts; and (iii) cemetery perpetual care trusts. These trusts are typically administered by independent financial institutions selected by the Company. Investment management and advisory services are provided either by our wholly-owned investment registered advisory firm, CSV RIA, or by independent financial advisors. At December 31, 2012, CSV RIA provided these services to one institution, which has custody of 68% of our trust assets, for a fee based on the market value of trust assets.

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Preneed funeral sales generally require deposits to a trust or purchase of a third-party insurance product. Trust fund income earned and the receipt and recognition of any insurance benefits are deferred until the service is performed. Trust fund holdings and deferred revenue are reflected currently on our balance sheet, while the insurance contracts are not on our balance sheet. In most states, we are not permitted to withdraw principal or investment income from such trusts until the funeral service is performed. Some states, however, allow for the retention of a percentage (generally 10%) of the receipts to offset any administrative and selling expenses. The aggregate balance of our preneed funeral contracts held in trust, insurance contracts and receivables from preneed trusts was approximately $342.4 million as of December 31, 2012.
We are generally required under applicable state laws to deposit a specified amount (which varies from state to state, generally 50% to 100% of selling price) into a merchandise and service trust fund for preneed cemetery merchandise and services sales. The related trust fund income earned is recognized when the related merchandise and services are delivered. We are generally permitted to withdraw the trust principal and accrued income when the merchandise is actually purchased and delivered, when the service is provided or when the contract is canceled. However, certain states allow the withdrawal of income prior to delivery when the regulations identify excess earnings in the trusts. We were able to withdraw $10.1 million in trust income prior to delivery in those states in 2011 and $1.4 million in 2012. Cemetery merchandise and service trust fund balances, in the market value aggregate, and receivables from preneed cemetery trusts totaled approximately $74.7 million as of December 31, 2012.
In most states, regulations require a portion (generally 10%) of the sale amount of cemetery property and memorials to be placed in a perpetual care trust. The income from these perpetual care trusts provides funds necessary to maintain cemetery property and memorials in perpetuity. This trust fund income is recognized, as earned, in cemetery revenues. While we are entitled to withdraw the income from perpetual care trusts to provide for maintenance of cemetery property and memorials, we are restricted from withdrawing any of the principal balances of the trust fund. Perpetual care trust balances totaled approximately $46.5 million at December 31, 2012.
For additional information with respect to our trusts, see Notes 6, 8, and 10 to the Consolidated Financial Statements for the year ended December 31, 2012.
SEASONALITY
Our business can be affected by seasonal fluctuations in the death rate. Generally, the number of deaths is higher during the winter months because the incidences of death from influenza and pneumonia are higher during this period than other periods of the year.
COMPETITION
The operating environment in the death care industry has been highly competitive. Publicly traded companies operating in the United States include SCI, Stewart, StoneMor and Carriage. In addition, a number of smaller private consolidators have been active in acquiring and operating funeral homes and cemeteries.
Our funeral home and cemetery operations face competition in the markets that they serve. Our primary competition in most of our markets is from local independent operators. We have observed new start-up competition in certain areas of the country, which in any one market may have impacted our profitability because of the high fixed cost nature of funeral homes. Market share for funeral homes and cemeteries is largely a function of reputation and heritage, although competitive pricing, professional service and attractive, well-maintained and conveniently located facilities are also important. Because of the importance of reputation and heritage, market share increases are usually gained over a long period of time. The sale of preneed funeral services and cemetery property has increasingly been used by many companies as a marketing tool to build market share.
There has been increasing competition from providers specializing in specific services, such as cremations, who offer minimal service and low-end pricing. We also face competition from companies that market products and related merchandise over the Internet and non-traditional casket stores in certain markets. These competitors have been successful in capturing a portion of the low-end market and product sales.

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REGULATION
General. Our operations are subject to regulations, supervision and licensing under numerous federal, state and local laws, ordinances and regulations, including extensive regulations concerning trust funds, preneed sales of funeral and cemetery products and services and various other aspects of our business. We believe that we comply in all material respects with the provisions of these laws, ordinances and regulations.
Federal Trade Commission. Our funeral home operations are comprehensively regulated by the Federal Trade Commission (“FTC”) under Section 5 of the Federal Trade Commission Act and a trade regulation rule for the funeral industry promulgated thereunder referred to as the “Funeral Rule.” The Funeral Rule defines certain acts or practices as unfair or deceptive and contains certain requirements to prevent these acts or practices. The preventive measures require a funeral provider to give consumers accurate, itemized price information and various other disclosures about funeral goods and services and prohibit a funeral provider from: (i) misrepresenting legal, crematory and cemetery requirements; (ii) embalming for a fee without permission; (iii) requiring the purchase of a casket for direct cremation; and (iv) requiring consumers to buy certain funeral goods or services as condition for furnishing other funeral goods or services.
Environmental. Our operations are also subject to stringent federal, regional, state and local laws and regulations relating to environmental protection, including legal requirements governing air emissions, waste management and disposal and wastewater discharges. For instance, the federal Clean Air Act and analogous state laws, which restrict the emission of pollutants from many sources, including crematories, may require us to apply for and obtain air emissions permits, install costly emissions control equipment, and conduct monitoring and reporting tasks. Also, in the course of our operations, we store and use chemicals and other regulated substances as well as generate wastes that may subject us to strict liability under the federal Resource Conservation and Recovery Act and comparable state laws, which govern the treatment, storage, and disposal of nonhazardous and hazardous wastes, and the federal Comprehensive Environmental Response, Compensation and Liability Act, a remedial statute that imposes cleanup obligations on generators, transporters, and arrangers of hazardous substances at sites where such substances have been released into the environment. In addition, the Federal Water Pollution Control Act, also known as the federal Clean Water Act, and analogous state laws regulate discharges of pollutants to state and federal waters. Underground and aboveground storage tanks that store chemicals and fuels for vehicle maintenance or general operations are located at certain of our facilities and any spills or releases from those facilities may cause us to incur remedial liabilities under the Clean Water Act or analogous state laws. Failure to comply with environmental laws and regulations could result in the assessment of substantial administrative, civil, and criminal penalties, the imposition of investigatory and remedial obligations, and the issuance of injunctions restricting or prohibiting our activities. Moreover, accidental releases or spills may occur in the course of our operations, and we cannot assure you that we will not incur significant costs and liabilities as a result of such releases or spills, including any third party claims for damages to property, natural resources or persons. Also, it is possible that implementation of stricter environmental laws and regulations or more stringent enforcement of existing environmental requirements could result in additional, currently unidentifiable costs or liabilities to us, such as requirements to purchase pollution control equipment or implement operational changes or improvements. While we believe we are in substantial compliance with existing environmental laws and regulations, we cannot assure you that we will not incur substantial costs in the future.
Worker Health and Safety. We are subject to the requirements of the federal Occupational Safety and Health Act, as amended (“OSHA”), and comparable state statutes whose purpose is to protect the health and safety of workers. In addition, the OSHA hazard communication standard, the Emergency Planning and Community Right to Know Act and implementing regulations and similar state statutes and regulations require that we organize and/or disclose information about hazardous materials used or produced in our operations and that this information be provided to employees, state and local governmental authorities and citizens. We believe that we are in substantial compliance with all applicable laws and regulations relating to worker health and safety.
EMPLOYEES
As of December 31, 2012, we and our subsidiaries employed 2,080 employees, of whom 963 were full-time and 1,117 part-time. All of our funeral directors and embalmers possess licenses required by applicable regulatory agencies. We believe that we maintain a good relationship with our employees. None of our employees are represented by unions.
AVAILABLE INFORMATION
We file annual, quarterly and other reports, and any amendments to those reports, and information with the United States Securities and Exchange Commission (“SEC”). You may read and copy any materials we file with the SEC at the SEC’s Public Reference Room at 100 F Street, NE, Washington, DC 20549. You may obtain additional information about the Public Reference Room by calling the SEC at 1-800-SEC-0330. In addition, the SEC maintains an internet site http://www.sec.gov

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that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC, including us.
Our website address is www.carriageservices.com. Available on this website under “Investor Relations-Investor Relations Menu – SEC Filings,” free of charge, are Carriage’s annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, insider reports on Forms 3, 4 and 5 filed on behalf of directors and officers and amendments to those reports as soon as reasonably practicable after such materials are electronically filed with or furnished to the SEC.
Also posted on our website, and available in print upon request, are charters for our Audit Committee, Compensation Committee, Corporate Governance Committee, Executive Committee and Investment Committee. Copies of the Code of Business Conduct and Ethics and the Corporate Governance Guidelines are also posted on our website under the “Corporate Governance” section. Within the time period required by the SEC and the New York Stock Exchange, we will post on our website any modifications to the charters and any waivers applicable to senior officers as defined in the applicable charters, as required by the Sarbanes-Oxley Act of 2002.
ITEM 1A.
RISK FACTORS.
RISKS RELATED TO OUR BUSINESS
Our funeral and cemetery trust funds own investments in equity securities, fixed income securities, and mutual funds, which are affected by market conditions that are beyond our control.
In connection with our backlog of preneed funeral and preneed cemetery merchandise and service contracts, funeral and cemetery trust funds own investments in equity securities, fixed income securities and mutual funds. Our returns on these investments are affected by financial market conditions that are beyond our control.
The following table summarizes our investment returns (realized and unrealized), excluding certain fees, on our trust funds for the years ended December 31:
 
 
2010
 
2011
 
2012
Preneed funeral trust funds
16.0
%
 
(2.0
)%
 
14.3
%
Preneed cemetery trust funds
20.3
%
 
(2.7
)%
 
19.3
%
Perpetual care trust funds
20.6
%
 
(3.3
)%
 
20.1
%
Generally, earnings or gains and losses on our preneed funeral and cemetery trust investments are recognized, and we withdraw cash, when the underlying service is performed, merchandise is delivered, or upon contract cancellation. Our cemetery perpetual care trusts recognize earnings, and in certain states, capital gains and losses, and we withdraw cash when we incur qualifying cemetery maintenance costs. If the investments in our trust funds experience significant declines in 2013 or subsequent years, there could be insufficient funds in the trusts to cover the costs of delivering services and merchandise or maintaining cemeteries in the future. We may be required to cover any such shortfall with cash flows from operations, which could have a material adverse effect on our financial condition, results of operations, or cash flows. For more information related to our trust investments, see Part II, Item 8, Financial Statements and Supplementary Data, Notes 6 and 10.
If the fair market value of these trusts, plus any other amount due to us upon delivery of the associated contracts, were to decline below the estimated costs to deliver the underlying products and services, we would record a charge to earnings to record a liability for the expected losses on the delivery of the associated contracts. As of December 31, 2012, no such charge was required. For additional information, see Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, Critical Accounting Policies and Estimates.
Marketing and sales activities by existing and new competitors could cause us to lose market share and lead to lower revenues and margins.
We face competition in all of our markets. Most of our competitors are independently owned, and some are relatively recent market entrants. Certain of the recent entrants are individuals who were formerly employed by us or by our competitors and have relationships and name recognition within our markets. As a group, independent competitors tend to be aggressive in distinguishing themselves by their independent ownership, and they promote their independence through television, radio and print advertising, direct mailings and personal contact. Increasing pressures from new market entrants and continued advertising and marketing by competitors in local markets could cause us to lose market share and revenues. In addition, competitors may change the types or mix of products or services offered. These changes may attract customers, causing us to

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lose market share and revenue as well as to incur costs in response to competition to vary the types or mix of products or services offered by us. Also, increased use of the Internet by customers to research and/or purchase products and services could cause us to lose potential revenue.
Our ability to generate preneed sales depends on a number of factors, including sales incentives and local and general economic conditions.
Declines in preneed sales would reduce our backlog and revenue and could reduce our future market share. On the other hand, a significant increase in preneed sales can have a negative impact on cash flow as a result of commissions and other costs incurred initially without corresponding revenues.
As we have localized our preneed sales strategies, we are continuing to refine the mix of service and product offerings in both our funeral and cemetery segments, including changes in our sales commission and incentive structure. These changes could cause us to experience declines in preneed sales in the short-run. In addition, economic conditions at the local or national level could cause declines in preneed sales either as a result of less discretionary income or lower consumer confidence. Declines in preneed cemetery property sales reduces current revenue, and declines in other preneed sales would reduce our backlog and future revenue and could reduce future market share.
Increased preneed sales could have a negative impact on our cash flows.
Preneed sales of funeral and cemetery products and services generally have an initial negative impact on our cash flows, as we are required to deposit a portion of the sales proceeds into trusts or escrow accounts and often incur other expenses at the time of sale. Furthermore, many preneed purchases are paid for in installments over a period of several years, further reducing our cash flows at the time of sale.  Because preneed sales generally provide positive cash flows over the long term, we emphasize the sale of such contracts.  If our efforts to increase such sales are successful, however, our current cash flows could be adversely affected.
Price competition could also reduce our market share or cause us to reduce prices to retain or recapture market share, either of which could reduce revenues and margins.
We have historically experienced price competition primarily from independent funeral home and cemetery operators, and from monument dealers, casket retailers, low-cost funeral providers and other non-traditional providers of services or products. New market entrants tend to attempt to build market share by offering lower cost alternatives. In the past, this price competition has resulted in our losing market share in some markets. In other markets, we have had to reduce prices or offer discounts thereby reducing profit margins in order to retain or recapture market share. Increased price competition in the future could further reduce revenues, profits and our preneed backlog.
We may be required to replenish our funeral and cemetery trust funds in order to meet minimum funding requirements, which would have a negative effect on our earnings and cash flow.
In certain states, we have withdrawn allowable distributable earnings including gains prior to the maturity or cancellation of the related contract. Additionally, some states have laws that either require replenishment of investment losses under certain circumstances or impose various restrictions on withdrawals of future earnings when trust fund values drop below certain prescribed amounts. In the event of realized losses or market declines, we may be required to deposit portions or all of these amounts into the respective trusts in some future period.
Increasing death benefits related to preneed funeral contracts funded through life insurance contracts may not cover future increases in the cost of providing a price-guaranteed funeral service.
We sell price-guaranteed preneed funeral contracts through various programs providing for future funeral services at prices prevailing when the agreements are signed. For preneed funeral contracts funded through life insurance contracts, we receive in cash a general agency commission from the third-party insurance company. Additionally, there is an increasing death benefit associated with the contract that may vary over the contract life. There is no guarantee that the increasing death benefit will cover future increases in the cost of providing a price-guaranteed funeral service, and any such excess cost could be materially adverse to our future cash flows, revenues, and operating margins.
The financial condition of third-party insurance companies that fund our preneed funeral contracts may impact our future revenues.
Where permitted, customers may arrange their preneed funeral contract by purchasing a life insurance policy from third-party insurance companies. The customer/policy holder assigns the policy benefits to our funeral home to pay for the preneed

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funeral contract at the time of need. If the financial condition of the third-party insurance companies were to deteriorate materially because of market conditions or otherwise, there could be an adverse effect on our ability to collect all or part of the proceeds of the life insurance policy, including the annual increase in the death benefit, when we fulfill the preneed contract at the time of need. Failure to collect such proceeds could have a material adverse effect on our financial condition, results of operations, or cash flows.
Our ability to execute our growth strategy is highly dependent upon our ability to successfully identify suitable acquisition candidates and negotiate transactions on favorable terms.
There is no assurance that we will be able to continue to identify candidates that meet our criteria or that we will be able to reach terms with identified candidates for transactions that are acceptable to us, and even if we do, we may not be able to successfully complete the transaction or integrate the new business into our existing business. We intend to apply standards established under our Strategic Acquisition Model to evaluate acquisition candidates, and there is no assurance that we will continue to be successful in doing so or that we will find attractive candidates that satisfy these standards. Due in part to the presence of competitors who have been in certain markets longer than we have, such acquisitions or investments may be more difficult or expensive than we anticipate.
Increased or unanticipated costs, such as insurance or taxes, may have a negative impact on our earnings and cash flow.
We may experience material increases in certain costs, such as insurance or taxes, which result from recent federal legislation or state and local governments raising taxes in an effort to balance budgets. These costs are difficult to quantify in the future and may impair our ability to achieve earnings growth in excess of revenue growth. Our forecast assumes that we will be successful in increasing earnings at a rate that is greater than revenue growth. We can give no assurance that we will be successful in achieving such increases.
Improved performance in our funeral and cemetery segments is highly dependent upon successful execution of our Standards Operating Model.
We have implemented our Standards Operating Model to improve and better measure performance in our funeral and cemetery operations. We developed standards according to criteria, each with a different weighting, designed around market share, people, and operational and financial metrics. We also incentivize our location Managing Partners by giving them the opportunity to earn a fixed percentage of the field-level earnings before interest, taxes, depreciation and amortization based upon the number and weighting of the standards achieved. Our expectation is that, over time, the Standards Operating Model will result in improving field-level margins, market share, customer satisfaction and overall financial performance, but there is no assurance that these goals will be met. Failure to successfully implement our Standards Operating Model in our funeral and cemetery operations could have a material adverse effect on our financial condition, results of operations, or cash flows.
The success of our businesses is typically dependent upon one or a few key employees for success because of the localized and personal nature of our business.
Death care businesses have built local heritage and tradition through successive generations, providing a foundation for ongoing business opportunities from established client family relationships and related referrals. We believe these relationships build trust in the community and are a key driver to market share. Our businesses, which tend to serve small local markets, usually have one or a few key employees that drive our relationships. Our ability to attract and retain qualified Managing Partners, sales force and other personnel, is an important factor in achieving future success. We can give no assurance that we can retain these employees or that these relationships will drive market share. Our inability to maintain qualified and productive Managing Partners, and sales force could have a material adverse effect on our financial condition, results of operations and cash flows.
Earnings from and principal of trust funds could be reduced by changes in financial markets and the mix of securities owned.
Earnings and investment gains and losses on trust funds are affected by financial market conditions and the specific fixed-income and equity securities that we choose to maintain in the funds. We may not choose the optimal mix for any particular market condition. Declines in earnings from perpetual care trust funds would cause a decline in current revenues, while declines in earnings from other trust funds could cause a decline in future cash flows and revenues.
Covenant restrictions under our debt instruments may limit our flexibility in operating and growing our business.
The terms of our Credit Facility and the convertible junior subordinated debenture may limit our ability and the ability of our subsidiaries to, among other things: incur additional debt; pay dividends or make distributions or redeem or repurchase

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stock; make investments; grant liens; make capital expenditures; enter into transactions with affiliates; enter into sale-leaseback transactions; sell assets; and acquire the assets of, or merge or consolidate with, other companies.
Our Credit Facility also requires us to maintain certain financial ratios. Complying with these restrictive covenants and financial ratios, as well as those that may be contained in any future debt agreements, may limit our ability to finance our future operations or capital needs or to take advantage of other favorable business opportunities. Our ability to comply with these restrictive covenants and financial ratios will depend on our future performance, which may be affected by events beyond our control. Our failure to comply with any of these covenants or restrictions when they apply could result in a default under any future debt instrument, which could result in acceleration of the debt under that instrument and, in some cases, the acceleration of debt under other instruments that contain cross-default or cross-acceleration provisions. In the case of an event of default, or in the event of a cross-default or cross-acceleration, we may not have sufficient funds available to make the required payments under our debt instruments. If we are unable to repay amounts owed under the terms of our Credit Facility, the lenders thereunder may be entitled to sell certain of our funeral assets to satisfy our obligations under the agreement.
Continued economic, financial and stock market fluctuations could affect future potential earnings and cash flows and could result in future goodwill impairments.
In addition to an annual review, we assess the impairment of goodwill whenever events or changes in circumstances indicate that the carrying value may be greater than fair value. Factors that could trigger an interim impairment review include, but are not limited to, a significant decline in the market value of our stock or debt values, significant under-performance relative to historical or projected future operating results, and significant negative industry or economic trends. If these factors occur, we may have a triggering event, which could result in impairment to our goodwill. Based on the results of our annual goodwill impairment test we performed as of August 31, 2012, we concluded that there was no impairment of our goodwill. However, if current economic conditions weaken causing deterioration in our operating revenues, operating margins and cash flows, we may have a triggering event that could result in an impairment of our goodwill.
Health care reform could increase health care costs and may have a negative impact on earnings and cash flows.
In 2010, the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 became effective, together enacting comprehensive health care reform in the United States. The legislation is likely to increase our health care costs. Many provisions of the law that could impact our business will not become effective until 2014, or later, and require implementation through regulations that have not yet been promulgated. Accordingly, the costs and other effects of the legislation, which may include the cost of compliance and potentially increased costs of providing medical insurance for our employees, cannot be determined with certainty at this time. Some of the costs impacting our business are largely beyond our control. To the extent that we are unable to pass these cost increases on to our customers, they will have a negative impact on our earnings and cash flows.
Vesting and settlement of performance-based stock awards could dilute our stockholders' existing ownership interests, earnings per share and decrease cash flow.
In August 2012, when the price of our common stock was $7.76, the Compensation Committee of our Board granted performance-based stock awards (the “PBS Awards”) pursuant to the Carriage Services, Inc. Second Amended and Restated 2006 Long-Term Incentive Plan to certain of our employees and outside directors.  To the extent vested, each PBS Award represents the right to receive a specified number of shares of our common stock, subject to the grantee's payment, with respect to each share of common stock subject to such PBS Award, of an amount equal to the greater of (a) the then-current market price per share of our common stock on the date such PBS Award was granted plus $0.50 or (b) $9.00. Each PBS Award will become vested if the closing price of our common stock is greater than or equal to $21.50 on any three days, whether or not consecutive, within a period of 30 consecutive calendar days, subject to the applicable grantee's continuous employment or service relationship with us through such date (the “Price Vesting Date”).  However, if the Price Vesting Date occurs prior to the first anniversary of the grant date, then each PBS Award will not become vested until the first anniversary of such grant date, subject to the applicable grantee's continued employment or service relationship with us through the first anniversary of the grant date. In the event that all of the PBS Awards vest and are settled, up to 1,705,000 shares of our common stock could be issued within a short time period and, potentially, on the same day.  However, the ultimate number of shares of our common stock that are issued with respect to vested PBS Awards will be reduced to the extent that a grantee elects to have shares withheld from a PBS Award to pay the purchase price under, or to satisfy our tax withholding obligations with respect to, such PBS Award.  If all PBS Awards vest and all individuals who have received PBS Awards elect to pay the purchase price and to satisfy our tax withholding obligations with respect to their PBS Awards by directing us to reduce the number of our shares of common stock deliverable to them under their PBS Awards, approximately 600,000 to 700,000 shares of our common stock could be issued to employees and directors. The issuance of such shares of our common stock within such time period could have the following effects: (i) an existing stockholder's proportionate ownership interest in the Company could decrease; (ii)

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the relative voting power of each previously outstanding share of our common stock could be diminished; (iii) net income and earnings per share could decline; (iv) the stock price of a share of our common stock could decline; and (v) cash flow from financing activities could decrease.
Our “Good to Great” incentive program could result in significant future payments to our Managing Partners.
In January, 2012, in order to continue to align our Managing Partners' incentives with the long term interests of our stockholders, we implemented our “Good to Great” incentive program, which rewards our Managing Partners for achieving an average net revenue compounded annual growth rate equal to at least 2% (the “Minimum Growth Rate”) over a five-year performance period (the “Performance Period”) with respect to our funeral homes that they operate. The initial performance period commenced on January 1, 2012 and will end on December 31, 2016. Each Managing Partner that achieves the Minimum Growth Rate during the applicable Performance Period and remains continuously employed as a Managing Partner of the same business throughout the Performance Period will receive a one-time bonus, payable in cash, shares of our common stock or a combination of cash and shares our common stock as determined in our discretion. In the event that large number of our Managing Partners earn a bonus under this program, we could incur a material outlay of capital in 2017 and this incentive program could result in a decrease in net income.
RISKS RELATED TO THE DEATH CARE INDUSTRY
Declines in the number of deaths in our markets can cause a decrease in revenues. Changes in the number of deaths are not predictable from market to market or over the short term.
Declines in the number of deaths could cause at-need sales of funeral and cemetery services, property and merchandise to decline, which could decrease revenues. Although the U.S. Bureau of the Census estimates that the number of deaths in the United States will increase in the future, longer life spans could reduce the rate of deaths. In addition, changes in the number of deaths can vary among local markets and from quarter to quarter, and variations in the number of deaths in our markets or from quarter to quarter are not predictable. These variations may cause our revenues to fluctuate and our results of operations to lack predictability.
The increasing number of cremations in the United States could cause revenues to decline because we could lose market share to firms specializing in cremations. In addition, direct cremations produce minimal revenues for cemetery operations and lower funeral revenues.
Our traditional cemetery and funeral service operations face competition from the increasing number of cremations in the United States. Industry studies indicate that the percentage of cremations has increased every year and this trend is expected to continue into the future. The trend toward cremation could cause cemeteries and traditional funeral homes to lose market share and revenues to firms specializing in cremations. In addition, direct cremations (with no funeral service, casket, urn, mausoleum niche, columbarium niche or burial) produce no revenues for cemetery operations and lower revenues than traditional funerals and, when delivered at a traditional funeral home, produce lower profits as well.
If we are not able to respond effectively to changing consumer preferences, our market share, revenues and profitability could decrease.
Future market share, revenues and profits will depend in part on our ability to anticipate, identify and respond to changing consumer preferences. In past years, we have implemented new product and service strategies based on results of customer surveys that we conduct on a continuous basis. However, we may not correctly anticipate or identify trends in consumer preferences, or we may identify them later than our competitors do. In addition, any strategies we may implement to address these trends may prove incorrect or ineffective.
Because the funeral and cemetery businesses are high fixed-cost businesses, changes in revenue can have a disproportionately large effect on cash flow and profits.
Companies in the funeral home and cemetery business must incur many of the costs of operating and maintaining facilities, land and equipment regardless of the level of sales in any given period. For example, we must pay salaries, utilities, property taxes and maintenance costs on funeral homes and maintain the grounds of cemeteries regardless of the number of funeral services or interments performed. Because we cannot decrease these costs significantly or rapidly when we experience declines in sales, declines in sales can cause margins, profits and cash flow to decline at a greater rate than the decline in revenues.

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Changes or increases in, or failure to comply with, regulations applicable to our business could increase costs or decrease cash flows.
The death care industry is subject to extensive and evolving regulation and licensing requirements under federal, state and local laws. For example, the funeral home industry is regulated by the FTC, which requires funeral homes to take actions designed to protect consumers. State laws impose licensing requirements and regulate preneed sales. Embalming and cremation facilities are subject to stringent environmental and health regulations. Compliance with these regulations is burdensome, and we are always at risk of not complying with the regulations or facing costly and burdensome investigations from regulatory authorities.
In addition, from time to time, governments and agencies propose to amend or add regulations, which could increase costs or decrease cash flows. For example, federal, state, local and other regulatory agencies have considered and may enact additional legislation or regulations that could affect the death care industry. Several states and regulatory agencies have considered or are considering regulations that could require more liberal refund and cancellation policies for preneed sales of products and services, limit or eliminate our ability to use surety bonding, increase trust requirements and/or prohibit the common ownership of funeral homes and cemeteries in the same market. If adopted by the regulatory authorities of the jurisdictions in which we operate, these and other possible proposals could have a material adverse effect on us, our financial condition, our results of operations and our future prospects. For additional information regarding the regulation of the death care industry, see Part I, Item 1, Business, Regulation.
We are subject to environmental and worker health and safety laws and regulations that may expose us to significant costs and liabilities.
Our cemetery and funeral home operations are subject to stringent federal, state and local laws and regulations governing worker health and safety aspects of the operations, the release or disposal of materials into the environment or otherwise relating to environmental protection. These laws and regulations may restrict or impact our business in many ways, including requiring the acquisition of a permit before conducting regulated activities, restricting the types, quantities and concentration of substances that can be released into the environment, applying specific health and safety criteria addressing worker protection, and imposing substantial liabilities for any pollution resulting from our operations. We may be required to make significant capital and operating expenditures to comply with these laws and regulations and any failure to comply may result in the assessment of administrative, civil and criminal penalties, imposition of investigatory or remedial obligations and the issuance of injunctions restricting or prohibiting our activities. Spills or other unauthorized releases of regulated substances in the course of our operations could expose us to material losses, expenditures and liabilities under applicable environmental laws and regulations, and result in neighboring landowners and other third parties filing claims for personal injury, property damage and natural resource damage allegedly caused by such spills or releases. Certain of these laws may impose strict, joint and several liabilities upon us for the remediation of contaminated property resulting from our or a predecessor owner's or operator's operations. We may not be able to recover some or any of these costs from insurance or contractual indemnifications. Moreover, changes in environmental laws and regulations occur frequently, and any changes that result in more stringent or costly emissions control or waste handling, disposal or cleanup requirements could require us to make significant expenditures to attain and maintain compliance and may otherwise have a material adverse effect on our results of operations, competitive position or financial condition.
ITEM 1B.
UNRESOLVED STAFF COMMENTS.
None.
ITEM 2.
PROPERTIES.
At December 31, 2012, we operated 167 funeral homes in 26 states and 33 cemeteries in 12 states. We own the real estate and buildings for 82% of our funeral homes and lease facilities for the remaining 18%. We own 29 cemeteries and operate four cemeteries under long-term contracts with municipalities and non-profit organizations at December 31, 2012. Eleven funeral homes are operated in combination with cemeteries as these locations are physically located on the same property or very close proximity and under the same management. The 33 cemeteries operated by us have an inventory of unsold developed lots totaling approximately 161,933 and 166,084 at December 31, 2011 and 2012, respectively. In addition, approximately 592 acres are available for future development. We anticipate having a sufficient inventory of lots to maintain our property sales for the foreseeable future. The specialized nature of our business requires that our facilities be well-maintained. Management believes we currently meet this standard.

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The following table sets forth certain information as of December 31, 2012, regarding Carriage’s properties used by the funeral home segment and by the cemetery segment identified by state:
 
 
Number of
Funeral Homes
 
Number of
Cemeteries
State
Owned
 
Leased(1)
 
Owned
 
Managed
California
26

 
3

 
4

 

Connecticut
7

 
3

 

 

Florida
7

 
9

 
6

 
3

Georgia
4

 

 

 

Idaho
6

 
1

 
3

 

Illinois
1

 
3

 
1

 

Kansas
6

 

 

 

Kentucky
8

 
3

 
1

 

Maryland
1

 

 

 

Massachusetts
12

 

 

 

Michigan
3

 

 

 

Montana
2

 
1

 
1

 

Nevada
2

 

 
2

 
1

New Jersey
4

 
1

 

 

New Mexico
1

 

 

 

New York
2

 

 

 

North Carolina
2

 
2

 
1

 

Ohio
5

 
1

 

 

Oklahoma
7

 

 
2

 

Pennsylvania
1

 

 

 

Rhode Island
4

 

 

 

Tennessee
3

 

 

 

Texas
17

 
1

 
7

 

Virginia
3

 
1

 
1

 

Washington
1

 
1

 

 

West Virginia
1

 
1

 

 

Total
136

 
31

 
29

 
4

 
(1)
The leases, with respect to these funeral homes, generally have remaining terms ranging from one to nine years, and, generally, we have the right to renew past the initial terms and have a right of first refusal on any proposed sale of the property where these funeral homes are located.
Our corporate headquarters occupy approximately 48,000 square feet of leased office space in Houston, Texas. At December 31, 2012, we owned and operated 696 vehicles and leased 2 vehicles.
ITEM 3.
LEGAL PROCEEDINGS.
We and our subsidiaries are parties to a number of legal proceedings that arise from time to time in the ordinary course of our business. While the outcome of these proceedings cannot be predicted with certainty, we do not expect these matters to have a material adverse effect on our financial statements. Information regarding litigation is set forth in Part II, Item 8, Financial Statements and Supplementary Data, Note 15.
We self-insure against certain risks and carry insurance with coverage and coverage limits for risks in excess of the coverage amounts consistent with our assessment of risks in our business and of an acceptable level of financial exposure. Although there can be no assurance that self-insurance reserves and insurance will be sufficient to mitigate all damages, claims or contingencies, we believe that the reserves and our insurance provide reasonable coverage for known asserted and

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unasserted claims. In the event we sustain a loss from a claim and the insurance carrier disputes coverage or coverage limits, we may record a charge in a different period than the recovery, if any, from the insurance carrier.

ITEM 4.
MINE SAFETY DISCLOSURES.
Not applicable.
PART II
 
ITEM 5.
MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES.
MARKET INFORMATION
Our common stock is traded on the New York Stock Exchange under the symbol “CSV”. The following table presents the quarterly high and low sale prices as reported by the New York Stock Exchange:
 
2012
High
 
Low
First Quarter
$
7.59

 
$
5.40

Second Quarter
$
8.59

 
$
6.91

Third Quarter
$
10.40

 
$
7.65

Fourth Quarter
$
11.99

 
$
9.26

 
 
 
 
2011
High
 
Low
First Quarter
$
5.98

 
$
4.62

Second Quarter
$
6.57

 
$
5.41

Third Quarter
$
6.14

 
$
5.05

Fourth Quarter
$
6.30

 
$
5.12

As of March 13, 2013, there were 18,109,986 shares of our common stock outstanding and the closing price as reported by the New York Stock Exchange was $19.33 per share. The shares of common stock outstanding are held by approximately 450 stockholders of record. Each share is entitled to one vote on matters requiring the vote of stockholders. We believe there are approximately 5,000 beneficial owners of our common stock.
DIVIDENDS
The Board declared four quarterly dividends of $0.025 per share, totaling approximately $1.8 million, which were paid on March 1, 2012, June 1, 2012, September 1, 2012 and December 3, 2012 respectively, to record holders of our common stock as of February 13, 2012, May 15, 2012, August 17, 2012 and November 13, 2012 respectively. Prior to June 1, 2011, we had never paid cash dividends on our common stock. We intend to pay dividends in 2013.
EQUITY PLANS
For information regarding securities authorized for issuance under our equity compensation plans, see Part III, Item 12, Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
PURCHASES OF SECURITIES BY THE ISSUER
In May 2012, our Board of Directors approved an increase to the share repurchase program authorizing the Company to purchase an additional $3 million of our common stock up to an aggregate of $8 million. The repurchases are to be executed in the open market and through privately negotiated transactions subject to market conditions, normal trading restrictions and other relevant factors. During 2010, we did not repurchase any shares of our common stock. Through December 31, 2011, we repurchased 126,952 shares of our common stock at an aggregate cost of $736,456 and an average share price of $5.82. Through December 31, 2012, we repurchased 686,208 shares of our common stock at an aggregate cost of $4.5 million and an average share price of $6.60. All 2012 purchases were made in the first half of the year. The repurchased shares are held as Treasury stock.

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PERFORMANCE
The following graph compares the cumulative 5-year total return provided to shareholders on our common stock relative to the cumulative total returns of the Russell MicroCap Index, the Russell 3000 Index, and a customized peer group of three companies that includes: SCI, Stewart and StoneMor. The returns of each member of the peer group are weighted according to each member’s stock market capitalization as of the beginning of each period measured. The graph assumes that the value of the investment in our common stock, the Russell MicroCap Index, the Russell 3000 Index and the peer group was $100 on the last trading day of December 2007, and that all dividends were reinvested. Performance data for Carriage Services, Inc., the Russell MicroCap Index, the Russell 3000 Index and the peer group is provided as of the last trading day of each of our last five fiscal years.
The following graph and related information shall not be deemed “soliciting material” or “filed” with the SEC, nor shall such information be incorporated by reference into any future filing under the Securities Act or the Exchange Act, each as amended, except to the extent that we specifically incorporate it by reference.


COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN*
Among Carriage Services, Inc., the Russell MicroCap Index, the Russell 3000 Index and a Peer Group
*
$100 invested on December 31, 2007 in stock or index, including reinvestment of dividends.

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Fiscal year ending December 31. Peer Group includes SCI, Stewart and StoneMor. 
 
12/07
 
12/08
 
12/09
 
12/10
 
12/11
 
12/12
Carriage Services, Inc.
$
100.00

 
$
22.84

 
$
44.66

 
$
55.11

 
$
64.49

 
$
138.42

Russell MicroCap
100.00

 
60.22

 
76.77

 
98.95

 
89.77

 
107.50

Russell 3000
100.00

 
62.69

 
80.46

 
94.08

 
95.05

 
110.65

Peer Group
100.00

 
36.70

 
63.26

 
71.98

 
83.44

 
107.19


The stock price performance included in this graph is not necessarily indicative of future stock price performance.

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Table of Contents

ITEM 6.
SELECTED FINANCIAL DATA.
The table on the following page sets forth selected consolidated financial information for us that has been derived from the audited Consolidated Financial Statements of the Company as of and for each of the years ended December 31, 2008, 2009, 2010, 2011 and 2012. These historical results are not indicative of our future performance.

You should read this historical financial data together with “Management's Discussion and Analysis of Financial Condition and Results of Operations” included in this Form 10-K and our Consolidated Financial Statements and notes thereto included elsewhere in this Form 10-K.

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Selected Consolidated Financial Information
 
 
Year ended December 31,
 
2008
 
2009
 
2010
 
2011
 
2012
 
(dollars in thousands, except per share amounts)
INCOME STATEMENT DATA:
 
Revenues:
 
 
 
 
 
 
 
Funeral
$
131,878

 
$
128,765

 
$
135,906

 
$
143,144

 
$
154,057

Cemetery
41,895

 
45,685

 
45,895

 
44,534

 
50,092

Total revenues
173,773

 
174,450

 
181,801

 
187,678

 
204,149

Gross profit:
 
 
 
 
 
 
 
 
 
Funeral
37,554

 
38,563

 
37,952

 
41,975

 
47,482

Cemetery
5,806

 
7,651

 
9,485

 
10,097

 
14,393

Total gross profit
43,360

 
46,214

 
47,437

 
52,072

 
61,875

General and administrative expenses
18,101

 
15,989

 
16,792

 
22,745

 
23,458

Operating income
25,259

 
30,225

 
30,645

 
29,327

 
38,417

Interest expense
(18,260
)
 
(18,318
)
 
(18,262
)
 
(18,104
)
 
(17,100
)
Litigation settlement
(3,300
)
 

 

 

 

Gain on repurchase of junior subordinated debentures

 

 
317

 
846

 

Loss on early extinguishment of debt and other costs

 
(180
)
 

 
(201
)
 
(3,031
)
Interest and other income
229

 
228

 
751

 
51

 
963

Income before income taxes
3,928

 
11,955

 
13,451

 
11,919

 
19,249

Provision for income taxes
(1,886
)
 
(4,752
)
 
(5,370
)
 
(5,066
)
 
(7,642
)
Net income from continuing operations
2,042

 
7,203

 
8,081

 
6,853

 
11,607

Income (loss) from discontinued operations
(1,784
)
 
(155
)
 
(2
)
 
125

 
(204
)
Preferred stock dividend
10

 
14

 
14

 
14

 
14

Net income
$
248

 
$
7,034

 
$
8,065

 
$
6,964

 
$
11,389

Earnings (loss) per share
 
 
 
 
 
 
 
 
 
Basic:
 
 
 
 
 
 
 
 
 
Continuing operations
$
0.10

 
$
0.41

 
$
0.46

 
$
0.37

 
$
0.64

Discontinued operations
(0.09
)
 
(0.01
)
 

 
0.01

 
(0.01
)
Basic earnings per share
$
0.01

 
$
0.40

 
$
0.46

 
$
0.38

 
$
0.63

Diluted:
 
 
 
 
 
 
 
 
 
Continuing operations
$
0.10

 
$
0.41

 
$
0.45

 
$
0.37

 
$
0.64

Discontinued operations
(0.09
)
 
(0.01
)
 

 
0.01

 
(0.01
)
Diluted earnings per share
$
0.01

 
$
0.40

 
$
0.45

 
$
0.38

 
$
0.63

Dividends declared per share
$

 
$

 
$

 
$
0.075

 
$
0.100

Weighted average number of common and common equivalent shares outstanding:
 
 
 
 
 
 
 
 
 
Basic
19,054

 
17,573

 
17,635

 
18,359

 
18,126

Diluted
19,362

 
17,749

 
17,938

 
18,397

 
18,226

OPERATING AND FINANCIAL DATA:
 
 
 
 
 
 
 
 
 
Funeral homes at end of period
136

 
138

 
147

 
159

 
167

Cemeteries at end of period
32

 
32

 
33

 
33

 
33

Funeral services performed
25,531

 
24,362

 
25,801

 
27,663

 
28,356

Preneed funeral contracts sold
4,916

 
5,615

 
6,485

 
7,197

 
6,979

Backlog of preneed funeral contracts
69,575

 
72,172

 
79,842

 
81,030

 
81,585

Average revenue per funeral contract
$
5,154

 
$
5,296

 
$
5,266

 
$
5,184

 
$
5,369

Cremation rate
38.2
%
 
40.4
%
 
42.9
%
 
45.0
%
 
46.0
%
Depreciation and amortization
$
10,368

 
$
10,339

 
$
9,953

 
$
9,585

 
$
10,054

BALANCE SHEET DATA:
 
 
 
 
 
 
 
 
 
Total assets
$
560,293

 
$
619,298

 
$
671,012

 
$
672,777

 
$
738,085

Working capital
9,100

 
12,004

 
2,535

 
(1,097
)
 
(9,036
)
Long-term debt, net of current maturities
132,345

 
131,898

 
132,416

 
135,000

 
163,541

Convertible junior subordinated debenture
93,750

 
93,750

 
92,858

 
89,770

 
89,770

Stockholders’ equity
103,510

 
108,222

 
119,673

 
126,778

 
134,818


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ITEM 7.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
OVERVIEW
General
We operate two types of businesses: funeral homes, which account for approximately 75% of our revenues, and cemeteries, which account for approximately 25% of our revenues. Funeral homes are principally a service business that provide funeral services (traditional burial and cremation) and sell related merchandise, such as caskets and urns. Cemeteries are primarily a sales business that sells interment rights (grave sites and mausoleum spaces) and related merchandise, such as markers and outer burial containers. As of December 31, 2012, we operated 167 funeral homes in 26 states and 33 cemeteries in 12 states within the United States. Substantially all administrative activities are conducted in our home office in Houston, Texas.
We have implemented a long-term strategy in our operations designed to improve operating and financial results by growing market share and increasing profitability. We have a decentralized, entrepreneurial and local operating model that includes operating and financial standards developed from our best operations, along with an incentive compensation plan to reward Managing Partners for successfully meeting or exceeding the standards. The model essentially eliminated the use of line-item financial budgets at the location level in favor of the standards. The operating model and its standards, which we refer to as the “Standards Operating Model,” focus on the key drivers of a successful operation, organized around three primary areas - market share, people and operating financial metrics. The model and standards are the measures by which we judge the success of each business. In 2012, We began a five year incentive plan, called “Good to Great,” which reward business managers, known as “Managing Partners,” with a bonus at the end of five years, equal to a ratio of 4 to 6 times their average annual bonus, if they are able to achieve an annual compound growth rate of 2% over a five year period. To date, the Standards Operating Model has driven significant changes in our organization, leadership and operating practices. Most importantly, the Standards Operating Model has allowed us to measure the sustainable revenue growth and earning power of our portfolio businesses. The Standards Operating Model led to the development of our Strategic Acquisition Model, described below under “Acquisitions,” which guides our acquisition and disposition strategy. We expect both models to drive longer term, sustainable increases in market share, revenue, earnings and cash flow. The standards are not designed to produce maximum short-term earnings because we do not believe such performance is sustainable without ultimately stressing the business, which often leads to declining market share, revenues and earnings. Important elements of the Standards Operating Model include:
Balanced Operating Model – We believe a decentralized structure works best in the death care industry. Successful execution of the Standards Operating Model is highly dependent on strong local leadership, intelligent risk taking, entrepreneurial drive and corporate support aligned with the key drivers of a successful operation organized around three primary areas - market share, people and operating financial metrics.
Incentives Aligned with Standards – Empowering Managing Partners to do the right things in their operations and local communities, and providing appropriate support with operating and financial practices, will enable long-term growth and sustainable profitability. Each Managing Partner participates in a variable bonus plan whereby he or she earns a percentage of his or her respective business' earnings based upon the actual standards achieved as long as the performance exceeds our minimum standards.
The Right Local Leadership – Successful execution of our operating model is highly dependent on strong local leadership as defined by our 4E Leadership Model, intelligent risk taking and entrepreneurial empowerment. A Managing Partner’s performance is judged according to achievement of the Standards for that business.
Funeral and Cemetery Operations
Factors affecting our funeral operating results include: demographic trends relating to population growth and average age, which impact death rates and number of deaths; establishing and maintaining leading market share positions supported by strong local heritage and relationships; effectively responding to increasing cremation trends by selling complementary services and merchandise; controlling salary and merchandise costs; and exercising pricing leverage related to our at-need business to increase average revenue per contract. In simple terms, volume and price are the two variables that affect funeral revenues. The average revenue per contract is influenced by the mix of traditional and cremation services because our average cremation service revenue is approximately one-third of the average revenue earned from a traditional burial service. Funeral homes have a relatively fixed cost structure. Thus, small changes in revenues, up or down, normally cause significant changes to our profitability.
Our funeral volumes have increased from 24,510 in 2008 to 28,356 in 2012 (compound annual increase of 3.7%). Our funeral operating revenue has increased from $124.1 million in 2008 to $146.4 million in 2012 (compound annual increase of 4.2%). The increases are primarily a result of businesses we have acquired in the last five years and our ability to increase the

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average revenue per funeral through expanded service offerings and packages. Additional funeral revenue from preneed commissions and preneed funeral trust earnings has remained flat at $7.7 million in 2008 to 2012. We experienced a 2.6% decline in volumes in comparing the year ended December 31, 2012 to the year ended December 31, 2011 on a same store basis, while the average revenue per contract for the year ended December 31, 2012 increased 0.7% compared to the year ended December 31, 2011, on a same store basis.
The percentage of funeral services involving cremations has increased from 38.2% for the year ended 2008 to 46.0% for the year ended 2012. A significant portion of that change is the result of acquiring businesses in high cremation areas. On a same store basis, the cremation rate has risen to 44.5% for the year ended December 31, 2012, up from 42.7% for the comparable period in 2011 and 38.2% in 2008.
Cemetery operating results are affected by the size and success of our sales organization. Approximately 50% of our 2011 cemetery revenues related to preneed sales of interment rights and related merchandise and services. For the year ended December 31, 2012 those preneed sales were approximately 47% of cemetery operating revenues. We believe that changes in the economy and consumer confidence affect the amount of preneed cemetery operating revenues. Cemetery revenues from investment earnings on trust funds grew from $2.3 million in 2008 to $8.5 million in 2012. Changes in the capital markets and interest rates affect this component of our cemetery revenues.
Our cemetery financial performance from 2008 through 2012 was characterized by fluctuating operating revenues yet increasing field level cemetery profit margins. Cemetery operating revenue increased from $38.0 million in 2008 to $40.1 million in 2012 and increased 5.0% over 2011. Our goal is to build broader and deeper teams of sales leaders and counselors in our larger and more strategically located cemeteries in order to focus on growth of our preneed property sales. Additionally, a portion of our capital expenditures in 2013 is designed to expand our cemetery product offerings.
Financial Revenue
We market funeral and cemetery services and products on a preneed basis. Preneed funeral or cemetery contracts enable families to establish, in advance, the type of service to be performed, the products to be used and the cost of such products and services. Preneed contracts permit families to eliminate issues of making death care plans at the time of need and allow input from other family members before the death occurs. We guarantee the price and performance of the preneed contracts to the customer.
Preneed funeral contracts are usually paid on an installment basis. The performance of preneed funeral contracts is usually secured by placing the funds collected in trust for the benefit of the customer or by the purchase of a life insurance policy, the proceeds of which will pay for such services at the time of need. Insurance policies, intended to fund preneed funeral contracts, cover the original contract price and generally include an element of growth (earnings) designed to offset future inflationary cost increases. Revenue from preneed funeral contracts, along with accumulated earnings, is not recognized until the time the funeral service is performed. The accumulated earnings from the trust investments and insurance policies are intended to offset the inflation in funeral prices. Additionally, we generally earn a commission from the insurance company from the sale of insurance-funded policies reflected as Preneed Insurance Commission. The commission income is recognized as revenue when the period of refund expires (generally one year), which helps us defray the costs we incur to originate the preneed contract (primarily commissions we pay to our sales counselors).
Preneed sales of cemetery interment rights are usually financed through interest-bearing installment sales contracts, generally with terms of up to five years with such earnings reflected as Preneed Cemetery Finance Charges. In substantially all cases, we receive an initial down payment at the time the contract is signed. Occasionally, we have offered zero percent interest financing to promote sales for limited-time offers. In most states, regulations require a portion (generally 10%) of the sale amount of cemetery property and memorials to be placed in a perpetual care trust.
We have established a variety of trusts in connection with funeral home and cemetery operations as required under applicable state laws. Such trusts include (i) preneed funeral trusts; (ii) preneed cemetery merchandise and service trusts; and (iii) perpetual care trusts. These trusts are typically administered by independent financial institutions selected by us. Investment management and advisory services are provided either by our wholly-owned registered investment advisor (CSV RIA) or independent financial advisors. As of December 31, 2012, CSV RIA provides these services to one institution, which has custody of 68% of our trust assets, for a fee based on the market value of trust assets. Under state trust laws, we are allowed to charge the trust a fee for advising on the investment of the trust assets and these fees are recognized as income as the advisory services are provided. The investment advisors establish an investment policy that gives guidance on asset allocation, investment requirements, investment manager selection and performance monitoring. The investment objectives are toward generating long-term investment returns without assuming undue risk, while ensuring the management of assets is in compliance with applicable laws

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Preneed funeral trust fund income earned along with the receipt and recognition of any insurance benefits are deferred until the service is performed. Applicable state laws generally require us to deposit a specified amount (which varies from state to state, generally 50% to 100% of selling price) into a merchandise and service trust fund for preneed cemetery merchandise and service sales. The related trust fund income earned is recognized when the related merchandise and services are delivered. In most states, regulations require a portion (generally 10%) of the sale amount of cemetery property and memorials to be placed in a perpetual care trust. The income from perpetual care trusts provides a portion of the funds necessary to maintain cemetery property and memorials in perpetuity. Perpetual care trust fund income is recognized, as earned, in our cemetery revenues.
Acquisitions
Our growth strategy includes the execution of our Strategic Acquisition Model. We use six strategic ranking criteria to assess acquisition candidates and to differentiate the price we are willing to pay under a discounted cash flow methodology. Those criteria are:
Size of business;
Size of market;
Competitive standing;
Local market demographics;
Strength of brand; and
Barriers to entry.
In general terms, should a target business be acceptable per the criteria above, we will then determine the value of the target using a discounted cash flow methodology. During 2011, we acquired six funeral home businesses and no cemetery businesses. The consideration paid for the 2011 acquisitions was $18.6 million. During 2012, we acquired seven funeral home businesses and one cemetery business. The consideration paid for the 2012 acquisitions was $42.7 million.
OVERVIEW OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The preparation of the Consolidated Financial Statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses. On an on-going basis, we evaluate estimates and judgments, including those related to revenue recognition, realization of accounts receivable, inventories, goodwill, other intangible assets, property and equipment and deferred tax assets. We base our estimates on historical experience, third party data and assumptions that we believe to be reasonable under the circumstances. The results of these considerations form the basis for making judgments about the amount and timing of revenues and expenses, the carrying value of assets and the recorded amounts of liabilities. Actual results may differ from these estimates and such estimates may change if the underlying conditions or assumptions change. Historical performance should not be viewed as indicative of future performance, because there can be no assurance the margins, operating income and net earnings as a percentage of revenues will be consistent from year to year.
Management’s discussion and analysis of financial condition and results of operations (“MD&A”) is based upon our Consolidated Financial Statements presented herewith, which have been prepared in accordance with accounting principles generally accepted in the United States. Our significant accounting policies are more fully described in Note 1 to our Consolidated Financial Statements. We believe the following critical accounting policies affect our more significant judgments and estimates used in the preparation of our Consolidated Financial Statements.
Funeral and Cemetery Operations
We record the sales of funeral and cemetery merchandise and services when the merchandise is delivered or service is performed. Sales of cemetery interment rights are recorded as revenue in accordance with the retail land sales accounting principles. This method generally provides for the recognition of revenue in the period in which the customer’s cumulative payments exceed 10% of the contract price related to the real estate. Costs related to the sales of interment rights, which include property and other costs related to cemetery development activities, are charged to operations using the specific identification method in the period in which the sale of the interment right is recognized as revenue. Revenues to be recognized and cash flow from the delivery of merchandise and performance of services related to preneed contracts that were acquired in acquisitions are typically lower than those originated by us.

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Allowances for bad debts and customer cancellations are provided at the date that the sale is recognized as revenue and are based on our historical experience and the current economic environment. We also monitor changes in delinquency rates and provide additional bad debt and cancellation reserves when warranted.
When preneed funeral services and merchandise are funded through third-party insurance policies, we earn a commission on the sale of the policies. Insurance commissions earned by the Company are recognized as revenues when the commission is no longer subject to refund, which is usually one year after the policy is issued. Preneed selling costs consist of sales commissions that we pay our sales counselors and other direct related costs of originating preneed sales contracts, and such costs are expensed as incurred.
Business Combinations
Tangible and intangible assets acquired and liabilities assumed are recorded at fair value and goodwill is recognized for any difference between the price of the acquisition and fair value. We recognize the assets acquired, the liabilities assumed and any non-controlling interest in the acquiree at the acquisition date, measured at the fair value as of that date. Goodwill is measured as a residual of the fair values at acquisition date. Acquisition related costs are recognized separately from the acquisition and are expensed as incurred. We customarily estimate related transaction costs known at closing. To the extent that information not available to us at the closing date subsequently becomes available during the allocation period we may adjust goodwill, assets, or liabilities associated with the acquisition.
Debt Obligations
The outstanding principal of long-term debt at December 31, 2012 totaled $178.8 million and consisted of $127.5 million under our term loan, $44.7 million outstanding under our revolving credit facility and $6.6 million in acquisition indebtedness and capital lease obligations.
On August 30, 2012, we replaced our previous credit obligations with the Credit Facility, a new $235 million secured bank credit facility with Bank of America, N.A. as the Administrative Agent, comprised of a $105 million revolving credit facility and a $130 million term loan. The Credit Facility also contains an accordion provision to borrow up to an additional $40 million in our revolving credit facility. The Credit Facility refinanced our previous credit facility, paid other transaction related fees and expenses and will provide for future corporate needs. The proceeds of the term loan borrowings were used to redeem and replace the Senior Notes, our existing 77/8% senior notes, which were scheduled to mature in 2015. The Credit Facility is set to mature on September 30, 2017 and is collateralized by all personal property and funeral home real property in certain states. We have the option to pay interest under the Credit Facility at either the prime rate or LIBOR rate plus a margin. At December 31, 2012, substantially all our borrowings under the Credit Facility were tied to the LIBOR rate.
Goodwill
The excess of the purchase price over the fair value of identifiable net assets of funeral home businesses acquired is recorded as goodwill. Goodwill has primarily been recorded in connection with the acquisition of funeral businesses. Goodwill is tested for impairment by assessing the fair value of each of our reporting units. The funeral segment reporting units consist of our East, Central and West regions in the United States and we performed our annual impairment test of goodwill using information as of August 31, 2012. In addition, we assess the impairment of goodwill whenever events or changes in circumstances indicate that the carrying value may be greater than fair value. Factors that could trigger an interim impairment review include, but are not limited to, significant adverse changes in the business climate which may be indicated by a decline in our market capitalization or decline in operating results.
In September 2011, new guidance was issued to modify the method used to perform the first step of the two step process for the annual goodwill impairment test. The guidance permits an entity to first assess qualitative factors to determine whether it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test. The more likely than not threshold is defined as having a likelihood of more than 50 percent. We adopted this update for its annual impairment testing as of August 31, 2011.
Prior to the adoption of the accounting method, our goodwill impairment test was performed under the two step process, which involves estimates and management judgment. In the first step of our goodwill testing, we compared the fair value of each reporting unit to its carrying value, including goodwill. We determined fair value for each reporting unit using both a market approach, weighted 70 percent, and an income approach, weighted 30 percent. Our methodology for determining a market approach fair value utilized recent sales transactions in the industry. Our methodology for determining an income-based fair value was based on discounting projected future cash flows. The projected future cash flows include assumptions concerning future operating performance that may differ from actual future cash flows using a weighted average cost of capital for the Company and other public death care companies. Goodwill impairment is not recorded where the fair value of the reporting unit exceeds its carrying amount. If the fair value of the reporting unit is less than its carrying amount, the implied

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fair value of goodwill is compared to the carrying amount of the reporting unit’s goodwill and if the carrying amount exceeds the implied value, an impairment charge would be recorded in an amount equal to that excess.
In addition to our annual review, we assess the impairment of goodwill whenever events or changes in circumstances indicate that the carrying value may be greater than fair value. Factors that could trigger an interim impairment review include, but are not limited to, significant adverse changes in the business climate which may be indicated by a decline in our market capitalization or decline in operating results. The market capitalization of the Company consists of the common stock, term loan, revolving credit facility and convertible junior subordinated securities. No impairments were recorded in relation to our goodwill annual assessment in 2010, 2011 or 2012. No such events or changes occurred between the testing date and year end to trigger a subsequent impairment review. In 2012, $1.1 million of impairment was recorded on a location held for sale at year end.
See Part II, Item 8, Financial Statements and Supplementary Data, Notes 1, 2 and 4 for additional information.
Income Taxes
The Company and its subsidiaries file a consolidated U.S. Federal income tax return and separate income tax returns in the states in which we operate. We record deferred taxes for temporary differences between the tax basis and financial reporting basis of assets and liabilities, and account for uncertain tax positions in our financial statements. The Company records a valuation allowance to reflect the estimated amount of deferred tax assets for which realization is uncertain. Management reviews the valuation allowance at the end of each quarter and makes adjustments if it is determined that it is more likely than not that the tax benefits will be realized.
We analyze tax benefits for uncertain tax positions and how they are to be recognized, measured, and derecognized in financial statements; provide certain disclosures of uncertain tax matters; and specify how reserves for uncertain tax positions should be classified on the Consolidated Balance Sheets. We have reviewed our income tax positions and identified certain tax deductions, primarily related to business acquisitions that are not certain. Our policy with respect to potential penalties and interest is to record them as “Other” expense and Interest expense, respectively. The entire balance of unrecognized tax benefits, if recognized, would affect our effective tax rate. We do not anticipate a significant increase or decrease in its unrecognized tax benefits during the next twelve months.
Stock Plans and Stock-Based Compensation
We have stock-based employee and director compensation plans in the form of restricted stock, stock options, performance awards and employee stock purchase plans. We recognize compensation expense in an amount equal to the fair value of the share-based awards expected to vest over the requisite service period. Fair value is determined on the date of the grant. The fair value of options or awards containing options is determined using the Black-Scholes valuation model. The fair value of the performance awards is determined using a Monte-Carlo simulation pricing model.
Preneed Funeral and Cemetery Trust Funds
Our preneed and perpetual care trust funds are reported in accordance with principles of consolidating Variable Interest Entities (“VIEs”). In the case of preneed trusts, the customers are the legal beneficiaries. In the case of perpetual care trusts, we do not have a right to access the corpus in the perpetual care trusts. For these reasons, we have recognized financial interests of third parties in the trust funds in our financial statements as Deferred preneed funeral and cemetery receipts held in trust and Care trusts' corpus. The investments of such trust funds are classified as available-for-sale and are reported at market value; therefore, the unrealized gains and losses, as well as accumulated and undistributed income and realized gains and losses, are recorded to Deferred preneed receipts held in trust and Care trusts' corpus in our Consolidated Balance Sheets. Our future obligations to deliver merchandise and services are reported at estimated settlement amounts. Preneed funeral and cemetery trust investments are reduced by the trust investment earnings that we have been allowed to withdraw in certain states prior to maturity. These earnings, along with preneed contract collections not required to be placed in trust, are recorded in Deferred preneed funeral revenue and Deferred preneed cemetery revenue until the service is performed or the merchandise is delivered.

In accordance with respective state laws, we are required to deposit a specified amount into perpetual and memorial care trust funds for each interment/entombment right and memorial sold. Income from the trust funds is distributed to Carriage and used to provide care and maintenance for the cemeteries and mausoleums. Such trust fund income is recognized as revenue when realized by the trust and distributable to the Company. We are restricted from withdrawing any of the principal balances of these funds.
An enterprise is required to perform an analysis to determine whether the enterprise’s variable interest(s) give it a controlling financial interest in a VIE. This analysis identifies the primary beneficiary of a VIE as the enterprise that has both

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the power to direct the activities of a VIE that most significantly impact the entity’s economic performance and the obligation to absorb losses of the entity that could potentially be significant to the VIE or the right to receive benefits from the entity that could potentially be significant to the VIE. Our analysis continues to support our position as the primary beneficiary in certain of our funeral and cemetery trust funds.
Trust management fees are earned by us for investment management and advisory services that are provided by our wholly-owned registered investment advisor (CSV RIA). As of December 31, 2012, CSV RIA provides these services to one institution, which has custody of 68% of our trust assets, for a fee based on the market value of trust assets. Under state trust laws, we are allowed to charge the trust a fee for advising on the investment of the trust assets and these fees are recognized as income in the period in which advisory services are provided.
We determine whether or not the assets in the preneed trusts have an other-than-temporary impairment on a security-by-security basis. This assessment is made based upon a number of criteria including the length of time a security has been in a loss position, changes in market conditions and concerns related to the specific issuer. If a loss is considered to be other-than-temporary, the cost basis of the security is adjusted downward to its fair market value. Any reduction in the cost basis of the investment due to an other-than-temporary impairment is likewise recorded as a reduction in deferred preneed cemetery receipts held in trust. There will be no impact on earnings unless and until such time that investment is withdrawn from the trust in accordance with state regulations at an amount that is less than its original basis. The additional related disclosures are provided in Notes 6 and 10 to the Consolidated Financial Statements.
Fair Value Measurements
We define fair value as the price that would be received in the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date for items that are recognized or disclosed at fair value in the financial statements on a recurring basis (at least annually). We disclose the extent to which fair value is used to measure financial assets and liabilities, the inputs utilized in calculating valuation measurements, and the effect of the measurement of significant unobservable inputs on earnings, or changes in net assets, as of the measurement date. The fair value disclosures to disclose transfers in and out of Levels 1 and 2 and the gross presentation of purchases, sales, issuances and settlements in the Level 3 reconciliation of the three-tier fair value hierarchy are also presented herein in Note 11 to the Consolidated Financial Statements. We currently do not have any assets that have fair values determined by Level 3 inputs. We have not elected to measure any additional financial instruments and certain other items at fair value that are not currently required to be measured at fair value.
To determine the fair value of assets and liabilities in an environment where the volume and level of activity for the asset or liability have significantly decreased, the exit price is used as the fair value measurement. For the year ended December 31, 2011, we did not incur significant decreases in the volume or level of activity of any asset or liability. We consider an impairment of debt and equity securities other-than-temporary unless (i) the investor has the ability and intent to hold an investment and (ii) evidence indicating the cost of the investment is recoverable before we are more-likely-than-not required to sell the investment. If impairment is indicated, then an adjustment will be made to reduce the carrying amount to fair value. As of December 31, 2012, no impairment has been identified.
In the ordinary course of business, we are typically exposed to a variety of market risks. Currently, these are primarily related to changes in fair market values related to outstanding debts and changes in the values of securities associated with the preneed and perpetual care trusts. Management is actively involved in monitoring exposure to market risk and developing and utilizing appropriate risk management techniques when appropriate and when available for a reasonable price. The convertible junior subordinated debentures, payable to Carriage Services Capital Trust, pay interest at the fixed rate of 7% and are carried on our Consolidated Balance Sheet at a cost of approximately $89.8 million. The fair value of these securities is estimated to be $86.2 million at December 31, 2012 based on available broker quotes of the corresponding preferred securities issued by the Trust.
For more information regarding fair value measurements, see Part II, Item 8, Financial Statements and Supplementary Data, Note 11.
Computation of Earnings per Common Share
Basic earnings per share are computed using the weighted average number of common shares outstanding during the period. Diluted earnings per share are computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period. Dilutive common equivalent shares consist of stock options.
Share-based awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are recognized as participating securities and included in the computation of both basic and diluted earnings per share. Our grants

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of restricted stock awards to our employees and directors are considered participating securities and we have prepared our earnings per share calculations to include outstanding unvested restricted stock awards in both the basic and diluted weighted average shares outstanding calculation. For the three years ended December 31, 2010, 2011 and 2012, the calculations for basic and diluted earnings per share are presented in Part II, Item 8, Financial Statements and Supplementary Data, Note 20.
Subsequent Events
Management evaluated events and transactions during the period beginning subsequent to December 31, 2012 through the date the financial statements were issued, for potential recognition or disclosure in the accompanying financial statements covered by this report. For more information regarding subsequent events, see Part II, Item 8, Financial Statement and Supplementary Data, Note 25.
RECENT ACCOUNTING PRONOUNCEMENTS AND ACCOUNTING CHANGES
Goodwill Impairment Testing
A more complete discussion of the new guidance regarding Goodwill is included in Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, Overview of Critical Accounting Polices and Estimates.
Fair Value Measurements
In May 2011, additional guidance was issued regarding how fair value measurements and disclosures should be applied where it is already required or permitted under International Financial Reporting Standards or United States Generally Accepted Accounting Principles. This new guidance clarifies and aligns the existing application of fair value measurement guidance and revises certain language. This guidance is effective for the first interim or annual period beginning after December 15, 2011, thus effective for the Company for the period beginning January 1, 2012. The adoption of this accounting standard update did not have a material impact on our Consolidated Financial Statements.
Comprehensive Income
In June 2011, new guidance was issued regarding the reporting of comprehensive income in financial statements. Entities will have the option to present the components of net income and comprehensive income in either a single continuous statement or two separate but consecutive statements. This new guidance eliminates the option to report other comprehensive income and its components in the statement of changes in stockholder’s equity. This guidance requires retrospective application and is effective for fiscal years, and interim periods within those years, beginning after December 15, 2011, thus effective for the Company for the period beginning January 1, 2012. The adoption of this accounting standard update did not have an impact on our Consolidated Financial Statements.
SELECTED INCOME AND OPERATIONAL DATA
The following table sets forth certain income statement data for Carriage expressed as a percentage of net revenues for the periods presented:
 
Year Ended December 31,
 
2010
 
2011
 
2012
Total revenues
100.0
%
 
100.0
%
 
100.0
%
Total gross profit
26.1

 
27.7

 
30.3

General and administrative expenses
9.2

 
12.1

 
11.5

Operating income
16.9

 
15.6

 
18.8

Interest expense
10.0

 
9.6

 
8.4


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The following table sets forth the number of funeral homes and cemeteries owned and operated by us for the periods presented:
 
Year Ended December 31,
 
2010
 
2011
 
2012
Funeral homes at beginning of period
138

 
147

 
159

Acquisitions
10

 
12

 
10

Divestitures or closures of existing funeral homes
(1
)
 

 
(2
)
Funeral homes at end of period
147

 
159

 
167

 
 
 
 
 
 
Cemeteries at beginning of period
32

 
33

 
33

Acquisitions
1

 

 
1

Divestitures

 

 
(1
)
Cemeteries at end of period
33

 
33

 
33

YEAR ENDED DECEMBER 31, 2012 COMPARED TO YEAR ENDED DECEMBER 31, 2011
The following is a discussion of our results of operations for the years ended December 31, 2012 and 2011. The term “same store” or “existing operations” refers to funeral homes and cemeteries acquired prior to January 1, 2007 and owned and operated for the entirety of each period being presented. Funeral homes and cemeteries purchased after January 1, 2007 are referred to as “acquired.” This classification of acquisitions has been important to management and investors in monitoring the results of these businesses and gauging the leveraging performance contribution that a selective acquisition program can have on our total performance. Depreciation and amortization and regional and unallocated funeral and cemetery costs are not included in operating profit.
Total revenue for the year ended December 31, 2012 was $204.1 million, an increase of 8.8%, compared to $187.7 million for the comparable period in 2011 and gross profit increased by $9.8 million, or 18.8% from 2011 to 2012. Our acquired businesses drove the overall revenues higher, and both existing and acquired business contributed to the higher increase in gross profit in 2012 compared to 2011. Operating income increased by $9.1 million from 2011 to 2012 due to margin growth from our acquisitions, existing funeral home businesses and financial profit. Net income from continuing operations for the year ended December 31, 2012 totaled $11.6 million, equal to $0.64 per diluted share as compared to $6.8 million for the year ended December 31, 2011, or $0.37 per diluted share. Net income for the year ended December 31, 2012 totaled $11.4 million, equal to $0.63 per diluted share as compared to $7.0 million for the year ended December 31, 2011, or $0.38 per diluted share as we had income from discontinued operations in 2011 and a loss in 2012.
Total funeral home and cemetery gross margin results improved in 2012 compared to 2011 and 2010 as the gross profit margin rose to 30.3% in 2012 compared to 27.7% in 2011 and 26.1% in 2010. The increased gross profit margin translated into gross profit of $61.9 million in 2012 compared to $52.1 million in 2011 and $47.4 million in 2010. The improvement was primarily due to the acquisitions.
General and administrative total expenses increased $0.7 million in 2012 compared to 2011, the majority of which was due to hiring additional personnel within our national cemetery and preneed operations and increased incentive compensation.
 
Another source of increasing revenue and gross profit is the income recognized from the investments in the preneed funeral trust funds, the cemetery merchandise and services trust funds and the perpetual care trust funds. There was a major reallocation of investments that began in the latter half of 2008, which led to increasing revenue over the four year period ending December 31, 2012 as a result of substantially higher income from fixed income securities and from capital gains recognized in the portfolios. For the four year period ended December 31, 2012, the performance of the funds, which includes realized income and unrealized appreciation, resulted in a 99.8% return. Investment income realized in the perpetual care trust funds (except for capital gains in certain states) is recognized as income when earned in the portfolio. Investment income realized in the preneed funeral trust funds and the cemetery merchandise and services trust funds is allocated to the individual preneed contracts and deferred from revenue until the time that the service and merchandise are delivered to the customer. Because higher income has accumulated in the preneed trust funds, management expects increasing revenue in the future as the preneed contracts are delivered. The increase in revenues from trust earnings from 2011 to 2012 totaled $3.2 million and the increase in revenues from trust earnings from 2010 to 2011 totaled $0.6 million. The increase in 2012 was due to an increase in realized interest income in our perpetual care accounts and increased earnings from delivered preneed contracts.

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In certain states, we are allowed to withdraw realized trust earnings prior to delivery from cemetery merchandise and services trusts, which management describes as “Withdrawable trust income.” The Withdrawable trust income totaled $4.5 million and $1.9 million, respectively, for the years ended December 31, 2011, and 2012. The year over year decline was attributable to substantial gains realized in the trust funds throughout 2011 that was not repeated in 2012. While the Withdrawable trust income is not recognized as revenue in our consolidated statements of operations in the year withdrawn, but it is considered deferred revenue and it increases cash flow from operations. The Withdrawable trust income is treated as a special item in our Non-GAAP presentation of net income and diluted earnings per share.
We are providing below a reconciliation of net income from continuing operations (a GAAP measure) to Non-GAAP net income (a non-GAAP measure). Non-GAAP net income is defined as net income from continuing operations, then adjusted for special items, including Withdrawable trust income, acquisition expenses and the other items in the table below. Non-GAAP net income is used as a supplemental financial measurement by management and investors to compare our current financial performance with our previous results and with the performance of other death care companies. The adjustment of special items in Non-GAAP income allows management to focus on the evaluation of operating performance as it primarily relates to our operating expenses. We do not intend for this information to be considered in isolation or as a substitute for other measures of performance prepared in accordance with GAAP.
 
 
Year Ended December 31,
 
2011
 
2012
(In millions, except diluted EPS)
Net
Income
 
Diluted
EPS
 
Net
Income
 
Diluted
EPS
Net income from continuing operations, as reported
$
6.8

 
$
0.37

 
$
11.6

 
$
0.64

After-tax Special Items:
 
 
 
 
 
 
 
Withdrawable trust income
2.6

 
0.15

 
1.2

 
0.06

Additional interest and other costs of the Credit Facility
0.1

 
0.01

 
1.8

 
0.10

Acquisition expenses
0.7

 
0.04

 
0.8

 
0.04

Severance costs
1.1

 
0.06

 
0.5

 
0.03

Other professional fees
0.1

 
0.01

 

 

Non-recurring legal fees / settlements

 

 
0.1

 
0.01

Reduction of litigation reserve

 

 
(0.5
)
 
(0.03
)
Stock performance based incentive executive compensation
0.6

 
0.03

 

 

Gain on repurchase of convertible junior subordinated debentures
(0.5
)
 
(0.03
)
 

 

Securities transactions expenses
0.3

 
0.01

 

 

Non-GAAP net income including Special Items
$
11.8

 
$
0.65

 
$
15.5

 
$
0.85

Diluted weighted average shares outstanding (in thousands)
 
 
18,397

 
 
 
18,226


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Funeral Home Segment. The following table sets forth certain information regarding our revenues and operating profit from the funeral home operations for the year ended December 31, 2011 compared to the year ended December 31, 2012.
 
 
Year Ended
December 31,
 
Change
 
2011
 
2012
 
Amount
 
Percent
 
(dollars in thousands)
Revenues:
 
 
 
 
 
 
 
Same store operating revenue
$
120,766

 
$
120,576

 
$
(190
)
 
(0.2
)%
Acquired operating revenue
14,210

 
25,802

 
11,592

 
81.6
 %
Preneed funeral insurance commissions
1,811

 
1,711

 
(100
)
 
(5.5
)%
Preneed funeral trust earnings
6,357

 
5,968

 
(389
)
 
(6.1
)%
Revenues from continuing operations
$
143,144

 
$
154,057

 
$
10,913

 
7.6
 %
 
 
 
 
 
 
 
 
Operating profit:
 
 
 
 
 
 
 
Same store operating profit
$
43,288

 
$
46,231

 
$
2,943

 
6.8
 %
Acquired operating profit
3,681

 
8,339

 
4,658

 
126.5
 %
Preneed funeral insurance commissions
435

 
304

 
(131
)
 
(30.1
)%
Preneed funeral trust earnings
6,357

 
5,968

 
(389
)
 
(6.1
)%
Operating profit from continuing operations
$
53,761

 
$
60,842

 
$
7,081

 
13.2
 %


Funeral home same store operating revenues for the year ended December 31, 2012 decreased $0.2 million, or 0.2% when compared to the year ended December 31, 2011. We experienced a decline in the number of contracts year over year of 1.4% and the average revenue per contract for those existing operations increased $40 to $5,537. The average revenue per contract includes the impact of the funeral trust fund earnings recognized at the time that we provide the needed services for preneed families. Excluding funeral trust earnings, the average revenue per contract increased $65 to $5,297. The number of traditional burial contracts decreased 4.6% while the average revenue per burial contract increased 2.7% to $8,318. The cremation rate for the same store businesses rose from 42.7% to 44.5%. The average revenue per cremation contract increased 0.5% to $3,084, and the number of cremation contracts increased 2.6%. Cremations with services have declined from 39.0% of total cremation contracts in the year ended 2011 to 35.2% in the year ended 2012. The average revenue for “other” contracts, which make up approximately 7.3% of the number of contracts, increased from $2,041 to $2,112. Other contracts consist of charges for merchandise or services for which we do not perform a funeral service for the deceased during the period.
Same store operating profit for the year ended December 31, 2012 increased $2.9 million, or 6.8%, from the comparable year ended December 31, 2011, and as a percentage of funeral same store operating revenue, increased from 35.8% to 38.3% as we have seen operating expenses decrease in the year ended December 31, 2012. We have experienced decreases in most same store controllable expense categories, including $2.4 million in salaries, wages and benefit costs and $0.2 million in transportation costs for the year ended December 31, 2012, when compared to the year ended December 31, 2011. Our costs for the self insurance program for property, casualty and general liability risk also increased by approximately $0.3 million year over year.
Funeral home acquired revenues for the year ended December 31, 2012 increased $11.6 million, or 81.6%, when compared to the year ended December 31, 2011, as we experienced a 52.6% increase in the number of contracts, due in large part to the acquisitions completed in 2012 and 2011, and an increase of 18.9%, to $4,685, in the average revenue per contract for those acquired operations. Excluding funeral trust earnings, the average revenue per contract increased 19.0% year over year. The cremation rate for the acquired businesses was 52.1% for 2011, compared to 59.4% in the prior year. The average revenue per cremation contract increased 8.9% to $3,007 for 2012, and the number of cremation contracts increased 33.8% compared to 2011.
Acquired operating profit for the year ended December 31, 2012 increased $4.7 million, or 126.5%, from the year ended December 31, 2011 and, as a percentage of revenue from acquired funeral homes, increased from 25.9% for 2011 to 32.3% for 2012. As these acquired businesses transition into our Standard Operating Model, we expect to see operating profit margins rise toward those on a same store basis.

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The two categories of financial revenue, insurance commissions and trust earnings on matured preneed contracts, on a combined basis, decreased $0.5 million in both revenue and operating profit compared to the year ended December 31, 2011, primarily due to a reduction in earned insurance commissions as we increased sales of preneed funeral trust contracts in 2012.
Cemetery Segment. The following table sets forth certain information regarding our revenues and operating profit from the cemetery operations for the year ended December 31, 2011 compared to the year ended December 31, 2012:
 
 
Year Ended
December 31,
 
Change
 
2011
 
2012
 
Amount
 
Percent
 
(dollars in thousands)
Revenues:
 
 
 
 
 
 
 
Same store operating revenue
$
38,152

 
$
39,902

 
$
1,750

 
4.6
%
Acquired operating revenue

 
166

 
166

 
n/a

Cemetery trust earnings
5,041

 
8,506

 
3,465

 
68.7
%
Preneed cemetery finance charges
1,341

 
1,518

 
177

 
13.2
%
Revenues from continuing operations
$
44,534

 
$
50,092

 
$
5,558

 
12.5
%
 
 
 
 
 
 
 
 
Operating Profit:
 
 
 
 
 
 
 
Same store operating profit
$
9,525

 
$
10,176

 
$
651

 
6.8
%
Acquired operating profit

 
(76
)
 
(76
)
 
n/a

Cemetery trust earnings
5,041

 
8,457

 
3,416

 
67.8
%
Preneed cemetery finance charges
1,341

 
1,518

 
177

 
13.2
%
Operating profit from continuing operations
$
15,907

 
$
20,075

 
$
4,168

 
26.2
%
Cemetery same store operating revenues for the year ended December 31, 2012, increased $1.8 million, or 4.6%, compared to the year ended December 31, 2011. The revenue increase was attributable to same store revenue from preneed property sales, which increased $0.9 million, or 5.4%, due to a 0.7% increase in the number of interment rights (property) sold and a 6.2% increase in the average price per interment compared to 2011. Revenue from deliveries of preneed merchandise and services increased $0.2 million, or 3.6%. Same store at-need revenues increased $0.2 million, or 1.5%.
Cemetery same store operating profit for the year ended December 31, 2012 increased $0.6 million, or 6.8%. As a percentage of revenues, cemetery same store operating profit slightly increased from 25.0% to 25.5%, as a result of increased revenues. Promotional expenses (primarily preneed sales commissions) increased $0.9 million, preneed property costs increased $0.3 million and bad debts increased $0.3 million. These changes caused the preneed margin to decrease 380 basis points to 45.6%. Overall, controllable expenses such as salaries and benefits, transportation, and general and administrative costs decreased $0.2 million or 1.3% and the costs of the self insurance program for property, casualty and general liability risks increased $0.1 million, or 33.1%.
Cemetery acquired revenues and operating profit for the year ended December 31, 2012 is the result of an acquisition during the second quarter.
The two categories of financial revenue consist of trust earnings and finance charges on preneed receivables. Trust earnings increased $3.5 million, or 68.7%, when compared to the year ended December 31, 2011. Earnings from perpetual care trust funds totaled $6.7 million for the year ended December 31, 2012, compared to $3.6 million for the year ended December 31, 2011, an increase of $3.0 million, or 82.9%. The increase in perpetual care trust earnings is due to higher interest income earned in 2012 compared to 2011. Trust earnings recognized upon the delivery of merchandise and service contracts increased $0.1 million, or 5.7% to $1.5 million, compared to the same period in 2011. Higher trust income and capital gains realized in recent years in the merchandise and services trusts have been allocated to the preneed contracts which are providing higher income to recognize upon delivery. Finance charges on the preneed contracts increased $0.2 million or 13.2% year over year due to the increase in overall preneed sales and preneed receivables.
Other. General and administrative expenses totaled $22.5 million for the year ended December 31, 2012, an increase of $0.8 million compared to the year ended December 31, 2011. We incurred $0.8 million of additional costs due to the expansion and upgrade of talent in our national cemetery and preneed organization and $2.4 million increase in incentive compensation costs. In 2011, we had $1.1 million of additional termination expenses in connection with the reorganization of management,

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$0.8 million of incentive compensation costs for a non-recurring performance based plan and $0.5 million related to a non-recurring securities transaction.
Interest income and other, net for the year ended December 31, 2012 is primarily a reduction in a litigation reserve that management believes future costs are immaterial.
Income taxes. See Note 16 to the Consolidated Financial Statements for a discussion of the income taxes for 2012 and 2011.
YEAR ENDED DECEMBER 31, 2011 COMPARED TO YEAR ENDED DECEMBER 31, 2010
The following is a discussion of our results of operations for the years ended December 31, 2011 and 2010 as it was presented on a historical basis at December 31, 2011. The term “same store” or “existing operations” refers to funeral homes and cemeteries acquired prior to January 1, 2006 and owned and operated for the entirety of each period presented. Funeral homes and cemeteries purchased after January 1, 2006 are referred to as “acquired.” This presentation of acquired operations included seven businesses acquired during 2007 and the presentation of same store operations included four businesses that were discontinued in 2012.
Total revenue for the year ended December 31, 2011 was $190.6 million, an increase of 3.1%, compared to $184.9 million for the comparable period in 2010 and gross profit increased by $4.9 million, or 10.2% from 2010 to 2011. Our acquired businesses drove the overall revenues higher, and both existing and acquired business contributed to the higher increase in gross profit in 2011 compared to 2010. Operating income declined by $1.1 million from 2010 to 2011 due to approximately $6.3 million in higher general and administrative expenses in 2011 compared to 2010. Net income for the year ended December 31, 2011 totaled $7.0 million, equal to $0.38 per diluted share as compared to $8.1 million for the year ended December 31, 2010, or $0.45 per diluted share.
Total funeral home and cemetery gross margin results improved in 2011 compared to 2010 as the gross profit margin rose to 27.4% in 2011 compared to 25.7% in 2010. The increased gross profit margin translated into gross profit of $52.3 million in 2011 compared to $47.4 million in 2010. The improvement was due primarily to lower costs and expenses.
The increase in gross profit in 2011 was more than offset by a $6.3 million increase in general and administrative expenses compared to 2010, the majority of which was due to the following items, which management describes as “Special Items” (dollars in millions):
 
Termination expenses related to a management restructuring
$
1.7

Stock-based performance plan that has been discontinued
1.1

Acquisition expenses
0.6

Debt offering costs
0.5

Professional fees related to a cemetery project
0.1

Total increase in Special Items
$
4.0

Had we not incurred these increases in Special Items, general and administrative expense would have increased by $2.3 million compared to 2010, and general and administrative expenses expressed as a percentage of revenue would have equaled 9.3%, comparable to 2010. While the increase in the Special Items may occur in the future, those categories of expenses were not significant in 2010. Adjusting operating income for the increases in the Special Items results in operating income increasing $2.9 million compared to 2010 and as a percentage of revenue would be 17.6%, 100 basis points higher than 2010. Adjusting diluted earnings per share for the increase in the Special Items results in the proforma equivalent of $0.51 for 2011, a 13.3% increase compared to $0.45 in diluted earnings per share for 2010.
Another source of increasing revenue and gross profit is the income recognized from the investments in the preneed funeral trust funds, the cemetery merchandise and services trust funds and the perpetual care trust funds. There was a major reallocation of investments that began in the latter half of 2008, which led to increasing revenue over the three year period ending December 31, 2011 because of substantially higher income from fixed income securities and from capital gains recognized in the portfolios. For the three year period ended December 31, 2011, the performance of the three funds, which includes realized income and unrealized appreciation, resulted in a 63.4% return. Investment income realized in the perpetual care trust funds (except for capital gains in certain states) is recognized as income when earned in the portfolio. Investment income realized in the preneed funeral trust funds and the cemetery merchandise and services trust funds are allocated to the individual preneed accounts and deferred from revenue until the time that the service and merchandise are delivered to the customer. Because higher income has accumulated in the preneed trust funds, management expects to see increasing revenue in

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the future as the preneed contracts are delivered. The increase in revenues from trust earnings from 2010 to 2011 totaled $0.6 million and the increase in revenues from trust earnings from 2009 to 2010 totaled $4.3 million.
The Withdrawable trust income totaled $4.5 million in 2011 and $3.4 million in 2010 as a result of realized fixed income and equity gains in 2010 and the first half of 2011. We are providing below a reconciliation of net income available to common stockholders (a GAAP measure) to Non-GAAP net income (a non-GAAP measure). There were no discontinued operations in 2011 and 2010. Non-GAAP net income is defined as net income from continuing operations, then adjusted for special items, including Withdrawable trust income, acquisition expenses and the other items in the table below. Non-GAAP net income is used as a supplemental financial measurement by management and investors to compare our current financial performance with our previous results and with the performance of other death care companies. The adjustment of special items in Non-GAAP income allows management to focus on the evaluation of operating performance as it primarily relates to our operating expenses. We do not intend for this information to be considered in isolation or as a substitute for other measures of performance prepared in accordance with GAAP.
 
 
Year Ended December 31,
 
2010
 
2011
(In millions, except diluted EPS)
Net
Income
 
Diluted
EPS
 
Net
Income
 
Diluted
EPS
Net income available to common stockholders, as reported
$
8.1

 
$
0.45

 
$
7.0

 
$
0.38

After-tax Special Items:
 
 
 
 
 
 
 
Withdrawable trust income
2.1

 
0.11

 
2.7

 
0.15

Stock performance based incentive executive compensation

 

 
0.6

 
0.03

Gain on repurchase of convertible junior subordinated debentures
(0.2
)
 
(0.01
)
 
(0.5
)
 
(0.03
)
Securities transactions expenses

 

 
0.3

 
0.01

Losses on early extinguishment of debt

 

 
0.1

 
0.01

Acquisition expenses
0.4

 
0.02

 
0.7

 
0.04

Termination expenses
0.1

 
0.01

 
1.2

 
0.06

Professional fees related to a cemetery project

 

 
0.1

 
0.01

Net gain on disposition of assets
(0.3
)
 
(0.02
)
 

 

Recovery of legal fees
(0.4
)
 
(0.02
)
 

 

Non-GAAP net income including Special Items
$
9.8

 
$
0.54

 
$
12.2

 
$
0.66

Diluted weighted average shares outstanding (in thousands)
 
 
17,938

 
 
 
18,397


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Funeral Home Segment. The following table sets forth certain information regarding our revenues and operating profit from the funeral home operations for the year ended December 31, 2010 compared to the year ended December 31, 2011.
 
 
Year Ended
December 31,
 
Change
 
2010
 
2011
 
Amount
 
Percent
 
(dollars in thousands)
Revenues:
 
 
 
 
 
 
 
Same store operating revenue
$
107,680

 
$
106,679

 
$
(1,001
)
 
(0.9
)%
Acquired operating revenue
22,063

 
30,307

 
8,244

 
37.4
 %
Preneed funeral insurance commissions
2,265

 
1,811

 
(454
)
 
(20.0
)%
Preneed funeral trust earnings
6,117

 
6,425

 
308

 
5.0
 %
Revenues from continuing operations
$
138,125

 
$
145,222

 
$
7,097

 
5.1
 %
 
 
 
 
 
 
 
 
Operating profit:
 
 
 
 
 
 
 
Same store operating profit
$
36,035

 
$
38,152

 
$
2,117

 
5.9
 %
Acquired operating profit
5,123

 
8,937

 
3,814

 
74.4
 %
Preneed funeral insurance commissions
876

 
434

 
(442
)
 
(50.5
)%
Preneed funeral trust earnings
6,117

 
6,425

 
308

 
5.0
 %
Operating profit from continuing operations
$
48,151

 
$
53,948

 
$
5,797

 
12.0
 %
Funeral home same store operating revenues for the year ended December 31, 2011 decreased $1.0 million, or 0.9% when compared to the year ended December 31, 2010. We experienced a decline in the number of contracts year over year of 1.3% and the average revenue per contract for those existing operations increased $2 to $5,596. The average revenue per contract includes the impact of the funeral trust fund earnings recognized at the time that we provide the needed services for preneed families. Excluding funeral trust earnings, the average revenue per contract increased $8 to $5,348. The number of traditional burial contracts decreased 3.8% while the average revenue per burial contract increased 1.8% to $8,240. The cremation rate for the same store businesses rose from 40.8% to 42.1%. The average revenue per cremation contract increased 0.2% to $3,091, and the number of cremation contracts increased 1.7%. Cremations with services have declined from 42.2% of total cremation contracts in the year ended 2010 to 37.4% in the year ended 2011. The average revenue for “other” contracts, which make up approximately 7.7% of the number of contracts, increased from $2,018 to $2,053. Other contracts consist of charges for merchandise or services for which we do not perform a funeral service for the deceased during the period.
Same store operating profit for the year ended December 31, 2011 increased $2.1 million, or 5.9%, from the comparable year ended December 31, 2010, and as a percentage of funeral same store operating revenue, increased from 33.5% to 35.8% as we have seen operating expenses decrease in the year ended December 31, 2011. We have experienced decreases in most same store controllable expense categories, including $1.2 million in salaries, wages and benefit costs for the year ended December 31, 2011, when compared to the year ended December 31, 2010. Related to the decline in burial contracts of 390 contracts, we experienced a decline in merchandise costs, such as caskets, of approximately $0.8 million. Our costs for the self insurance program for property, casualty and general liability risk also decreased by approximately $0.6 million year over year.
Funeral home acquired revenues for the year ended December 31, 2011 increased $8.2 million, or 37.4%, when compared to the year ended December 31, 2010, as we experienced a 37.8% increase in the number of contracts, due in large part to the acquisitions completed in 2011 and 2010, and an increase of 0.9%, to $4,130, in the average revenue per contract for those acquired operations. Excluding funeral trust earnings, the average revenue per contract increased 0.6% year over year. The cremation rate for the acquired businesses was 57.4% for 2011, up from 56.1% in the prior year. The average revenue per cremation contract increased 7.1% to $2,638 for 2011, and the number of cremation contracts increased 40.9% compared to 2010.
Acquired operating profit for the year ended December 31, 2011 increased $3.8 million, or 74.4%, from the year ended December 31, 2010 and, as a percentage of revenue from acquired funeral homes, increased from 23.2% for 2010 to 29.5% for 2011. As these acquired businesses transition into Carriage’s Standard Operating Model, we expect to see operating profit margins rise toward those on a same store basis.
The two categories of financial revenue, insurance commissions and trust earnings on matured preneed contracts, on a combined basis, decreased $0.1 million in both revenue and operating profit compared to the year ended December 31, 2010.

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Cemetery Segment. The following table sets forth certain information regarding our revenues and operating profit from the cemetery operations for the year ended December 31, 2010 compared to the year ended December 31, 2011:
 
 
Year Ended
December 31,
 
Change
 
2010
 
2011
 
Amount
 
Percent
 
(dollars in thousands)
Revenues:
 
 
 
 
 
 
 
Same store operating revenue
$
34,211

 
$
32,407

 
$
(1,804
)
 
(5.3
)%
Acquired operating revenue
6,239

 
6,574

 
335

 
5.4
 %
Cemetery trust earnings
4,815

 
5,073

 
258

 
5.4
 %
Preneed cemetery finance charges
1,557

 
1,360

 
(197
)
 
(12.6
)%
Revenues from continuing operations
$
46,822

 
$
45,414

 
$
(1,408
)
 
(3.0
)%
 
 
 
 
 
 
 
 
Operating Profit:
 
 
 
 
 
 
 
Same store operating profit
$
7,340

 
$
7,603

 
$
263

 
3.6
 %
Acquired operating profit
1,707

 
1,944

 
237

 
13.9
 %
Cemetery trust earnings
4,815

 
5,073

 
258

 
5.4
 %
Preneed cemetery finance charges
1,557

 
1,360

 
(197
)
 
(12.6
)%
Operating profit from continuing operations
$
15,419

 
$
15,980

 
$
561

 
3.6
 %
Cemetery same store operating revenues for the year ended December 31, 2011, decreased $1.8 million, or 5.3%, compared to the year ended December 31, 2010. The revenue decline was attributable to same store revenue from preneed property sales, which decreased $1.9 million, or 12.1%, due to a 13.9% decrease in the number of interment rights (property) sold. We also experienced a 3.2% decrease in the average price per interment compared to 2010. Revenue from deliveries of preneed merchandise and services decreased $0.1 million, or 2.9%. Same store at-need revenues increased $0.2 million, or 1.5%.
Cemetery same store operating profit for the year ended December 31, 2011 increased $0.3 million, or 3.6%, even though we experienced declining revenue. As a percentage of revenues, cemetery same store operating profit increased from 21.4% to 23.5%. Promotional expenses (primarily preneed sales commissions) decreased $0.9 million and preneed property costs decreased $0.6 million, both in connection with the lower preneed sales volumes. These changes caused the preneed margin to increase 500 basis points to 48.6%. Bad debts decreased $0.4 million due to better management of receivables. Overall, controllable expenses such as salaries and benefits, transportation, and general and administrative costs declined $0.4 million, or 3.5%, and the costs of the self insurance program for property, casualty and general liability risks decreased $0.1 million, or 4.1%.
Cemetery acquired revenues for the year ended December 30, 2011 increased $0.3 million, or 5.4%, compared to the year ended December 31, 2010, due to revenue from preneed property sales which increased $0.3 million or 9.0%. Preneed revenue from merchandise and services deliveries and at-need revenues remained flat compared to the same period in 2010. As a percentage of revenues, cemetery acquired operating profit increased from 27.4% to 29.6% from the increase in preneed property sales.
The two categories of financial revenue consist of trust earnings and finance charges on preneed receivables. Trust earnings increased $0.3 million, or 5.4%, when compared to the year ended December 31, 2010. Earnings from perpetual care trust funds totaled $3.6 million for the year ended December 31, 2011, compared to $4.2 million for the year ended December 31, 2010, a decrease of $0.6 million, or 14.3%. The decrease in perpetual care trust earnings is due to significantly higher capital gains realized in 2010 compared to 2011. Trust earnings recognized upon the delivery of merchandise and service contracts increased $0.9 million, or 154.0% to $1.4 million, compared to the same period in 2010. Higher trust income and capital gains realized in recent years in the merchandise and services trusts have been allocated to the preneed contracts which are providing higher income to recognize upon delivery. Finance charges on the preneed contracts decreased $0.2 million or 12.6% year over year due to the decline in overall preneed sales and preneed receivables.
Other. General and administrative expenses totaled $21.7 million for the year ended December 31, 2011, an increase of $6.3 million compared to the year ended December 31, 2010. We incurred $1.9 million of termination expenses in 2011 in connection with the reorganization of management. We also incurred $1.3 million of additional costs due to the expansion and

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upgrade of talent in our regional operations organization and home office support departments. In 2011, we had $0.5 million of additional public company costs from increased director fees, audit fees and franchise taxes. We incurred an additional $1.6 million of incentive compensation costs for performance based plans and approximately $0.6 million of additional costs related to the closing of acquisitions. Offset in our 2010 general and administrative expenses is a $0.7 million credit for the recovery of legal fees from a previously settled lawsuit.
Interest income and other, net for the year ended December 31, 2011 is primarily gains on the repurchase of convertible junior subordinated debentures.
Income taxes. See Note 16 to the Consolidated Financial Statements for a discussion of the income taxes for 2011 and 2010.
LIQUIDITY AND CAPITAL RESOURCES
Overview
Our primary sources of liquidity and capital resources are internally generated cash flows from operating activities and availability under our Credit Facility. We generate cash in our operations primarily from at-need sales and delivery of preneed sales. We also generate cash from earnings on our cemetery perpetual care trusts. We believe that existing cash balances, future cash flows from operations and borrowing under our Credit Facility will be sufficient to meet our anticipated working capital requirements, capital expenditures, scheduled debt payments, commitments, dividend payments and acquisitions. Based on our recent operating results, current cash position, anticipated future cash flows and sources of financing that we expect to have available, we do not anticipate any significant liquidity constraints in the foreseeable future. However, if our capital expenditures or acquisition plans for 2013 change, we may need to access the capital markets to obtain additional funding. Further, to the extent operating cash flow or access to and cost of financing sources are materially different than expected, future liquidity may be adversely affected.
Cash Flows
We began 2012 with $1.1 million in cash and other liquid investments and ended the year with $1.7 million in cash and $44.7 million drawn on our revolving credit facility. The elements of cash flow for 2012 consisted of the following (in millions):
 
Cash at beginning of year
$
1.1

Cash flow from continuing operations
25.6

Cash provided by discontinuing operations
0.7

Cash used for business acquisitions
(42.7
)
Borrowings on our Credit Facility and payments on our long-term debt obligations, net
40.1

Cash used for dividends of common stock
(1.8
)
Cash used for repurchase of common stock
(4.5
)
Cash used for loan origination costs and call premium on our Senior Notes
(4.9
)
Cash used for maintenance capital expenditures
(5.0
)
Cash used for growth capital expenditures – funeral homes
(5.5
)
Cash used for growth capital expenditures – cemeteries
(2.3
)
Other investing and financing activities, net
0.9

Cash at end of year
$
1.7

The trends in cash provided by continuing operations have fluctuated over the last two years as we generated $25.7 million, $31.0 million and $25.6 million in 2010, 2011 and 2012, respectively. For 2013, we could potentially see a reduction in cash taxes based upon three applications for accounting method changes that were submitted to the Internal Revenue Service prior to December 31, 2012. Since approval has not yet been received, we cannot rely upon the benefit that could result. While there can be no guarantee that the accounting methods will be approved to the full extent applied for, the impact of changing accounting methods would be to reduce cash taxes over the next three years by as much as $21 million.
Annually, we spend approximately $10 - $15 million on capital expenditures and we plan to acquire funeral and cemetery businesses in 2013 and future years. We spent $19.0 million, $18.6 million and $42.7 million on acquisitions in 2010, 2011 and 2012, respectively. Our revolving credit facility provides us the flexibility to fund working capital, capital expenditures, acquisitions or capital needs.

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Table of Contents

Dividends
Our Board declared four quarterly dividends of $0.025 per share, totaling approximately $1.8 million, which were paid on March 1, 2012, June 1, 2012, September 1, 2012 and December 3, 2012 respectively, to record holders of our common stock as of February 13, 2012, May 15, 2012, August 17, 2012 and November 13, 2012 respectively. We have a dividend reinvestment program so that stockholders may elect to reinvest their dividends into additional shares of our common stock.
Debt Obligations
The outstanding principal of long-term debt at December 31, 2012 totaled $178.8 million and consisted of $127.5 million under our term loan, $44.7 million outstanding under our revolving credit facility and $6.6 million in acquisition indebtedness and capital lease obligations.
On August 30, 2012, we replaced our previous credit obligations with the Credit Facility, a new $235 million secured bank credit facility with Bank of America, N.A. as the Administrative Agent, comprised of a $105 million revolving credit facility and a $130 million term loan. The Credit Facility also contains an accordion provision to borrow up to an additional $40 million in our revolving credit facility. The Credit Facility refinanced our previous credit facility, paid other transaction related fees and expenses and will provide for future corporate needs. The proceeds of the term loan borrowings were used to redeem and replace the Senior Notes, our existing 77/8% senior notes, which were scheduled to mature in 2015. The Credit Facility is set to mature on September 30, 2017 and is collateralized by all personal property and funeral home real property in certain states. We have the option to pay interest under the Credit Facility at either prime rate or LIBOR rate plus a margin. At December 31, 2012, the prime rate margin was equivalent to 2.50% and the LIBOR margin was 3.50%. The weighted average interest rate on the Credit Facility at December 31, 2012 was 3.73%.
A total of $89.8 million was outstanding at December 31, 2012 under the convertible junior subordinated debenture. Amounts outstanding under the debenture are payable to our affiliate trust, Carriage Services Capital Trust (the “Trust”), bear interest at 7.0% and mature in 2029. Substantially all the assets of the Trust consist of the convertible junior subordinated debentures. In 1999, the Trust issued 1.875 million shares of 7% convertible preferred securities, termed “TIDES.” The rights under the debentures are functionally equivalent to those of the TIDES. For the year ended 2011, we repurchased 61,742 shares of these TIDES for approximately $2,241,000 and recorded a gain of $846,000. We converted these preferred shares at the current conversion rate of 2.4465 into shares of common stock equal to 151,052 shares, and immediately canceled the shares. No repurchases have been made in 2012.
The convertible junior subordinated debenture payable to the affiliated Trust, and the TIDES, each contain a provision for the deferral of interest payments and distributions for up to 20 consecutive quarters. During any period in which distribution payments are deferred, distributions will continue to accumulate at the 7% annual rate. Also, the deferred distributions themselves accumulate distributions at the annual rate of 7%. During any deferral period, we are prohibited from paying dividends on common stock or repurchasing common stock, subject to limited exceptions. We currently expect to continue paying the distributions as due.
We were in compliance with the covenants contained in the Credit Facility as of December 31, 2012. Key ratios that we must comply with include a Total Debt to EBITDA ratio that as of the last day of each quarter must not be greater than 3.75 to 1.00 and a fixed charge coverage ratio that must not be less than 1.20 to 1.00. As of December 31, 2012, the leverage ratio was 3.06 to 1.00 and the fixed charge coverage ratio was 2.62 to 1.00.
In May 2012, our Board approved an increase to the share repurchase program authorizing the Company to purchase an additional $3 million of our common stock up to an aggregate of $8 million. Through December 31, 2012, we spent $5.2 million buying back our common stock under this plan.
We intend to use cash on hand our Credit Facility primarily to acquire funeral home and cemetery businesses and for internal growth projects, such as cemetery inventory development. We have the ability to draw on our revolving credit facility, subject to customary terms and conditions of the credit agreement. We believe our cash on hand, cash flow from operations, and the available capacity under our revolving credit facility described above will be adequate to meet our working capital needs and other financial obligations over the next twelve months.

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Table of Contents

CONTRACTUAL OBLIGATIONS
The following table summarizes the known future payments required for the debt on our balance sheet as of December 31, 2012. Where appropriate we have indicated the footnote to our annual Consolidated Financial Statements where additional information is available.
 
 
 
 
 Payments Due By Period
(in millions)
  
Financial Note
Reference
 
Total
 
2013
 
2014
 
2015
 
2016
 
2017
 
After
5 Years
Long-term debt obligations
13
 
$
174.6

 
$
11.1

 
$
13.2

 
$
16.6

 
$
20.2

 
$
112.9

 
$
0.6

Capital lease obligations, including interest
15
 
7.1

 
0.4

 
0.5

 
0.5

 
0.5

 
0.5

 
4.7

Convertible junior subordinated debenture (a)
14
 
89.8

 

 

 

 

 

 
89.8

Total contractual obligations
 
 
$
271.5

 
$
11.5

 
$
13.7

 
$
17.1

 
$
20.7

 
$
113.4

 
$
95.1

 
(a)
Matures in 2029
OFF-BALANCE SHEET ARRANGEMENTS
The following table summarizes our off-balance sheet arrangements as of December 31, 2012. Where appropriate we have indicated the footnote to our Consolidated Financial Statements where additional information is available. The interest payments on long-term debt are related to the long-term debt obligations in the table above. All other off-balance sheet arrangements relate to the agreements with our employees, our executive officers, and former owners.
 
 
 
 Payments Due By Period
(in millions)
  
Financial Note
Reference
 
Total
 
2013
 
2014
 
2015
 
2016
 
2017
 
After
5 Years
Operating leases
15
 
$
19.4

 
$
4.1

 
$
3.7

 
$
2.8

 
$
2.0

 
$
1.9

 
$
4.9

Interest payments on long-term debt
 
 
133.4

 
13.0

 
12.5

 
12.0

 
11.3

 
10.0

 
74.6

Noncompete agreements
15
 
6.8

 
1.4

 
1.4

 
1.2

 
1.0

 
0.6

 
1.2

Consulting agreements
15
 
2.7

 
1.0

 
0.7

 
0.5

 
0.3

 
0.1

 
0.1

Executive management compensation agreements
15
 
4.4

 
1.7

 
1.3

 
1.2

 
0.2

 

 

Total contractual cash obligations
 
 
$
166.7

 
$
21.2

 
$
19.6

 
$
17.7

 
$
14.8

 
$
12.6

 
$
80.8

The obligations related to our off-balance sheet arrangements are significant to our future liquidity; however, although we can provide no assurances, we anticipate that these obligations will be funded from cash provided from our operating activities. If we are not able to meet these obligations with cash provided by our operating activities, we may be required to access the capital markets or draw down on our revolving credit facility, both of which may be more difficult to access.
Uncertain tax positions recorded at December 31, 2012 total approximately $8.2 million, excluding penalties and interest. The ultimate timing of when those obligations will be settled cannot be determined with reasonable assurance and have been excluded from the tables above. Refer to Note 16 in our consolidated financial statements.
SEASONALITY
Our business can be affected by seasonal fluctuations in the death rate. Generally, the number of deaths is higher during the winter months because the incidences of death from influenza and pneumonia are higher during this period than other periods of the year.
INFLATION
Inflation has not had a significant impact on our results of operations.

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Table of Contents

ITEM 7A.
QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.
In the ordinary course of business, we are typically exposed to a variety of market risks. Currently, these are primarily related to interest rate risk and changes in the values of securities associated with the preneed and perpetual care trusts. Management is actively involved in monitoring exposure to market risk and developing and utilizing appropriate risk management techniques when appropriate and when available for a reasonable price. We are not exposed to any other significant market risks.
The following quantitative and qualitative information is provided about financial instruments to which we are a party at December 31, 2012, and from which we may incur future gains or losses from changes in market conditions. We do not enter into derivative or other financial instruments for speculative or trading purposes.
Hypothetical changes in interest rates and the values of securities associated with the preneed and perpetual care trusts chosen for the following estimated sensitivity analysis are considered to be reasonable near-term changes generally based on consideration of past fluctuations for each risk category. However, since it is not possible to accurately predict future changes in interest rates, these hypothetical changes may not necessarily be an indicator of probable future fluctuations.
The following information about our market-sensitive financial instruments constitutes a “forward-looking statement.”
In connection with our preneed funeral operations and preneed cemetery merchandise and service sales, the related funeral and cemetery trust funds own investments in equity and debt securities and mutual funds, which are sensitive to current market prices. Cost and market values of such investments as of December 31, 2012 are presented in Notes 6, 8 and 10 to our Consolidated Financial Statements presented herein. The sensitivity of the fixed income securities is such that a 0.25% change in interest rates causes an approximate 1.57% change in the value of the fixed income securities.
We monitor current and forecasted interest rate risk in the ordinary course of business and seek to maintain optimal financial flexibility, quality and solvency. As of December 31, 2012, we had $44.7 million outstanding under our $105.0 million revolving credit facility and $127.5 million on our term loan. Any further borrowings or voluntary prepayments against the revolving credit facility or any change in the floating rate would cause a change in interest expense. We have the option to pay interest under the Credit Facility at either prime rate or LIBOR rate plus a margin. At December 31, 2012, the prime rate margin was equivalent to 2.500% and the LIBOR margin was 3.500%. Assuming the outstanding balance remains unchanged, a change of 100 basis points in our borrowing rate would result in a change in income before taxes of $1.7 million. We have not entered into interest rate hedging arrangements in the past. Management continually evaluates the cost and potential benefits of interest rate hedging arrangements.
The convertible junior subordinated debentures, payable to the Trust, pay interest at the fixed rate of 7% and are carried on our Consolidated Balance Sheet at a cost of approximately $89.8 million. The estimated fair value of these securities is estimated to be approximately $86.2 million at December 31, 2012, based on available broker quotes of the corresponding preferred securities issued by the Trust.
Increases in market interest rates may cause the value of these debt instruments to decrease but such changes will not affect our interest costs. The remainder of the our long-term debt and leases consist of non-interest bearing notes and fixed rate instruments that do not trade in a market, nor otherwise have a quoted market value. Any increase in market interest rates causes the fair value of those liabilities to decrease.

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Table of Contents

ITEM 8.
FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA.
CARRIAGE SERVICES, INC.
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
 
Page
CONSOLIDATED FINANCIAL STATEMENTS:
 
 
 
 
 
 
 
 
 
 
 
 
 

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Report of Independent Registered Public Accounting Firm
The Board of Directors and Stockholders
Carriage Services, Inc.:
We have audited the accompanying consolidated balance sheets of Carriage Services, Inc. and subsidiaries as of December 31, 2012 and 2011, and the related consolidated statements of operations, changes in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2012. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Carriage Services, Inc. and subsidiaries as of December 31, 2012 and 2011, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 2012, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Carriage Services Inc.’s internal control over financial reporting as of December 31, 2012, based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission(COSO), and our report dated March 18, 2013, expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.
/s/ KPMG LLP
Houston, Texas
March 18, 2013



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Table of Contents

CARRIAGE SERVICES, INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)
 
 
December 31,
 
2011
 
2012
ASSETS
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
1,137

 
$
1,698

Accounts receivable, net of allowance for bad debts of $928 in 2011 and $1,177 in 2012
16,605

 
17,812

Assets held for sale

 
1,466

Inventories
5,102

 
5,133

Prepaid expenses
4,630

 
5,107

Other current assets
3,798

 
1,923

Total current assets
31,272

 
33,139

Preneed cemetery trust investments
66,419

 
70,960

Preneed funeral trust investments
75,812

 
82,896

Preneed receivables, net of allowance for bad debts of $1,728 in 2011 and $2,059 in 2012
22,800

 
23,222

Receivables from preneed trusts
22,487

 
25,871

Property, plant and equipment, net of accumulated depreciation of $78,100 in 2011 and $84,291 in 2012
136,469

 
152,433

Cemetery property
71,620

 
75,156

Goodwill
193,962

 
218,442

Deferred charges and other non-current assets
10,451

 
9,424

Cemetery perpetual care trust investments
41,485

 
46,542

Total assets
$
672,777

 
$
738,085

LIABILITIES AND STOCKHOLDERS’ EQUITY
 
 
 
Current liabilities:
 
 
 
Current portion of long-term debt and capital lease obligations
$
628

 
$
11,218

Accounts payable and other liabilities
13,874

 
18,310

Accrued liabilities
17,867

 
12,278

Liabilities associated with assets held for sale

 
369

Total current liabilities
32,369

 
42,175

Long-term debt, net of current portion
131,900

 
118,841

Line of credit
3,100

 
44,700

Convertible junior subordinated debenture due in 2029 to an affiliate
89,770

 
89,770

Obligations under capital leases, net of current portion
4,155

 
4,013

Deferred preneed cemetery revenue
59,934

 
63,998

Deferred preneed funeral revenue
40,961

 
39,794

Deferred preneed cemetery receipts held in trust
66,419

 
70,960

Deferred preneed funeral receipts held in trust
75,812

 
82,896

Care trusts’ corpus
41,379

 
45,920

Total liabilities
545,799

 
603,067

Commitments and contingencies:
 
 
 
Redeemable Preferred Stock
200

 
200

Stockholders’ equity:
 
 
 
Common stock, $.01 par value; 80,000,000 shares authorized; 21,663,000 and 22,078,000 issued as of December 31, 2011 and 2012, respectively
217

 
221

Additional paid-in capital
201,284

 
202,462

Accumulated deficit
(63,987
)
 
(52,598
)
Treasury stock, at cost; 3,236,000 and 3,922,000 shares at December 31, 2011 and 2012, respectively
(10,736
)
 
(15,267
)
Total stockholders’ equity
126,778

 
134,818

Total liabilities and stockholders’ equity
$
672,777

 
$
738,085

The accompanying notes are an integral part of these Consolidated Financial Statements.

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Table of Contents

CARRIAGE SERVICES, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
 
 
Year Ended December 31,
 
2010
 
2011
 
2012
Revenues:
 
 
 
 
 
Funeral
$
135,906

 
$
143,144

 
$
154,057

Cemetery
45,895

 
44,534

 
50,092

 
181,801

 
187,678

 
204,149

Field costs and expenses:
 
 
 
 
 
Funeral
87,767

 
89,383

 
93,215

Cemetery
30,497

 
28,627

 
30,017

Depreciation and amortization
8,598

 
8,572

 
9,090

Regional and unallocated funeral and cemetery costs
7,502

 
9,024

 
9,952

 
134,364

 
135,606

 
142,274

Gross profit
47,437

 
52,072

 
61,875

Corporate costs and expenses:
 
 
 
 
 
General, administrative and other
15,437

 
21,732

 
22,494

Home office depreciation and amortization
1,355

 
1,013

 
964

 
16,792

 
22,745

 
23,458

Operating income
30,645

 
29,327

 
38,417

Interest expense
(18,262
)
 
(18,104
)
 
(17,100
)
Interest income and other, net
751

 
51

 
963

Gain on repurchase of junior subordinated debentures
317

 
846

 

Loss on early extinguishment of debt and other costs

 
(201
)
 
(3,031
)
Total interest and other, net
(17,194
)
 
(17,408
)
 
(19,168
)
Income from continuing operations before income taxes
13,451

 
11,919

 
19,249

Provision for income taxes
(5,370
)
 
(5,066
)
 
(7,642
)
Net income from continuing operations
8,081

 
6,853

 
11,607

Income (loss) from discontinued operations, net of tax
(2
)
 
125

 
(204
)
Net income
8,079

 
6,978

 
11,403

Preferred stock dividend
14

 
14

 
14

Net income available to common stockholders
$
8,065

 
$
6,964

 
$
11,389

 
 
 
 
 
 
Basic earnings per common share:
 
 
 
 
 
Continuing operations
$
0.46

 
$
0.37

 
$
0.64

Discontinued operations

 
0.01

 
(0.01
)
Basic earnings per common share
$
0.46

 
$
0.38

 
$
0.63

 
 
 
 
 
 
Diluted earnings per common share:
 
 
 
 
 
Continuing operations
$
0.45

 
$
0.37

 
$
0.64

Discontinued operations

 
0.01

 
(0.01
)
Diluted earnings per common share
$
0.45

 
$
0.38

 
$
0.63

 
 
 
 
 
 
Dividends declared per share:
$

 
$
0.075

 
$
0.100

Weighted average number of common and common equivalent shares outstanding:
 
 
 
 
 
Basic
17,635

 
18,359

 
18,126

Diluted
17,938

 
18,397

 
18,226

The accompanying notes are an integral part of these Consolidated Financial Statements.


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Table of Contents

CARRIAGE SERVICES, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(in thousands)
 
 
Shares
Outstanding
 
Common
Stock
 
Additional
Paid-in
Capital
 
Accumulated
Deficit
 
Treasury
Stock
 
Total
Balance – December 31, 2009
17,302

 
$
205

 
$
197,033

 
$
(79,016
)
 
$
(10,000
)
 
$
108,222

Net Income – 2010

 

 

 
8,065

 

 
8,065

Issuance of common stock
202

 
2

 
1,113

 

 

 
1,115

Exercise of stock options
516

 
5

 
1,412

 

 

 
1,417

Issuance of restricted common stock
250

 
2

 
(2
)
 

 

 

Cancellation and retirement of restricted common stock
(68
)
 
(1
)
 
(217
)
 

 

 
(218
)
Amortization of restricted common stock

 

 
1,394

 

 

 
1,394

Stock-based compensation expense

 

 
254

 

 

 
254

Acquisition of convertible junior subordinated debentures converted into treasury stock
(44
)
 

 

 

 
(576
)
 
(576
)
Balance – December 31, 2010
18,158

 
213

 
200,987

 
(70,951
)
 
(10,576
)
 
119,673

Net Income – 2011

 

 

 
6,964

 

 
6,964

Issuance of common stock
125

 
1

 
521

 

 

 
522

Exercise of stock options
173

 
1

 
290

 

 

 
291

Issuance of restricted common stock
280

 
3

 
(3
)
 

 

 

Cancellation and retirement of restricted common stock
(183
)
 
(1
)
 
(426
)
 

 

 
(427
)
Amortization of restricted common stock

 

 
1,530

 

 

 
1,530

Stock-based compensation expense

 

 
337

 

 

 
337

Treasury stock acquired
(126
)
 

 
(576
)
 

 
(160
)
 
(736
)
Dividends on common stock

 

 
(1,376
)
 

 

 
(1,376
)
Balance – December 31, 2011
18,427

 
217

 
201,284

 
(63,987
)
 
(10,736
)
 
126,778

Net Income – 2012

 

 

 
11,389

 

 
11,389

Issuance of common stock
151

 
1

 
843

 

 

 
844

Exercise of stock options
81

 
1

 
436

 

 

 
437

Issuance of restricted common stock
379

 
4

 
18

 

 

 
22

Cancellation and retirement of restricted common stock
(196
)
 
(2
)
 
(432
)
 

 

 
(434
)
Accelerated vesting of restricted common stock and options

 

 
281

 

 

 
281

Amortization of restricted common stock

 

 
1,370

 

 

 
1,370

Stock-based compensation expense

 

 
466

 

 

 
466

Treasury stock acquired
(686
)
 

 

 

 
(4,531
)
 
(4,531
)
Dividends on common stock

 

 
(1,804
)
 

 

 
(1,804
)
Balance – December 31, 2012
18,156

 
$
221

 
$
202,462

 
$
(52,598
)
 
$
(15,267
)
 
$
134,818

The accompanying notes are an integral part of these Consolidated Financial Statements.


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Table of Contents

CARRIAGE SERVICES, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
 
For the years ended December 31,
 
2010
 
2011
 
2012
Cash flows from operating activities:
 
 
 
 
 
Net income
$
8,079

 
$
6,978

 
$
11,403

Adjustments to reconcile net income to net cash provided by operating activities:
 
 
 
 
 
(Income) loss from discontinued operations
2

 
(125
)
 
204

Depreciation and amortization
9,953

 
9,585

 
10,054

Amortization of deferred financing costs
728

 
653

 
685

Gain on repurchase of convertible junior subordinated debentures
(317
)
 
(846
)
 

Provision for losses on accounts receivable
3,974

 
2,756

 
2,555

Stock-based compensation expense
1,759

 
1,867

 
2,174

Deferred income taxes (benefit)
2,432

 
(3,462
)
 
3,930

Loss on early extinguishment of debt

 
201

 
1,323

Other
(153
)
 
38

 
252

Changes in operating assets and liabilities that provided (required) cash:
 
 
 
 
 
Accounts and preneed receivables
(4,721
)
 
(1,933
)
 
(4,579
)
Inventories
(156
)
 
(278
)
 
(20
)
Prepaid expenses
605

 
(919
)
 
(477
)
Other current assets
1,384

 
(312
)
 
5,831

Deferred charges and other

 
(38
)
 
(38
)
Preneed funeral and cemetery trust investments
(1,345
)
 
10,956

 
6,658

Accounts payable and accrued liabilities
2,046

 
7,003

 
(7,201
)
Deferred preneed funeral and cemetery revenue
177

 
10,316

 
3,720

Deferred preneed funeral and cemetery receipts held in trust
1,212

 
(11,481
)
 
(10,850
)
Net cash provided by continuing operating activities
25,659

 
30,959

 
25,624

Net cash provided by discontinuing operating activities
20

 
196

 
137

Net cash provided by operating activities
25,679

 
31,155

 
25,761

Cash flows from investing activities:
 
 
 
 
 
Acquisitions
(19,007
)
 
(18,574
)
 
(42,709
)
Net proceeds from sales of assets
400

 

 

Capital expenditures
(10,222
)
 
(10,625
)
 
(12,857
)
Net cash used in continuing investing activities
(28,829
)
 
(29,199
)
 
(55,566
)
Net cash provided by (used in) discontinuing investing activities
(439
)
 
(19
)
 
592

Net cash used in investing activities
(29,268
)
 
(29,218
)
 
(54,974
)
Cash flows from financing activities:
 
 
 
 
 
Borrowings under the bank Credit Facility
600

 
2,500

 
43,307

Payments on long-term debt and obligations under capital leases
(474
)
 
(625
)
 
(3,173
)
Proceeds from the exercise of stock options and employee stock purchase plan
1,188

 
719

 
896

Dividends on common stock

 
(1,376
)
 
(1,804
)
Dividends on redeemable preferred stock
(14
)
 
(14
)
 
(14
)
Tax benefit from stock-based compensation
571

 
25

 
36

Repurchase of convertible junior subordinated debentures
(576
)
 
(2,241
)
 

Payment of loan origination costs

 
(333
)
 
(3,236
)
Payment of call premium associated with the senior note redemption

 

 
(1,707
)
Purchase of treasury stock

 
(736
)
 
(4,531
)
Other financing costs
(43
)
 
2

 

Net cash provided by (used in) financing activities
1,252

 
(2,079
)
 
29,774

Net increase (decrease) in cash and cash equivalents
(2,337
)
 
(142
)
 
561

Cash and cash equivalents at beginning of year
3,616

 
1,279

 
1,137

Cash and cash equivalents at end of year
$
1,279

 
$
1,137

 
$
1,698

The accompanying notes are an integral part of these Consolidated Financial Statements.

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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS



1. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
The Company
Carriage Services, Inc. (“Carriage,” the “Company,” “we,” “us,” or “our”) is a leading provider of death care services and merchandise in the United States. As of December 31, 2012, we owned and operated 167 funeral homes in 26 states and 33 cemeteries in 12 states.
Our operations are reported in two business segments: Funeral Home Operations and Cemetery Operations. Funeral homes are principally service businesses that provide funeral services (traditional burial and cremation) and sell related merchandise, such as caskets and urns. Cemeteries are primarily a sales business providing interment rights (grave sites and mausoleums) and related merchandise, such as markers and memorials.
Principles of Consolidation
The accompanying Consolidated Financial Statements include the Company and its subsidiaries. All significant intercompany balances and transactions have been eliminated.
Funeral and Cemetery Operations
We record the revenue from sales of funeral and cemetery merchandise and services when the merchandise is delivered or the service is performed. Sales of cemetery interment rights are recorded as revenue in accordance with the retail land sales provisions for accounting for sales of real estate. This method provides for the recognition of revenue in the period in which the customer’s cumulative payments exceed 10% of the contract price related to the interment right. Costs related to the sales of interment rights, which include real property and other costs related to cemetery development activities, are charged to operations using the specific identification method in the period in which the sale of the interment right is recognized as revenue. Revenues to be recognized from the delivery of merchandise and performance of services related to contracts that were acquired in acquisitions are typically lower than those originated by the Company. Sales taxes collected are recognized on a net basis in our Consolidated Financial Statements.
Allowances for bad debts and customer cancellations are provided at the date that the sale is recognized as revenue and are based on our historical experience and the current economic environment. We also monitor changes in delinquency rates and provide additional bad debt and cancellation reserves when warranted. When preneed sales of funeral services and merchandise are funded through third-party insurance policies, we earn a commission on the sale of the policies. Insurance commissions are recognized as revenues at the point at which the commission is no longer subject to refund, which is typically one year after the policy is issued.
Accounts receivable included approximately $8.2 million and $8.4 million of funeral receivables at December 31, 2011 and 2012, respectively, and $8.4 million and $9.2 million of cemetery receivables at December 31, 2011 and 2012, respectively. Non-current preneed receivables at December 31, 2011 and 2012, represent the payments expected to be received beyond one year from the balance sheet date. Non-current preneed receivables consisted of approximately $7.7 million and $7.3 million of funeral receivables and $15.1 million and $15.9 million of cemetery receivables at December 31, 2011 and 2012, respectively. For 2011 and 2012, accounts receivable also include minor amounts of other receivables. Bad debt expense totaled $4.0 million, $2.8 million, $2.6 million for 2010, 2011 and 2012, respectively.
Preneed Contracts
We sell interment rights, merchandise and services prior to the time of need, which is referred to as preneed. In many instances the customer pays for the preneed contract over a period of time. Cash proceeds from preneed sales less amounts that we may retain under state regulations are deposited to a trust or used to purchase a third-party insurance policy. The principal and accumulated earnings of the trusts are generally withdrawn at maturity (death) or cancellation. The cumulative trust income earned and the increases in insurance benefits on the insurance products are deferred until the service is performed. The customer receivables and amounts deposited in trusts that we control are primarily included in the non-current asset section of the balance sheet. The preneed funeral contracts secured by third party insurance policies are not recorded as assets or liabilities of the Company.
In the opinion of management, the proceeds from the trust funds and the insurance policies at the times the preneed contracts mature will exceed the estimated future costs to perform services and provide products under such arrangements. The types of securities in which the trusts may invest are regulated by state agencies.

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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Preneed Funeral and Cemetery Trust Funds
Our preneed and perpetual care trust funds are reported in accordance with the principles of consolidating Variable Interest Entities (“VIE’s”). In the case of preneed trusts, the customers are the legal beneficiaries. In the case of perpetual care trusts, we do not have a right to access the corpus in the perpetual care trusts. For these reasons, we have recognized financial interests of third parties in the trust funds in our financial statements as Deferred preneed funeral and cemetery receipts held in trust and Care trusts’ corpus. The investments of such trust funds are classified as available-for-sale and are reported at market value; therefore, the unrealized gains and losses, as well as accumulated and undistributed income and realized gains and losses, are recorded to Deferred preneed receipts held in trust and Care trusts’ corpus in our Consolidated Balance Sheets. Our future obligations to deliver merchandise and services are reported at estimated settlement amounts. Preneed funeral and cemetery trust investments are reduced by the trust investment earnings that we have been allowed to withdraw in certain states prior to maturity. These earnings, along with preneed contract collections not required to be placed in trust, are recorded in Deferred preneed funeral revenue and Deferred preneed cemetery revenue until the service is performed or the merchandise is delivered.
In accordance with respective state laws, we are required to deposit a specified amount into perpetual and memorial care trust funds for each interment/entombment right and certain memorials sold. Income from the trust funds is distributed to us and used to provide for the care and maintenance of the cemeteries and mausoleums. Such trust fund income is recognized as revenue when realized by the trust and distributable to us. We are restricted from withdrawing any of the principal balances of these funds.
An enterprise is required to perform an analysis to determine whether the enterprise’s variable interest(s) give it a controlling financial interest in a VIE. This analysis identifies the primary beneficiary of a VIE as the enterprise that has both the power to direct the activities of the VIE that most significantly impact the entity’s economic performance and the obligation to absorb losses of the entity that could potentially be significant to the VIE or the right to receive benefits from the entity that could potentially be significant to the VIE. Our analysis continues to support its position as the primary beneficiary in the majority of our funeral and cemetery trust funds.
Trust management fees are earned by us for investment management and advisory services that are provided by our wholly-owned registered investment advisor (CSV RIA). As of December 31, 2012, CSV RIA provides these services to one institution, which has custody of 68% of our trust assets, for a fee based on the market value of trust assets. Under state trust laws, we are allowed to charge the trust a fee for advising on the investment of the trust assets and these fees are recognized as income in the period in which services are provided.
Cash and Cash Equivalents
We consider all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents.
Inventory
Inventory consists primarily of caskets, outer burial containers and cemetery monuments and markers and is recorded at the lower of its cost basis (determined by the specific identification method) or net realizable value.
Property, Plant and Equipment
Property, plant and equipment (including equipment under capital leases) are stated at cost. The costs of ordinary maintenance and repairs are charged to operations as incurred, while renewals and betterments are capitalized. Depreciation of property, plant and equipment (including equipment under capital leases) is computed based on the straight-line method over the following estimated useful lives of the assets:
 
 
Years
Buildings and improvements
15 to 40
Furniture and fixtures
7 to 10
Machinery and equipment
5 to 10
Automobiles
5 to 7



48

Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Property, plant and equipment was comprised of the following at December 31, 2011 and 2012:
 
 
December 31, 2011
 
December 31, 2012
 
(in thousands)
Land
$
39,673

 
$
47,780

Buildings and improvements
118,343

 
127,864

Furniture, equipment and automobiles
56,553

 
61,080

Property, plant and equipment, at cost
214,569

 
236,724

Less: accumulated depreciation
(78,100
)
 
(84,291
)
Property, plant and equipment, net
$
136,469

 
$
152,433

During 2010, 2011 and 2012, we recorded $7,365,000, $7,466,000 and $7,741,000 respectively, for depreciation expense against operating income.
Long-lived assets, such as property, plant and equipment, and purchased intangibles subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of the asset exceeds the fair value of the asset. The long-lived assets to be held and used are reported at the lower of carrying amount or fair value. Assets to be disposed of and assets not expected to provide any future service potential to the Company are recorded at the lower of carrying amount or fair value less estimated cost to sell.
Income Taxes
The Company and its subsidiaries file a consolidated U.S. Federal income tax return, consolidated state returns in 11 states and separate state income tax returns in the remaining states in which we operate. We record deferred taxes for temporary differences between the tax basis and financial reporting basis of assets and liabilities. We record a valuation allowance to reflect the estimated amount of deferred tax assets for which realization is uncertain. Management reviews the valuation allowance at the end of each quarter and makes adjustments if it is determined that it is more likely than not that the tax benefits will be realized.
We analyze tax benefits for uncertain tax positions and how they are to be recognized, measured, and derecognized in financial statements; provide certain disclosures of uncertain tax matters; and specify how reserves for uncertain tax positions should be classified on the Consolidated Balance Sheets. We have reviewed our income tax positions and identified certain tax deductions, primarily related to business acquisitions that are not certain. Our policy with respect to potential penalties and interest is to record them as “Other” expense and “Interest” expense, respectively. The entire balance of unrecognized tax benefits, if recognized, would affect our effective tax rate. We do not anticipate a significant increase or decrease in its unrecognized tax benefits during the next twelve months.
Stock Plans and Stock-Based Compensation
We have stock-based employee and director compensation plans in the form of restricted stock, stock options, performance awards and employee stock purchase plans. We recognize compensation expense in an amount equal to the fair value of the share-based awards expected to vest over the requisite service period. Fair value is determined on the date of the grant. The fair value of options or awards containing options is determined using the Black-Scholes valuation model. The fair value of the performance awards is determined using a Monte-Carlo simulation pricing model.
See Note 17 to the Consolidated Financial Statements included herein for additional information on our stock-based compensation plans.
Computation of Earnings Per Common Share
Basic earnings per share are computed using the weighted average number of common shares outstanding during the period. Diluted earnings per share are computed using the weighted average number of common and dilutive common equivalent shares outstanding during the period. Dilutive common equivalent shares consist of stock options.
Share-based awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are recognized as participating securities and included in the computation of both basic and diluted earnings per share. Our grants

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Table of Contents
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


of restricted stock awards to our employees and directors are considered participating securities and we have prepared our earnings per share calculations to include outstanding unvested restricted stock awards in both the basic and diluted weighted average shares outstanding calculation. For the three years ended December 31, 2010, 2011 and 2012, the calculations for basic and diluted earnings per share are presented in Note 20 to the Consolidated Financial Statements of this Annual Report on Form 10-K for the year ended December 31, 2012.
Fair Value Measurements
We define fair value as the price that would be received in the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date for items that are recognized or disclosed at fair value in the financial statements on a recurring basis (at least annually). We disclose the extent to which fair value is used to measure financial assets and liabilities, the inputs utilized in calculating valuation measurements, and the effect of the measurement of significant unobservable inputs on earnings, or changes in net assets, as of the measurement date. The fair value disclosure transfers in and out of Levels 1 and 2 and the gross presentation of purchases, sales, issuances and settlements in the Level 3 reconciliation of the three-tier fair value hierarchy are also presented herein in Note 11 to the Consolidated Financial Statements. We currently do not have any assets that have fair values determined by Level 3 inputs and no liabilities measured at fair value. We have not elected to measure any additional financial instruments and certain other items at fair value that are not currently required to be measured at fair value.
To determine the fair value of assets and liabilities in an environment where the volume and level of activity for the asset or liability have significantly decreased, the exit price is used as the fair value measurement. For the year ended December 31, 2012, we did not incur significant decreases in the volume or level of activity of any asset or liability. We consider an impairment of debt and equity securities other-than-temporary unless (i) we have the intent to hold the investment and (ii) evidence indicates the cost of the investment is recoverable before we are more likely than not required to sell the investment. If impairment is indicated, then an adjustment will be made to reduce the carrying amount to fair value. As of December 31, 2012, no impairment was identified.
In the ordinary course of business, we are typically exposed to a variety of market risks. Currently, these are primarily related to changes in fair market values related to outstanding debts and changes in the values of securities associated with the preneed and perpetual care trusts. Management is actively involved in monitoring exposure to market risk and developing and utilizing appropriate risk management techniques when appropriate and when available for a reasonable price. Our convertible junior subordinated debentures, payable to Carriage Services Capital Trust pay interest at the fixed rate of 7% and are carried on our Consolidated Balance Sheet at a cost of approximately $89.8 million. The fair value of these securities is estimated to be approximately $86.2 million at December 31, 2012 based on available broker quotes of the corresponding preferred securities issued by the Trust.
For more information regarding fair market valuations, see Note 11 to the Consolidated Financial Statements herein.
Business Combinations
Tangible and intangible assets acquired and liabilities assumed are recorded at fair value and goodwill is recognized for any differences between the price of the acquisition and fair value. We customarily estimate related transaction costs known at closing. To the extent that information not available to us at the closing date subsequently becomes available during the allocation period, we may adjust goodwill, assets, or liabilities associated with the acquisition. Acquisition related costs are recognized separately from the acquisition and are expensed as incurred.
During 2012, we acquired seven businesses, one of which included a cemetery business. See Note 3 to the Consolidated Financial Statements herein for further information on the 2012 acquisitions.
Discontinued Operations
In accordance with our Strategic Acquisition Model, non-strategic businesses are reviewed to determine whether such businesses should be sold and the proceeds redeployed elsewhere. A marketing plan is then developed for those locations which are identified as held for sale. When we receive a letter of intent and financing commitment from a buyer and the sale is expected to occur within one year, the location is no longer reported within our continuing operations. The assets and liabilities associated with the location are reclassified as held for sale on the balance sheet and the operating results, as well as impairments, if any, are presented on a comparative basis in the discontinued operations section of the consolidated statements of operations, along with the income tax effect. There were no discontinued operations during 2011. We ended a management contract with a cemetery in Ohio in January 2012. Two funeral homes in Kentucky were sold during August 2012. We currently have a letter of intent outstanding on funeral homes in Texas and a funeral home in Ohio; as such, these businesses are no longer reported within our continuing operations. The assets and liabilities associated with the locations are reclassified as held

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


for sale on the balance sheet and the operating results are presented on a comparative basis in the discontinued operations section of the consolidated statements of operations. See Note 5 to the Consolidated Financial Statements herein for more information.
Goodwill
The excess of the purchase price over the fair value of net identifiable assets of funeral homes acquired, as determined by management in transactions accounted for as purchases, is recorded as goodwill. Goodwill is primarily associated with or recorded in connection with the acquisitions of funeral businesses. Many of the acquired funeral homes have provided high quality service to families for generations. The resulting loyalty often represents a substantial portion of the value of a funeral business. We review the carrying value of goodwill at least annually on reporting units (aggregated geographically) to determine if facts and circumstances exist which would suggest that this intangible asset might be carried in excess of fair value.
We performed our 2011 and 2012 annual impairment test of goodwill by conducting a qualitative assessment of each of our reporting units, East, Central and West regional divisions in the United States, using information as of August 31st for each of the respective years. See Note 2 to the Consolidated Financial Statements herein, discussing the guidance on the methodology used for the annual goodwill impairment test. Based on our impairment test, we concluded that there was no impairment of goodwill during 2011 and 2012.
In addition to our annual review, we assess the impairment of goodwill whenever events or changes in circumstances indicate that the carrying value may be greater than fair value. Factors that could trigger an interim impairment review include, but are not limited to, significant adverse changes in the business climate which may be indicated by a decline in our market capitalization or decline in operating results. The market capitalization of the Company consists of the common stock, the term loan, the revolving credit facility and convertible trust preferred securities. No such events or changes occurred between the testing date and year end to trigger a subsequent impairment review.
Use of Estimates
The preparation of the Consolidated Financial Statements in conformity with U.S. generally accepted accounting principles requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses. On an on-going basis, we evaluate our estimates and judgments, including those related to revenue recognition, realization of accounts receivable, goodwill, intangible assets, property and equipment and deferred tax assets. We base our estimates on historical experience, third party data and assumptions that we believe to be reasonable under the circumstances. The results of these considerations form the basis for making judgments about the amount and timing of revenues and expenses, the carrying value of assets and the recorded amounts of liabilities. Actual results may differ from these estimates and such estimates may change if the underlying conditions or assumptions change. Historical performance should not be viewed as indicative of future performance, as there can be no assurance the margins, operating income and net earnings as a percentage of revenues will be consistent from year to year.
Subsequent Events
Management evaluated events and transactions during the period beginning subsequent to December 31, 2012 through the date the financial statements were issued, for potential recognition or disclosure in the accompanying financial statements covered by this report. For more information regarding subsequent events, see Note 25 to the Consolidated Financial Statements herein.
2. RECENTLY ISSUED ACCOUNTING STANDARDS
Goodwill Impairment Testing
In September 2011, new guidance was issued to modify the method used to perform the first step of the two step process for the annual goodwill impairment test. The guidance permits an entity to first assess qualitative factors to determine whether it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test. The more-likely-than-not threshold is defined as having a likelihood of more than 50 percent. The guidance is effective for annual and interim goodwill impairment tests performed for fiscal years beginning after December 15, 2011. Early adoption is permitted, including for annual and interim goodwill impairment tests performed as of a date before September 15, 2011, if an entity's financial statements for the most recent annual or interim period have not yet been issued. We adopted this update early for our annual impairment testing as of August 31, 2011.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Fair Value Measurements
In May 2011, additional guidance was issued regarding how fair value measurements and disclosures should be applied where it is already required or permitted under International Financial Reporting Standards or United States Generally Accepted Accounting Principles. This new guidance clarifies and aligns the existing application of fair value measurement guidance and revises certain language. This guidance is effective for the first interim or annual period beginning after December 15, 2011, thus effective for the Company for the period beginning January 1, 2012. The adoption of this accounting standard update did not have a material impact on our Consolidated Financial Statements.
Comprehensive Income
In June 2011, new guidance was issued regarding the reporting of comprehensive income in financial statements. Entities will have the option to present the components of net income and comprehensive income in either a single continuous statement or two separate but consecutive statements. This new guidance eliminates the option to report other comprehensive income and its components in the statement of changes in stockholder’s equity. This guidance requires retrospective application and is effective for fiscal years, and interim periods within those years, beginning after December 15, 2011, thus effective for the Company for the period beginning January 1, 2012. The adoption of this accounting standard update did not have a material impact on our Consolidated Financial Statements
3. ACQUISITIONS
Our growth strategy includes the execution of our Strategic Acquisition Model. We assess acquisition candidates using six strategic ranking criteria to differentiate the price we are willing to pay under a discounted cash flow methodology. Those criteria are:
Size of business;
Size of market;
Competitive standing;
Local market demographics;
Strength of brand; and
Barriers to entry.
We completed seven acquisitions of funeral home businesses including a cemetery business in 2012. The consideration paid for these businesses was $42.7 million and the assumption of $1.0 million of liabilities. During the fourth quarter of 2012, we completed three of the seven acquisitions of funeral home businesses, one in North Carolina, one in Texas and one in Oklahoma, for a total of $20.3 million. During 2011, we completed six acquisitions, one cemetery business and five funeral home businesses for a total of $18.6 million in cash and the assumption of $0.6 million of liabilities and debt. The assets and liabilities for all acquisitions were recorded at fair value and included goodwill of $25.7 million and $10.7 million for 2012 and 2011, respectively. For all acquisitions, we acquired substantially all the assets and assumed certain operating liabilities including obligations associated with existing preneed contracts. The proforma impact of the acquisitions on the prior periods is not presented as the impact is not material to reported results. The results of the acquired businesses are included in our results from the date of acquisition.
Selected information on the 2012 acquisitions follows (in millions):
 
Acquisition Date
Type of Business
 
Market
 
Assets
Acquired
(Excluding
Goodwill)
 
Goodwill
Recorded
 
Liabilities
and Debt
Assumed
February, 2012
One Funeral Home
 
Downington, PA
 
$1.1
 
$3.6
 
$—
March, 2012
One Funeral Home
 
Griffin, GA
 
$4.3
 
$2.8
 
(0.2)
June, 2012
Two Funeral Homes, One Cemetery
 
Lawton, OK
 
$4.7
 
$0.6
 
(0.4)
September, 2012
One Funeral Home
 
Katy, TX
 
$0.9
 
$5.2
 
(0.1)
December, 2012
Two Funeral Homes
 
High Point, NC
 
$4.0
 
$7.8
 
December, 2012
One Funeral Home
 
Baytown TX
 
$1.4
 
$1.0
 
December, 2012
One Funeral Home
 
Norman, OK
 
$1.6
 
$4.7
 
(0.3)

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


The effect of the 2012 acquisitions on the Consolidated Balance Sheet at December 31, 2012 was as follows (in thousands):

Net current assets
$
412

Property, plant & equipment
17,644

Goodwill
25,683

Preneed funeral trust investments
1,170

Cemetery perpetual care investments
478

Accrued liabilities
(131
)
Note payable
(560
)
Care trusts corpus
(478
)
Deferred preneed cemetery revenue
(339
)
Deferred preneed funeral receipts held in trust
(1,170
)
Cash paid
$
42,709

4. GOODWILL
Many of the former owners and staff of acquired funeral homes and certain cemeteries have provided high quality service to families for generations. The resulting loyalty often represents a substantial portion of the value of a business. The excess of the purchase price over the fair value of net identifiable assets acquired and liabilities assumed, as determined by management in business acquisition transactions accounted for as purchases, is recorded as goodwill.
We performed our 2012 annual impairment test of goodwill by conducting a qualitative assessment of each of our reporting units, East, Central and West regional divisions in the United States, using information as of August 31, 2012. See Part II, Item 7, Overview of Critical Accounting Policies and Estimates and Item 8, Financial Statements and Supplementary Data, Note 2, to the Consolidated Financial Statements in our Annual Report on Form 10-K for the year ended December 31, 2012, discussing the methodology used for the annual goodwill impairment test. Based on our 2012 impairment test, we concluded that there was no impairment of goodwill.
The following table presents changes in goodwill in the accompanying Consolidated Balance Sheets for the year ended December 31, 2011 and 2012 (in thousands):
 
 
December 31, 2011
 
December 31, 2012
Goodwill at beginning of year
$
183,324

 
$
193,962

Acquisitions
10,638

 
25,683

Impairments and changes in previous estimates

 
(1,118
)
Reclassification of assets held for sale

 
(85
)
Goodwill at the end of the year
193,962

 
218,442

Changes in previous estimates are related to minor adjustments to inventory.
5. ASSETS HELD FOR SALE AND DISCONTINUED OPERATIONS
We continually review locations to optimize the sustainable earning power and return on our invested capital. Our strategy, the Strategic Portfolio Optimization Model, also uses strategic ranking criteria to assess potential disposition candidates. The execution of this strategy entails selling generally non-strategic businesses.
There were no discontinued operations during 2011. Four businesses are presented as held for sale on our Consolidated Balance Sheet at December 31, 2012. During the first quarter of 2012, we ended a management agreement with a cemetery in Ohio. During August 2012, we sold two funeral home businesses in Kentucky. We currently have a letter of intent outstanding on funeral homes in Texas and a funeral home in Ohio; as such, these businesses are no longer reported within our continuing operations.
Assets and liabilities associated with the cemetery and funeral home businesses held for sale in our Consolidated Balance Sheets at December 31, 2012 consisted of the following (in thousands):


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


 
 
December 31, 2012
Assets:
 
 
Current assets
 
$
238

Property, plant and equipment, net
 
797

Goodwill
 
85

Other assets
 
346

Total
 
$
1,466

 
 
 
Liabilities:
 
 
Current liabilities
 
$
75

Deferred preneed funeral revenue
 
294

Total
 
$
369

The operating results of the discontinued businesses during the periods presented, as well as the gain and impairment on disposal, are presented in the discontinued operations section of the Consolidated Statements of Operations, along with the income tax effect as follows (in thousands):
 
Year Ended December 31,

2011
 
2012
Revenues
$
2,948

 
$
1,776

Operating income
217

 
152

Net gain and (impairment) on disposition

 
(490
)
Provision (benefit) for income taxes
92

 
(134
)
Income (loss) from discontinued operations
$
125

 
$
(204
)

6. PRENEED TRUST INVESTMENTS
Preneed Cemetery Trust Investments
Preneed cemetery trust investments represent trust fund assets that we are generally permitted to withdraw when the merchandise or services are provided. The components of preneed cemetery trust investments in our Consolidated Balance Sheets at December 31, 2011 and 2012 are as follows (in thousands):
 
December 31, 2011
 
December 31, 2012
Preneed cemetery trust investments, at market value
$
68,557

 
$
73,126

Less: allowance for contract cancellation
(2,138
)
 
(2,166
)
Preneed cemetery trust investments, net
$
66,419

 
$
70,960

Upon cancellation of a preneed cemetery contract, a customer is generally entitled to receive a refund of the corpus and some or all of the earnings held in trust. In certain jurisdictions, we are obligated to fund any shortfall if the amounts deposited by the customer exceed the funds in trust, including some or all investment income. As a result, when realized or unrealized losses of a trust result in the trust being under-funded, we assess whether it is responsible for replenishing the corpus of the trust, in which case a loss provision would be recorded.
Earnings from our preneed cemetery trust investments are recognized as revenue when a service is performed or merchandise is delivered. Trust management fees charged by our wholly-owned registered investment advisor are included as revenue in the period in which they are earned.

54

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


The cost and fair market values associated with preneed cemetery trust investments at December 31, 2012 are detailed below (in thousands).
 
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Market
Cash and money market accounts
$
758

 
$

 
$

 
$
758

Fixed income securities:
 
 
 
 
 
 
 
Foreign
2,008

 
450

 

 
2,458

Corporate debt
38,299

 
863

 
(507
)
 
38,655

Preferred stock
22,362

 
824

 
(294
)
 
22,892

Mortgage backed securities
1

 

 

 
1

Common stock
8,759

 
34

 
(1,526
)
 
7,267

Trust securities
$
72,187

 
$
2,171

 
$
(2,327
)
 
$
72,031

Accrued investment income
$
1,095

 
 
 
 
 
$
1,095

Preneed cemetery trust investments
 
 
 
 
 
 
$
73,126

Market value as a percentage of cost
 
 
 
 
 
 
99.8
%
The estimated maturities of the fixed income securities included above are as follows (in thousands): 
Due in one year or less
$

Due in one to five years
5,289

Due in five to ten years
22,191

Thereafter
36,526

Total fixed income securities
$
64,006

The cost and market values associated with preneed cemetery trust assets at December 31, 2011 are detailed below (in thousands): 
 
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Market
Cash and money market accounts
$
1,234

 
$

 
$

 
$
1,234

Fixed income securities:
 
 
 
 
 
 
 
Corporate debt
53,227

 
1,085

 
(1,548
)
 
52,764

Mortgage backed securities
1

 

 

 
1

Common stock
13,002

 
102

 
(3,646
)
 
9,458

Mutual funds:
 
 
 
 
 
 
 
Equity
3,808

 
250

 
(30
)
 
4,028

Trust securities
$
71,272

 
$
1,437

 
$
(5,224
)
 
$
67,485

Accrued investment income
$
1,072

 
 
 
 
 
$
1,072

Preneed cemetery trust investments
 
 
 
 
 
 
$
68,557

Market value as a percentage of cost
 
 
 
 
 
 
94.7
%

55

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


We determine whether or not the assets in the preneed cemetery trusts have an other-than-temporary impairment on a security-by-security basis. This assessment is made based upon a number of criteria including the length of time a security has been in a loss position, changes in market conditions and concerns related to the specific issuer. If a loss is considered to be other-than-temporary, the cost basis of the security is adjusted downward to its fair market value. Any reduction in the cost basis of the investment due to an other-than-temporary impairment is likewise recorded as a reduction in Deferred preneed cemetery receipts held in trust. There will be no impact on earnings unless and until such time as the investment is withdrawn from the trust in accordance with state regulations at an amount that is less than its original basis.
We have determined that the unrealized losses in our cemetery merchandise and service trust investments are considered temporary in nature, as the unrealized losses were due to temporary fluctuations in interest rates and equity prices. The investments are diversified across multiple industry segments using a balanced allocation strategy to minimize long-term risk. We believe that none of the securities are other-than-temporarily impaired based on our analysis of the investments. Our cemetery merchandise and service trust investment unrealized losses, their associated fair market values, and the duration of unrealized losses for the years ended December 31, 2012 and 2011, are shown in the following tables (in thousands):
 
December 31, 2012
 
In Loss Position Less than 12 months
 
In Loss Position Greater than 12 months
 
Total
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
Fixed income securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate debt
11,363

 
(325
)
 
622

 
(182
)
 
11,985

 
(507
)
Preferred stock
1,040

 
(54
)
 
2,284

 
(240
)
 
3,324

 
(294
)
Common stock
5,088

 
(934
)
 
957

 
(592
)
 
6,045

 
(1,526
)
Total temporary impaired securities
$
17,491

 
$
(1,313
)
 
$
3,863

 
$
(1,014
)
 
$
21,354

 
$
(2,327
)
 
December 31, 2011
 
In Loss Position Less than 12 months
 
In Loss Position Greater than 12 months
 
Total
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
Fixed income securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate debt
27,276

 
(1,366
)
 
603

 
(182
)
 
27,879

 
(1,548
)
Common stock
8,208

 
(3,370
)
 
423

 
(276
)
 
8,631

 
(3,646
)
Mutual funds:
 
 
 
 
 
 
 
 
 
 
 
Equity

 

 
302

 
(30
)
 
302

 
(30
)
Total temporary impaired securities
$
35,484

 
$
(4,736
)
 
$
1,328

 
$
(488
)
 
$
36,812

 
$
(5,224
)
Preneed cemetery trust investment security transactions recorded in Interest income and other, net in the Consolidated Statements of Operations for the years ended December 31, 2010, 2011 and 2012 were as follows (in thousands):
 
Year ended December 31,
 
2010
 
2011
 
2012
Investment income
$
3,434

 
$
3,471

 
$
4,038

Realized gains
12,563

 
14,041

 
10,497

Realized losses
(821
)
 
(4,453
)
 
(3,574
)
Expenses and taxes
(586
)
 
(1,239
)
 
(2,769
)
Decrease in deferred preneed cemetery receipts held in trust
(14,590
)
 
(11,820
)
 
(8,192
)
 
$

 
$

 
$


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Purchases and sales of investments in the preneed cemetery trusts were as follows (in thousands):
 
Year ended December 31,
 
2010
 
2011
 
2012
Purchases
$
(56,431
)
 
$
(111,550
)
 
$
(126,043
)
Sales
54,055

 
121,217

 
125,897

Preneed Funeral Trust Investments
Preneed funeral trust investments represent trust fund assets that we expect to withdraw when the services and merchandise are provided. Preneed funeral contracts are secured by funds paid by the customer to the Company. Preneed funeral trust investments are reduced by the trust earnings we have been allowed to withdraw prior to performance by the Company and amounts received from customers that are not required to be deposited into trust, pursuant to various state laws. The components of Preneed funeral trust investments in our Consolidated Balance Sheets at December 31, 2011 and 2012 were as follows (in thousands):
 
December 31, 2011
 
December 31, 2012
Preneed funeral trust investments, at market value
$
78,227

 
$
85,415

Less: allowance for contract cancellation
(2,415
)
 
(2,519
)
Preneed funeral trust investments, net
$
75,812

 
$
82,896

Upon cancellation of a preneed funeral contract, a customer is generally entitled to receive a refund of the corpus and some or all of the earnings held in trust. In certain jurisdictions, we are obligated to fund any shortfall if the amounts deposited by the customer exceed the funds in trust, including some or all investment income. As a result, when realized or unrealized losses of a trust result in the trust being under-funded, we assess whether it is responsible for replenishing the corpus of the trust, in which case a loss provision would be recorded.
Earnings from our preneed funeral trust investments are recognized as revenue when a service is performed or merchandise is delivered. Trust management fees charged by our wholly-owned registered investment advisor are included as revenue in the period in which they are earned.
The cost and fair market values associated with preneed funeral trust investments at December 31, 2012 are detailed below (in thousands):
 
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Market
Cash and money market accounts
$
13,448

 
$

 
$

 
$
13,448

Fixed income securities:
 
 
 
 
 
 
 
U.S. treasury debt
3,001

 
75

 

 
3,076

U.S agency obligations
142

 
4

 

 
146

Foreign
1,217

 
273

 

 
1,490

Corporate debt
25,060

 
661

 
(331
)
 
25,390

Preferred stock
15,228

 
715

 
(193
)
 
15,750

Common stock
5,770

 
27

 
(996
)
 
4,801

Mutual funds:
 
 
 
 
 
 
 
Equity
11,843

 
487

 
(78
)
 
12,252

Fixed income
6,105

 
181

 
(40
)
 
6,246

Other investments
2,143

 

 
(15
)
 
2,128

Trust securities
$
83,957

 
$
2,423

 
$
(1,653
)
 
$
84,727

Accrued investment income
$
688

 
 
 
 
 
$
688

Preneed funeral trust investments
 
 
 
 
 
 
$
85,415

Market value as a percentage of cost
 
 
 
 
 
 
100.9
%

57

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


The estimated maturities of the fixed income securities included above are as follows (in thousands):
Due in one year or less
$
645

Due in one to five years
5,153

Due in five to ten years
15,502

Thereafter
24,552

Total fixed income securities
$
45,852


The cost and market values associated with preneed funeral trust assets at December 31, 2011 are detailed below (in thousands):
 
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Market
Cash and money market accounts
$
12,318

 
$

 
$

 
$
12,318

Fixed income securities:
 
 
 
 
 
 
 
U.S. treasury debt
5,421

 
125

 
(24
)
 
5,522

Mortgage backed securities
439

 
12

 
(1
)
 
450

Corporate debt
36,430

 
992

 
(869
)
 
36,553

Common stock
10,007

 
74

 
(2,557
)
 
7,524

Mutual funds:
 
 
 
 
 
 
 
Equity
9,291

 
42

 
(967
)
 
8,366

Fixed income
4,361

 
172

 
(31
)
 
4,502

Other investments
$
2,221

 
$

 
$
(16
)
 
$
2,205

Trust securities
$
80,488

 
$
1,417

 
$
(4,465
)
 
$
77,440

Accrued investment income
$
787

 
 
 
 
 
$
787

Preneed funeral trust investments
 
 
 
 
 
 
$
78,227

Market value as a percentage of cost
 
 
 
 
 
 
96.2
%
We determine whether or not the assets in the preneed funeral trusts have other-than-temporary impairments on a security-by-security basis. This assessment is made based upon a number of criteria including the length of time a security has been in a loss position, changes in market conditions and concerns related to the specific issuer. If a loss is considered to be other-than-temporary, the cost basis of the security is adjusted downward to its fair market value. Any reduction in the cost basis of the investment due to an other-than-temporary impairment is likewise recorded as a reduction to Deferred preneed funeral receipts held in trust. There will be no impact on earnings unless and until such time as the investment is withdrawn from the trust in accordance with state regulations at an amount that is less than its original basis.

58

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


We have determined that the remaining unrealized losses in our preneed funeral trust investments are considered temporary in nature, as the unrealized losses were due to temporary fluctuations in interest rates and equity prices. The investments are diversified across multiple industry segments using a balanced allocation strategy to minimize long-term risk. We believe that none of the securities are other-than-temporarily impaired based on our analysis of the investments. Our preneed funeral trust investment unrealized losses, their associated fair market values, and the duration of unrealized losses for the years ended December 31, 2012 and 2011, are shown in the following tables (in thousands):
 
December 31, 2012
 
In Loss Position Less than 12 months
 
In Loss Position Greater than 12 months
 
Total
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
Fixed income securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate debt
7,419

 
(212
)
 
406

 
(119
)
 
7,825

 
(331
)
Preferred stock
685

 
(35
)
 
1,504

 
(158
)
 
2,189

 
(193
)
Common stock
3,323

 
(609
)
 
625

 
(387
)
 
3,948

 
(996
)
Mutual funds:
 
 
 
 
 
 
 
 
 
 
 
Equity
1,613

 
(25
)
 
632

 
(53
)
 
2,245

 
(78
)
Fixed income
3,085

 
(40
)
 

 

 
3,085

 
(40
)
Other investments

 

 
30

 
(15
)
 
30

 
(15
)
Total temporary impaired securities
$
16,125

 
$
(921
)
 
$
3,197

 
$
(732
)
 
$
19,322

 
$
(1,653
)
 
December 31, 2011
 
In Loss Position Less than 12 months
 
In Loss Position Greater than 12 months
 
Total
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
Fixed income securities:
 
 
 
 
 
 
 
 
 
 
 
U.S. treasury debt
1,473

 
(24
)
 

 

 
1,473

 
(24
)
Mortgage backed securities

 

 
134

 
(1
)
 
134

 
(1
)
Corporate debt
15,330

 
(767
)
 
339

 
(102
)
 
15,669

 
(869
)
Common stock
5,755

 
(2,363
)
 
296

 
(194
)
 
6,051

 
(2,557
)
Mutual funds:
 
 
 
 
 
 
 
 
 
 
 
Equity
6,406

 
(645
)
 
1,348

 
(322
)
 
7,754

 
(967
)
Fixed income
1,619

 
(31
)
 

 

 
1,619

 
(31
)
Other investments

 

 
38

 
(16
)
 
38

 
(16
)
Total temporary impaired securities
$
30,583

 
$
(3,830
)
 
$
2,155

 
$
(635
)
 
$
32,738

 
$
(4,465
)
Preneed funeral trust investment security transactions recorded in Interest income and other, net in the Consolidated Statements of Operations for the years ended December 31, 2010, 2011 and 2012 were as follows (in thousands):
 
Year ended December 31,
 
2010
 
2011
 
2012
Investment income
$
3,410

 
$
2,934

 
$
3,952

Realized gains
11,023

 
10,772

 
4,406

Realized losses
(532
)
 
(3,223
)
 
(2,536
)
Expenses and taxes
(873
)
 
(1,224
)
 
(1,550
)
Decrease in deferred preneed funeral receipts held in trust
(13,028
)
 
(9,259
)
 
(4,272
)
 
$

 
$

 
$


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Purchases and sales of investments in the preneed funeral trusts were as follows (in thousands):
 
Year ended December 31,
 
2010
 
2011
 
2012
Purchases
$
(11,800
)
 
$
(89,969
)
 
$
(72,424
)
Sales
8,321

 
86,846

 
72,639

7. PRENEED CEMETERY RECEIVABLES
Preneed sales of cemetery interment rights, merchandise and services are usually financed through interest-bearing installment sales contracts, generally with terms of up to five years with such interest income reflected as Cemetery finance charges. In substantially all cases, we receive an initial down payment at the time the contract is signed. Occasionally, we have offered zero percent interest financing to promote sales for limited-time offers. We do not accrue interest on financing receivables that are not paid in accordance with the contractual payment date given the nature of our goods and services, the nature of our contracts with customers, and the timing of the delivery of our services. At December 31, 2012, the balance of preneed receivables for cemetery interment rights and for merchandise and services was $21.6 million and $8.3 million, respectively. The unearned finance charges associated with these receivables was $3.0 million and $3.3 million at December 31, 2011 and 2012, respectively.
We determine an allowance for customer cancellations and refunds on contracts in which revenue has been recognized on sales of cemetery interment rights. We reserve 100% of the receivables on contracts in which the revenue has been recognized and payments are 90 days past due or more, which was approximately 7.2% of the total receivables on recognized sales at December 31, 2012. An allowance is recorded at the date that the contract is executed and periodically adjusted thereafter based upon actual collection experience at the business level. For the years ending December 31, 2011 and 2012, the changes to the allowance for contract cancellations were as follows (in thousands): 
 
As of December 31,
 
2011
 
2012
Beginning balance
$
1,488

 
$
1,352

Write-offs and cancellations
(1,551
)
 
(826
)
Recoveries

 

Provision
1,415

 
1,377

Ending balance
$
1,352

 
$
1,903

We have a collections policy whereby past due notification is sent to the customers beginning at 15 days past due and thereafter periodically until 90 days past due. Any items on contracts that are past due 120 days are sent to a third-party collector.
The aging of past due financing receivables as of December 31, 2012 was as follows (in thousands): 
 
31-60
Past Due
 
61-90
Past Due
 
91-120
Past Due
 
>120
Past Due
 
Total Past
Due
 
Current
 
Total Financing
Receivables
Recognized revenue
$
560

 
$
949

 
$
109

 
$
660

 
$
2,278

 
$
18,689

 
$
20,967

Deferred revenue
251

 
406

 
54

 
245

 
956

 
7,968

 
8,924

Total contracts
$
811

 
$
1,355

 
$
163

 
$
905

 
$
3,234

 
$
26,657

 
$
29,891

The aging of past due financing receivables as of December 31, 2011 was as follows (in thousands): 
 
31-60
Past Due
 
61-90
Past Due
 
91-120
Past Due
 
>120
Past Due
 
Total Past
Due
 
Current
 
Total Financing
Receivables
Recognized revenue
$
832

 
$
437

 
$
242

 
$
455

 
$
1,966

 
$
17,587

 
$
19,553

Deferred revenue
349

 
177

 
100

 
187

 
813

 
7,212

 
8,025

Total contracts
$
1,181

 
$
614

 
$
342

 
$
642

 
$
2,779

 
$
24,799

 
$
27,578


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


8. RECEIVABLES FROM PRENEED TRUSTS
The receivables from preneed trusts represent assets in trusts which are controlled and operated by third parties in which we do not have a controlling financial interest (less than 50%) in the trust assets. We account for these investments at cost. As of December 31, 2011 and 2012, receivables from preneed trusts were as follows (in thousands): 
 
December 31, 2011
 
December 31, 2012
 
(in thousands)
Preneed trust funds, at cost
$
23,182

 
$
26,671

Less: allowance for contract cancellation
(695
)
 
(800
)
Receivables from preneed trusts, net
$
22,487

 
$
25,871

The following summary reflects the composition of the assets held in trust and controlled by third parties to satisfy our future obligations under preneed arrangements related to the preceding contracts at December 31, 2012 and 2011. The cost basis includes reinvested interest and dividends that have been earned on the trust assets. Fair value includes unrealized gains and losses on trust assets. 
 
Historical
Cost Basis
 
Fair Value
 
(in thousands)
As of December 31, 2012
 
 
 
Cash and cash equivalents
$
3,476

 
$
3,476

Fixed income investments
17,516

 
17,826

Mutual funds and common stocks
5,653

 
6,070

Annuities
26

 
26

Total
$
26,671

 
$
27,398

 
 
Historical
Cost Basis
 
Fair Value
 
(in thousands)
As of December 31, 2011
 
 
 
Cash and cash equivalents
$
3,450

 
$
3,450

Fixed income investments
15,106

 
15,231

Mutual funds and common stocks
4,587

 
4,842

Annuities
39

 
39

Total
$
23,182

 
$
23,562

9. CONTRACTS SECURED BY INSURANCE
Certain preneed funeral contracts are secured by life insurance contracts. Generally, the proceeds of the life insurance policies have been assigned to the Company and will be paid upon the death of the insured. The proceeds will be used to satisfy the beneficiary’s obligations under the preneed contract for services and merchandise. Preneed funeral contracts secured by insurance totaled $216.0 million and $237.4 million at December 31, 2011 and 2012, respectively, and are not included in our Consolidated Balance Sheets.

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10. CEMETERY PERPETUAL CARE TRUST INVESTMENTS
Cemetery Care trusts’ corpus on the Consolidated Balance Sheets represents the corpus of those trusts plus undistributed income. The components of Cemetery Care trusts’ corpus as of December 31, 2011 and December 31, 2012 were as follows (in thousands): 
 
December 31, 2011
 
December 31, 2012
Trust assets, at market value
$
41,485

 
$
46,542

Obligations due from (to) trust
(106
)
 
(622
)
Care trusts’ corpus
$
41,379

 
$
45,920

The income from these perpetual care trusts provides funds necessary to maintain cemetery property and memorials in perpetuity. This trust fund income is recognized, as earned, in Cemetery revenues. Trust management fees charged by our wholly-owned registered investment advisor are included in revenue in the period in which they are earned.
The following table reflects the cost and fair market values associated with the trust investments held in perpetual care trust funds at December 31, 2012 (in thousands).
 
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Market
Cash and money market accounts
$
545

 
$

 
$

 
$
545

Fixed income securities:
 
 
 
 
 
 
 
Foreign
1,267

 
284

 

 
1,551

Corporate debt
24,324

 
556

 
(323
)
 
24,557

Preferred stock
14,225

 
525

 
(187
)
 
14,563

Mortgage backed securities
1

 

 

 
1

Common stock
5,563

 
22

 
(969
)
 
4,616

Trust securities
$
45,925

 
$
1,387

 
$
(1,479
)
 
$
45,833

Accrued investment income
$
709

 
 
 
 
 
$
709

Cemetery perpetual care investments
 
 
 
 
 
 
$
46,542

Market value as a percentage of cost
 
 
 
 
 
 
99.8
%
The estimated maturities of the fixed income securities included above are as follows (in thousands):
Due in one year or less
$

Due in one to five years
3,367

Due in five to ten years
14,080

Thereafter
23,225

Total fixed income securities
$
40,672


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


The cost and market values associated with the trust investments held in perpetual care trust funds at December 31, 2011 are detailed below (in thousands): 
 
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Market
Cash and money market accounts
$
210

 
$

 
$

 
$
210

Fixed income securities:
 
 
 
 
 
 
 
Corporate debt
34,900

 
709

 
(1,083
)
 
34,526

Other
1

 

 

 
1

Common stock
8,333

 
63

 
(2,350
)
 
6,046

Trust securities
$
43,444

 
$
772

 
$
(3,433
)
 
$
40,783

Accrued investment income
$
702

 
 
 
 
 
$
702

Cemetery perpetual care investments
 
 
 
 
 
 
$
41,485

Market value as a percentage of cost
 
 
 
 
 
 
93.9
%
We are required by various state laws to pay a portion of the proceeds from the sale of cemetery property interment rights into perpetual care trust funds. We determine whether or not the assets in the cemetery perpetual care trusts have an other-than-temporary impairment on a security-by-security basis. This assessment is made based upon a number of criteria including the length of time a security has been in a loss position, changes in market conditions and concerns related to the specific issuer. If a loss is considered to be other-than-temporary, the cost basis of the security is adjusted downward to its fair market value. Any reduction in the cost basis due to an other-than-temporary impairment is also recorded as a reduction to Care trusts’ corpus.
We have determined that the remaining unrealized losses in our perpetual care trust investments are considered temporary in nature, as the unrealized losses were due to temporary fluctuations in interest rates and equity prices. The investments are diversified across multiple industry segments using a balanced allocation strategy to minimize long-term risk. We believe that none of the securities are other-than-temporarily impaired based on our analysis of the investments. Our perpetual care trust investment unrealized losses, their associated fair market values, and the duration of unrealized losses for the years ended December 31, 2012 and 2011, are shown in the following tables (in thousands):
 
December 31, 2012
 
In Loss Position Less than 12 months
 
In Loss Position Greater than 12 months
 
Total
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
Fixed income securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate debt
7,236

 
(207
)
 
396

 
(116
)
 
7,632

 
(323
)
Preferred stock
664

 
(34
)
 
1,459

 
(153
)
 
2,123

 
(187
)
Common stock
3,231

 
(593
)
 
608

 
(376
)
 
3,839

 
(969
)
Total temporary impaired securities
$
11,131

 
$
(834
)
 
$
2,463

 
$
(645
)
 
$
13,594

 
$
(1,479
)
 
December 31, 2011
 
In Loss Position Less than 12 months
 
In Loss Position Greater than 12 months
 
Total
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
 
Fair market value
 
Unrealized Losses
Fixed income securities:
 
 
 
 
 
 
 
 
 
 
 
Corporate debt
19,076

 
(955
)
 
422

 
(128
)
 
19,498

 
(1,083
)
Common stock
5,290

 
(2,172
)
 
272

 
(178
)
 
5,562

 
(2,350
)
Total temporary impaired securities
$
24,366

 
$
(3,127
)
 
$
694

 
$
(306
)
 
$
25,060

 
$
(3,433
)

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Perpetual care trust investment security transactions recorded in Interest income and other, net in the Consolidated Statements of Operations for the years ended December 31, 2010, 2011 and 2012 were as follows (in thousands):
 
Year ended December 31,
 
2010
 
2011
 
2012
Undistributable realized gains
$
5,774

 
$
7,111

 
$
5,664

Undistributable realized losses
(780
)
 
(2,347
)
 
(1,707
)
Decrease in Care trusts’ corpus
(4,994
)
 
(4,764
)
 
(3,957
)
Total
$

 
$

 
$

Perpetual care trust investment security transactions recorded in Cemetery revenue for the years ended December 31, 2010, 2011 and 2012 were as follows (in thousands):
 
Year ended December 31,
 
2010
 
2011
 
2012
Investment income
$
2,124

 
$
2,563

 
$
5,612

Realized gains, net
2,132

 
1,085

 
1,200

Total
$
4,256

 
$
3,648

 
$
6,812

Purchases and sales of investments in the perpetual care trusts were as follows (in thousands):
 
Year ended December 31,
 
2010
 
2011
 
2012
Purchases
$
(38,736
)
 
$
(40,030
)
 
$
(82,793
)
Sales
39,819

 
53,823

 
83,060

11. FAIR VALUE MEASUREMENTS
Fair value is defined as the price that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date applicable for items that are recognized or disclosed at fair value in the financial statements on a recurring basis. We disclose the extent to which fair value is used to measure financial assets and liabilities, the inputs utilized in calculating valuation measurements, and the effect of the measurement of significant unobservable inputs on earnings, or changes in net assets, as of the measurement date.
We evaluated its financial assets and liabilities for those financial assets and liabilities that met the criteria of the disclosure requirements and fair value framework. The carrying values of cash and cash equivalents, trade receivables, and trade payables approximate the fair values of those instruments due to the short-term nature of the instruments. The fair values of receivables on preneed funeral and cemetery contracts are impracticable to estimate because of the lack of a trading market and the diverse number of individual contracts with varying terms. The long-term debt and line of credit are classified within Level 2 of the Fair Value Measurements hierarchy. The fair values of the long-term debt and line of credit approximate the carrying values of these instruments based on the index yields of similar securities compared to U.S. Treasury yield curves. The fair value of the convertible junior subordinated debentures is approximately $86.2 million at December 31,2012, based on available broker quotes of the corresponding preferred securities issued by the Trust. We identified investments in fixed income securities, common stock and mutual funds presented within the preneed and perpetual care trust investments categories on the Consolidated Balance Sheets as having met such criteria.
The following three-level valuation hierarchy based upon the transparency of inputs is utilized in the measurement and valuation of financial assets or liabilities as of the measurement date:
Level 1—Fair value of securities based on unadjusted quoted prices for identical assets or liabilities in active markets. Our investments classified as Level 1 securities include common stock, certain fixed income securities, and equity mutual funds;
Level 2—Fair value of securities estimated based on quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, and inputs other than quoted market prices that are observable or that can be corroborated by observable market data by correlation. These inputs include interest rates, yield curves, credit risk, prepayment speeds, rating and tax-exempt status. Our investments classified as Level 2 securities include certain fixed income securities and fixed income mutual funds; and

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Level 3—Unobservable inputs based upon the reporting entity’s internally developed assumptions, which market participants would use in pricing the asset or liability. As of December 31, 2012, we did not have any assets that had fair values determined by Level 3 inputs and no liabilities measured at fair value.
We account for its investments as available-for-sale and measure them at fair value under standards of financial accounting and reporting for investments in equity instruments that have readily determinable fair values and for all investments in debt securities.
The following table summarizes the fair value on a recurring basis and summarizes the fair value hierarchy of the valuation techniques utilized by us to determine the fair values as of December 31, 2012 (in thousands). Certain fixed income and other securities are reported at fair value using Level 2 inputs. For these securities, we use pricing services and dealer quotes.
 
Quoted Prices in
Active Markets
(Level 1)
 
Significant Other
Observable Inputs
(Level 2)
 
Significant
Unobservable
Inputs (Level 3)
 
December 31, 2012
Assets:
 
 
 
 
 
 
 
Fixed income securities:
 
 
 
 
 
 
 
U.S. treasury debt
$
3,076

 
$

 
$

 
$
3,076

U.S. agency obligations
146

 

 

 
146

Foreign debt

 
5,499

 

 
5,499

Preferred stock

 
53,205

 

 
53,205

Mortgage-backed securities

 
2

 

 
2

Corporate debt

 
88,602

 

 
88,602

Common stock
16,684

 

 

 
16,684

Mutual funds:
 
 
 
 
 
 
 
Equity
 
 
 
 
 
 
 
U.S. large cap
6,686

 

 

 
6,686

U.S. mid cap
1,049

 

 

 
1,049

U.S. small cap
1,150

 

 

 
1,150

International
2,503

 

 

 
2,503

U.S. REIT
864

 

 

 
864

Fixed income
 
 
 
 
 
 
 
U.S. investment grade

 
3,607

 

 
3,607

U.S. high yield

 
2,639

 

 
2,639

Other
 
 
 
 
 
 
 
Insurance

 
2,099

 

 
2,099

Other

 
29

 

 
29

Total assets
$
32,158

 
$
155,682

 
$

 
$
187,840

There were no significant transfers between Levels 1 and 2 for the year ended December 31, 2012.

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12. DEFERRED CHARGES AND OTHER NON-CURRENT ASSETS
Deferred charges and other non-current assets at December 31, 2011 and 2012 were as follows (in thousands):
 
December 31, 2011
 
December 31, 2012
Prepaid agreements not to compete, net of accumulated amortization of $4,779 and $4,877, respectively
$
425

 
$
326

Deferred loan costs, net of accumulated amortization of $3,161 and $199, respectively
1,700

 
3,041

Deferred income tax asset
3,955

 
2,220

Convertible junior subordinated debenture origination costs, net of accumulated amortization of $1,698 and $1,811, respectively
2,345

 
2,232

Other
2,026

 
1,605

Deferred charges and other non-current assets
$
10,451

 
$
9,424

Agreements not to compete are amortized over the term of the respective agreements, ranging from four to ten years. Deferred loan costs are being amortized over the term of the related debt.
13. LONG-TERM DEBT
The Company’s senior long-term debt consisted of the following at December 31, 2011 and 2012 (in thousands): 
 
December 31, 2011
 
December 31, 2012
Revolving credit facility, secured, floating rate
$
3,100

 
$
44,700

Senior Notes
130,000

 

Term loan, secured, floating rate

 
127,500

Acquisition debt
140

 
294

Other
2,257

 
2,133

Less: current portion
(497
)
 
(11,086
)
Total long-term debt
$
135,000

 
$
163,541

At December 31, 2011, we had outstanding a principal amount of $130.0 million of the Senior Notes, due in 2015, with interest payable semi-annually. We had a $60.0 million senior secured revolving credit facility with a $15.0 million accordion feature that was to mature in October 2014 and was collateralized by all personal property and funeral home real property in certain states. The credit facility was collateralized by the accounts receivable and all personal property of the Company.

On August 30, 2012, we replaced our previous credit facility with the Credit Facility, a new $235 million secured bank credit facility with Bank of America, N.A. as the Administrative Agent, comprised of a $105 million revolving credit facility and a $130 million term loan. The Credit Facility also contains an accordion provision to borrow up to an additional $40 million in revolving loans. The Credit Facility refinanced our previous credit facility, redeemed our Senior Notes, our existing 77/8% senior notes, paid other transaction related fees and expenses and will provide for future corporate needs.
The Credit Facility is set to mature on September 30, 2017 and is collateralized by all personal property and funeral home real property in certain states. We have the option to pay interest under the Credit Facility at either prime rate or LIBOR rate plus a margin. At December 31, 2012, the prime rate and prime rate margin was 3.25% and 2.50%, respectively and the LIBOR rate and LIBOR margin was 0.21% and 3.50%, respectively. As of December 31, 2012, $44.7 million was drawn under the revolving credit facility and $127.5 million outstanding under the term loan at a weighted average interest rate of 3.73%.
The proceeds of the term loan borrowings were used to redeem the Senior Notes. The redemption was completed on September 28, 2012. In connection with the redemption of the Senior Notes, we incurred a premium payment to the former debtholders in the amount of $1.7 million and recorded a pre-tax charge in the amount of $1.3 million to write off the related unamortized loan costs. Consequently, the $7.3 million of Senior Notes previously held by an unrelated company of which one of our board members is the Chief Investment Officer, were redeemed.
The fees related to entering into the current Credit Facility were approximately $3.2 million and are being amortized over the life of the facility. No letters of credit were issued and outstanding under the Credit Facility at December 31, 2012. Interest is payable quarterly.

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Carriage, the parent entity, has no material assets or operations independent of its subsidiaries. All assets and operations are held and conducted by subsidiaries, each of which (except for the Trust, which is a single purpose entity that holds our 7% debentures issued in connection with the issuance of the Trust’s term income deferrable equity securities (TIDES) 7% convertible preferred securities) have fully and unconditionally guaranteed the Company’s obligations under the Credit Facility. Additionally, the Company does not currently have any significant restrictions on its ability to receive dividends or loans from any subsidiary guarantor under the Credit Facility.
We were in compliance with the covenants contained in the previous credit facility as of December 31, 2011 and the Credit Facility as of December 31, 2012. The Credit Facility requires us to comply with certain financial ratios, including a requirement to maintain a leverage ratio of no more than 3.75 to 1.00 through June 29, 2014 and no more than 3.50 to 1.00 thereafter, and a covenant to maintain a fixed charge coverage ratio of no less than 1.20 to 1.00. As of December 31, 2012, the leverage ratio was 3.06 to 1.00 and the fixed charge coverage ratio was 2.62 to 1.00.
Acquisition debt consists of deferred purchase price notes payable to sellers. The deferred purchase price notes bear interest at 0%, discounted at imputed interest rates ranging from 6% to 8%, with original maturities from three to fifteen years.
The aggregate maturities of long-term debt for the next five years as of December 31, 2012 are approximately $11,086,000, $13,244,000, $16,574,000, $20,258,000 and $112,865,000, respectively and $600,000 thereafter.
14.
CONVERTIBLE JUNIOR SUBORDINATED DEBENTURES PAYABLE TO AFFILIATE AND COMPANY OBLIGATED MANDATORILY REDEEMABLE CONVERTIBLE PREFERRED SECURITIES OF CARRIAGE SERVICES CAPITAL TRUST
Carriage’s wholly-owned subsidiary, Carriage Services Capital Trust, issued 1,875,000 units of 7% convertible preferred securities (TIDES) during June 1999, resulting in approximately $90.0 million in net proceeds, and the Company issued a 7% convertible junior subordinated debenture to the Trust in the amount of $93.75 million. The convertible preferred securities have a liquidation amount of $50 per unit and are convertible into Carriage’s common stock at the equivalent conversion price of $20.4375 per share of common stock. The subordinated debentures and the TIDES mature in 2029, and the TIDES are guaranteed on a subordinated basis by the Company. Both the subordinated debentures and the TIDES contain a provision for the deferral of distributions for up to 20 consecutive quarters. During the period in which distribution payments are deferred, distributions will continue to accumulate at the 7% annual rate. Also, the deferred distributions will themselves accumulate distributions at the annual rate of 7%. During the period in which distributions are deferred, Carriage is prohibited from paying dividends on its common stock or repurchasing its common stock, with limited exceptions. There are no deferred distributions at December 31, 2012.
For the year ended December 31, 2011, the Company repurchased 61,742 shares of these TIDES for approximately $2,241,000 and recorded a gain of $846,000. The Company converted these preferred shares at the current conversion rate of 2.4465 into shares of common stock equal to 151,052 shares. Immediately upon the exchange, these common shares were canceled. No repurchases were made in 2012. At December 31, 2012, amounts outstanding under the convertible junior subordinated debentures totaled $89.8 million.
15. COMMITMENTS AND CONTINGENCIES
Leases
We lease certain office facilities, vehicles and equipment under operating leases for terms ranging from one to fifteen years. Certain of these leases provide for an annual adjustment and contain options for renewal. Rent expense totaled $4,807,000, $5,593,000 and $5,897,000 for 2010, 2011 and 2012, respectively. Assets acquired under capital leases are included in property, plant and equipment in the accompanying Consolidated Balance Sheets in the amount of $1,059,000 in 2011 and $1,021,000 in 2012, net of accumulated depreciation. Capital lease obligations are included in current and long-term debt as indicated below.

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At December 31, 2012, future minimum lease payments under non-cancelable lease agreements were as follows:
 
Future Minimum  Lease
Payments
 
Operating
Leases
 
Capital
Leases
 
(in thousands)
Years ending December 31,
 
 
 
2013
$
4,138

 
$
439

2014
3,742

 
466

2015
2,794

 
504

2016
2,009

 
505

2017
1,842

 
494

Thereafter
4,929

 
4,664

Total future minimum lease payments
$
19,454

 
$
7,072

Less: amount representing interest (rates ranging from 7% to 11.5%)
 
 
(2,928
)
Less: current portion of obligations under capital leases
 
 
(131
)
Long-term obligations under capital leases
 
 
$
4,013

Agreements and Employee Benefits
We have obtained various agreements not to compete from former owners and employees. These agreements are generally for one to ten years and provide for periodic payments over the term of the agreements. The aggregate payments due under these agreements for the next five years total $1,405,000, $1,362,000, $1,227,000, $970,000, and $598,000 respectively and $1,190,000 thereafter.
We have entered into various consulting agreements with former owners of businesses. Payments for such agreements are generally not made in advance. These agreements are generally for one to ten years and provide for future payments monthly or bi-weekly. The aggregate payments for the next five years total $1,015,000, $746,000, $508,000, $344,000 and $111,000, respectively and $36,000 thereafter.
The Company has entered into employment agreements with its executive officers and certain management personnel. These agreements are generally for three years and provide for participation in various incentive compensation arrangements. These agreements automatically renew on an annual basis after their initial term has expired. The minimum payments due under these agreements for the next four years are approximately $1,735,000, $1,315,000, $1,125,000 and $224,000.
Carriage sponsors a defined contribution plan (401K) for the benefit of its employees. The Company’s matching contributions and plan administrative expenses totaled $1,243,000, $1,357,000, and $1,240,000 for 2010, 2011 and 2012, respectively. The Company does not offer any post-retirement or post-employment benefits.
Other Commitments
We have an agreement to outsource the processing of transactions for the cemetery business and certain accounting activities. The Company and the contractor may terminate the contract for various reasons upon written notification. Payments vary based on the level of resources provided. We paid $1.9 million, $2.0 million and $1.6 million to the contractor for services in 2010, 2011 and 2012, respectively.
Litigation
We are a party to various litigation matters and proceedings. For each of our outstanding legal matters, we evaluate the merits of the case, our exposure to the matter, possible legal or settlement strategies, and the likelihood of an unfavorable outcome. We intend to defend ourselves in the lawsuits described herein. If we determine that an unfavorable outcome is probable and can be reasonably estimated, we establish the necessary accruals. We hold certain insurance policies that may reduce cash outflows with respect to an adverse outcome of certain of these litigation matters.
Leathermon, et al. v. Grandview Memorial Gardens, Inc., et al., United States District Court, Southern District of Indiana, Case No. 4:07-cv-137. On August 17, 2007, five plaintiffs filed a putative class action against the current and past owners of Grandview Cemetery in Madison, Indiana, including our subsidiaries that owned the cemetery from January 1997 until February 2001, on behalf of all individuals who purchased cemetery and burial goods and services at Grandview

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Cemetery. Plaintiffs are seeking monetary damages and claim that the cemetery owners performed burials negligently, breached Plaintiffs’ contracts and made misrepresentations regarding the cemetery. The Plaintiffs also allege that the claims occurred prior, during and after we owned the cemetery. On October 15, 2007, the case was removed from Jefferson County Circuit Court, Indiana to the Southern District of Indiana. On April 24, 2009, shortly before Defendants had been scheduled to file their briefs in opposition to Plaintiffs’ motion for class certification, Plaintiffs moved to amend their complaint to add new class representatives and claims, while also seeking to abandon other claims. We, as well as several other Defendants, opposed Plaintiffs’ motion to amend their complaint and add parties. In April 2009, two Defendants moved to disqualify Plaintiffs’ counsel from further representing Plaintiffs in this action. On June 30, 2010, the Court granted the Defendants’ motion to disqualify Plaintiffs’ counsel. In that order, the Court gave Plaintiffs 60 days within which to retain new counsel. On May 6, 2010, Plaintiffs filed a petition for writ of mandamus with the Seventh Circuit Court of Appeals seeking relief from the trial court’s order of disqualification of counsel. On May 19, 2010, the Defendants responded to the petition of mandamus. On July 8, 2010, the Seventh Circuit denied Plaintiffs’ petition for writ of mandamus. Thus, pursuant to the trial court’s order, Plaintiffs were given 60 days from July 8, 2010 in which to retain new counsel to prosecute this action on their behalf. Plaintiffs retained new counsel and the trial court granted the newly retained Plaintiffs’ counsel 90 days to review the case and advise the Court whether or not Plaintiffs would seek leave to amend their complaint to add and/or change the allegations as are currently stated therein and whether or not they would seek leave to amend the proposed class representatives for class certification. Plaintiffs moved for leave to amend both the class representatives and the allegations stated within the complaint. Defendants filed oppositions to such amendments. The Court issued an order permitting the Plaintiffs to proceed with amending the class representatives and a portion of their claims; however, certain of Plaintiffs’ claims have been dismissed. Discovery in this matter will now proceed. We intend to defend this action vigorously. Because the lawsuit is in its preliminary stages, we are unable to evaluate the likelihood of an unfavorable outcome to us or to estimate the amount or range of any potential loss, if any, at this time.
16. INCOME TAXES
The provision for income taxes from continuing operations for the years ended December 31, 2010, 2011 and 2012 consisted of (in thousands): 
 
Year Ended December 31,
 
2010
 
2011
 
2012
Current:
 
 
 
 
 
U. S. federal
$
1,915

 
$
7,506

 
$
3,757

State
1,023

 
1,022

 
(45
)
Total current provision
2,938

 
8,528

 
3,712

Deferred:
 
 
 
 
 
U. S. federal
2,236

 
(3,414
)
 
4,370

State
196

 
(48
)
 
(440
)
Total deferred provision
2,432

 
(3,462
)
 
3,930

Total income tax provision
$
5,370

 
$
5,066

 
$
7,642

A reconciliation of taxes from continuing operations calculated at the U.S. federal statutory rate to those reflected in the Consolidated Statements of Operations for the years ended December 31, 2010, 2011 and 2012 is as follows (in thousands): 
 
Year Ended December 31,
 
 
2010
 
2011
 
2012
 
 
Amount
 
Percent
 
Amount
 
Percent
 
Amount
 
Percent
 
Federal statutory rate
$
4,574

 
34.0

%
$
4,058

 
34.0

%
$
6,547

 
34.0

%
Effect of state income taxes, net of federal benefit
858

 
6.4

 
704

 
5.9

 
689

 
3.6

 
Effect of non-deductible expenses and other, net
136

 
1.1

 
514

 
4.3

 
1,424

 
7.4

 
Change in valuation allowance
(198
)
 
(1.5
)
 
(210
)
 
(1.7
)
 
(1,018
)
 
(5.3
)
 
Total
$
5,370

 
40.0

%
$
5,066

 
42.5

%
$
7,642

 
39.7

%

During 2012, the Internal Revenue Service approved two accounting method change requests. These requests related to advanced payments on preneed funeral insurance policy commissions and nonrefundable, non-trusted advances received for services sold pursuant to preneed funeral and cemetery contracts. These accounting method changes are effective for the tax
year ended December 31, 2012. Internal Revenue Code Section 481(a) requires the taxpayer to recalculate income that was

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previously recognized in order to be placed on a new accounting method. This resulted in a cumulative adjustment of $5.2 million that reduced current year taxable income and reduced a previously recognized deferred tax asset for deferred revenue.
The tax effects of temporary differences from total operations that give rise to significant deferred tax assets and liabilities at December 31, 2011 and 2012 were as follows (in thousands):
 
Year Ended December 31,
 
2011
 
2012
Deferred income tax assets:
 
 
 
Net operating loss carryforwards
$
2,474

 
$
3,787

State tax credit carryforwards
91

 
83

State bonus depreciation
267

 
155

Accrued liabilities and other
3,075

 
1,252

Amortization of non-compete agreements
336

 
471

Preneed liabilities, net
33,301

 
32,452

Total deferred income tax assets
39,544

 
38,200

Less valuation allowance
(1,335
)
 
(317
)
Total deferred income tax assets
$
38,209

 
$
37,883

Deferred income tax liabilities:
 
 
 
Amortization and depreciation
$
(30,753
)
 
$
(34,125
)
Other
(426
)
 
(318
)
Total deferred income tax liabilities
(31,179
)
 
(34,443
)
Total net deferred tax assets
$
7,030

 
$
3,440

Current deferred tax asset
$
3,075

 
$
1,220

Non-current deferred tax asset
3,955

 
2,220

Total net deferred tax assets
$
7,030

 
$
3,440

The current deferred tax asset is included in Inventories and other current assets at December 31, 2011 and 2012. The non-current deferred tax asset is included in Deferred charges and other non-current assets at December 31, 2011 and 2012.
We record a valuation allowance to reflect the estimated amount of deferred tax assets for which realization is uncertain. Management reviews the valuation allowance at the end of each quarter and makes adjustments if it is determined that it is more likely than not that the tax benefits will be realized. We recognized a $1,018,000 decrease in its valuation allowance during 2012.
For federal income tax reporting purposes, we did not have net operating loss carryforward available during the current year. For state reporting purposes, we have approximately $50.4 million of net operating loss carryforwards that will expire between 2014 and 2031, if not utilized. Based on management’s assessment of the various state net operating losses, it was determined that it is more likely than not that the Company will be able to realize tax benefits on some portion of the amount of the state losses. The valuation allowance at December 31, 2012 was attributable to the deferred tax asset related to the state operating losses.
We analyze tax benefits for uncertain tax positions and how they are to be recognized, measured, and derecognized in financial statements; provide certain disclosures of uncertain tax matters; and specify how reserves for uncertain tax positions should be classified on the Consolidated Balance Sheets. We have reviewed our income tax positions and identified certain tax deductions, primarily related to business acquisitions that are not certain. Our policy with respect to potential penalties and interest is to record them as “Other” expense and “Interest” expense, respectively. The entire balance of unrecognized tax benefits, if recognized, would affect our effective tax rate. We do not anticipate a significant increase or decrease in its unrecognized tax benefits during the next year.
We have unrecognized tax benefits for federal and state income tax purposes totaling $7.7 million as of December 31, 2012, resulting from deductions totaling $21.8 million on federal returns and $20.8 million on various state returns. We have state net operating loss carryforwards exceeding these deductions, and has accounted for these unrecognized tax benefits by reducing the deferred income tax asset related to the net operating loss carryforwards by the amount of these unrecognized deductions. For federal and certain states without net operating loss carryforwards, we have increased our taxes payable by deductions that are not considered more likely than not.

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A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows (in thousands):
 
Year Ended December 31,

2010
 
2011
 
2012
Unrecognized tax benefit at beginning of year
$
6,863

 
$
7,396

 
$
7,617

Reductions based on tax positions related to the prior year

 

 
(259
)
Additions based on tax positions related to the current year
562

 
253

 
389

Reductions as a result of a lapse of the applicable statute of limitations
(29
)
 
(32
)
 

Unrecognized tax benefit at end of year
$
7,396

 
$
7,617

 
$
7,747

The entire balance of unrecognized tax benefits, if recognized, would affect our effective tax rate. The effects of recognizing the tax benefits of uncertain tax positions for the year ended December 31, 2012 were not material to our operations. We do not anticipate a significant increase or decrease in its unrecognized tax benefits during the next twelve months. The amount of penalty and interest recognized in the balance sheet and statement of operations was not material for the year ended December 31, 2012.
The Company’s federal income tax returns for 2006 through 2011 are open tax years that may be examined by the Internal Revenue Service. The Company’s unrecognized state tax benefits are related to state returns open from 2002 through 2011.
17. STOCKHOLDERS’ EQUITY
Stock Based Compensation Plans
During the three year period ended December 31, 2012, we had four stock benefit plans in effect under which stock option grants or restricted stock have been issued or remain outstanding: the 1995 Stock Incentive Plan (the “1995 Plan”), the 1996 Stock Option Plan (the “1996 Plan”), the 1996 Directors’ Stock Option Plan (the “Directors’ Plan”) and the Second Amended and Restated 2006 Long Term Incentive Plan (the “Amended and Restated 2006 Plan”). All of the options granted under the plans have ten-year terms. The 1995 Plan expired in 2005 and the 1996 Plan and the Director’s Plan were terminated during 2006. The 2006 Amended and Restated Plan expires on May 24, 2022. The expiration and termination of these plans does not affect the options previously issued and outstanding.
All stock-based plans are administered by the Compensation Committee appointed by our Board. On May 23, 2012, our Stockholders approved the Carriage Services, Inc. Second Amended and Restated 2006 Long-Term Incentive Plan which, among other things, increased the reserve balance from 2,850,000 shares to 5,000,000 shares. The Amended and Restated 2006 Plan provides for grants of options as non-qualified options or incentive stock options, restricted stock, stock appreciation rights and performance awards. Option grants are required by the 2006 Amended and Restated Plan to be issued with an exercise price equal to or greater than the fair market value of Carriage’s common stock as determined by the closing price on the date of the option grant. The options have ten year terms.
The status of each of the plans at December 31, 2012 is as follows (in thousands):
 
Shares
Reserved
 
Shares
Available to
Issue
 
Options
Outstanding
1995 plan

 

 
6

1996 plan

 

 
2

Directors’ plan

 

 

Amended and restated 2006 plan
5,000

 
1,083

 
304

Total
5,000

 
1,083

 
312


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Employee Stock Options
The fair value of the option grants are estimated on the date of grant using the Black-Scholes option pricing model with the following weighted-average assumptions, as indicated by year:
 
2010
 
2011
 
2012
Dividend yield
%
 
%
 
1.7
%
Expected volatility
50.50
%
 
60.09
%
 
60.09
%
Risk-free interest rate
3.52
%
 
1.25
%
 
1.25
%
Expected life (years)
5

 
3

 
3

On March 5, 2012, a total of 96,283 stock options were awarded to certain officers of the Company. These options will vest in 331/3% increments over a three year period and will expire on March 5, 2022. The value of these stock options is approximately $0.2 million. In 2011, a total of 210,549 stock options were awarded, the value of which is approximately $0.5 million. In 2010, a total of 211,401 stock options were awarded, the value of which is approximately $0.5 million .
A summary of the stock options at December 31, 2010, 2011 and 2012 and changes during the three years ended                                     December 31, 2012 is presented in the table and narrative below (shares in thousands): 
 
Year Ended December 31,
 
2010
 
2011
 
2012
 
Shares
 
Wtd. Avg.
Ex. Price
 
Shares
 
Wtd. Avg.
Ex. Price
 
Shares
 
Wtd. Avg.
Ex. Price
Outstanding at beginning of period
787

 
$
2.71

 
445

 
$
4.74

 
321

 
$
5.17

Granted
211

 
$
4.78

 
211

 
$
5.69

 
96

 
$
5.94

Exercised
(516
)
 
$
1.56

 
(173
)
 
$
5.56

 
(81
)
 
$
4.90

Canceled or expired
(37
)
 
$
4.79

 
(162
)
 
$
5.24

 
(24
)
 
$
5.94

Outstanding at end of year
445

 
$
4.74

 
321

 
$
5.17

 
312

 
$
5.41

Exercisable at end of year
253

 
$
4.71

 
106

 
$
4.75

 
145

 
$
5.13

The aggregate intrinsic value of the outstanding and exercisable stock options at December 31, 2012 was $2,017,000 and $974,000 respectively. The total intrinsic value of options exercised during 2010, 2011 and 2012 totaled $1,628,000, $203,800, and $260,000 respectively.
The total fair value value of stock options vested during 2010, 2011 and 2012 totaled approximately $0, $60,000 and $142,000 respectively. We recorded compensation expense related to vesting stock options totaling less than $81,000 in 2010, $237,000 in 2011, and $218,000 in 2012.
As of December 31, 2012, there was $201,000 of unrecognized compensation cost, net of estimated forfeitures, related to nonvested stock options expected to be recognized over a weighted average period of 1.52 years.
The following table further describes our outstanding stock options at December 31, 2012 (shares in thousands):
 
Options Outstanding
 
Options Exercisable
Actual
Ranges of
Exercise Prices
150% increment
Number Outstanding at 12/31/12
 
Weighted-Average
Remaining
Contractual Life
 
Weighted-Average
Exercise Price
 
Number Exercisable at 12/31/12
 
Weighted-Average
Exercise Price
$3.12-4.78
8

 
0.77
 
$
4.46

 
8

 
$
4.46

$4.78-4.78
104

 
7.38
 
$
4.78

 
77

 
$
4.78

$4.79-5.70
3

 
8.61
 
$
5.21

 

 

$5.70-5.70
124

 
8.17
 
$
5.70

 
60

 
$
5.70

$5.94-5.94
73

 
9.18
 
$
5.94

 

 
$

$3.12-5.94
312

 
7.95
 
$
5.41

 
145

 
$
5.13


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Employee Stock Purchase Plan
We provide all employees the opportunity to purchase common stock through payroll deductions. Purchases are made quarterly; the price being 85% of the lower of the price on the grant date or the purchase date. In 2010, employees purchased a total of 106,880 shares at a weighted average price of $3.38 per share. In 2011, employees purchased a total of 86,287 shares at a weighted average price of $4.15 per share. In 2012, employees purchased a total of 100,620 shares at a weighted average price of $4.92 per share. Compensation cost for the employee stock purchase plan ("ESPP") totaling approximately $173,000, $100,000, and $135,000 was expensed in 2010, 2011 and 2012, respectively.
The fair values of the grants at the beginning of each of the years pursuant to our ESPP were estimated using the following assumptions:
 
 
2010
 
2011
 
2012
Dividend yield
%
 
%
 
1.7
%
Expected volatility
70
%
 
29
%
 
32
%
Risk-free interest rate
0.08%, 0.18%, 0.31%, 0.45%

 
0.15%, 0.19%, 0.24%, 0.29%

 
0.02%, 0.06%, 0.09%, 0.12%

Expected life (years)
.25, .50, .75, 1

 
.25, .50, .75, 1

 
.25, .50, .75, 1

Expected volatilities are based on the historical volatility during the previous twelve months of the underlying common stock. The risk-free rate for the quarterly purchase periods is based on the U.S. Treasury yields in effect at the time of grant (January 1). The expected life of the ESPP grants represents the calendar quarters from the grant date (January 1) to the purchase date (end of each quarter).
Restricted Stock Grants
The Company, from time to time, issues shares of restricted common stock to certain officers, directors, and key employees of the Company from its stock benefit plans. The restricted stock issued to officers and key employees vest in either 25% or 331/3% increments over four or three year terms, respectively. A summary of the status of unvested restricted stock awards as of December 31, 2012, and changes during 2012, is presented below (shares in thousands): 
Unvested stock awards
Shares
 
Weighted Average
Grant Date
Fair Value
Unvested at January 1, 2012
491

 
$
5.38

Awards
383

 
6.04

Vestings
(266
)
 
4.72

Cancellations
(43
)
 
5.58

Unvested at December 31, 2012
565

 
$
5.81

Related to the vesting of restricted stock awards previously awarded to our officers, employees and directors, we recorded compensation expense, included in general, administrative and other expenses, totaling $1.3 million for the year ended December 31, 2010, $1.9 million for the year ended December 31, 2011, and $1.4 million for the year ended December 31, 2012.
As of December 31, 2012, we had $3.3 million of total unrecognized compensation costs related to unvested restricted stock awards, which are expected to be recognized over a weighted average period of approximately 1.7 years.
Performance-based Stock Awards
During the third quarter of 2012, the Compensation Committee of our Board approved the grant of performance awards with both market and service vesting conditions to certain officers, employees and outside directors. The awards vest and become exercisable only in the event the closing price of our common stock is greater than or equal to $21.50 on any three days, whether or not consecutive, within a period of 30 consecutive calendar days, and the grantee remains continuously employed by us from the grant date through such date, which can be no earlier than the first anniversary of the grant date. If the market condition is met prior to the first anniversary of the grant date, then such award will not become vested until the first anniversary of the grant date, provided that the grantee remains continuously employed by us from the grant date through the first anniversary of the grant date. Promptly following the date a grantee’s award becomes vested (but no later than March 15th of the year following the year in which the award becomes vested) and subject to the grantee’s payment of the purchase price, we will issue and deliver to the grantee the number of shares of our common stock subject to the award. The purchase price is

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equal to the greater of (a) the fair market value of a share of our common stock on the grant date plus $0.50 or (b) $9.00. A grantee’s award will automatically terminate without payment of any consideration if (i) the grantee’s employment with us terminates for any reason (other than due to death or disability) prior to the vesting or (ii) the vesting does not occur on or before the fifth anniversary of the grant date.
During 2012, we granted 1,705,000 performance awards with an aggregate fair value of approximately $1.5 million. The fair value of the performance awards are estimated on the date of grant using a Monte-Carlo simulation pricing model with the following assumptions: share price at date of grant of (majority at $7.76); weighted average purchase price at grant date of $9.07; performance hurdle price of $21.50; expected dividend yield of 1.7%; median time to vesting of 3.37 years; and expected volatility of 31.3%. Expected volatilities are based on the historical volatility of the weekly closing stock price of the underlying common stock utilizing a five year period to the valuation date with a 5.0% weighting to the year between August 2008 and August 2009 to effect for mean reversion in asset prices during the global financial crisis. The risk-free rate is based on the U.S. Treasury yields in effect at the time of grant. The allowance for forfeiture is 5.0% and it is assumed that the holders of the performance awards will exercise the award immediately upon vesting. The pre-tax compensation expense associated with these awards for the year ended December 31, 2012 was $0.1 million.
Director Compensation Plans
On March 5, 2012, our Board approved a new Director Compensation Policy, which provides for the following: (i) the chairman of our Audit Committee receives an annual cash retainer of $17,500, the chairman of our Compensation and our Corporate Governance Committees receives an annual cash retainer of $15,000 and the Lead Director of our Board receives an annual cash retainer of $115,000, payable in quarterly installments;and (ii) each independent director of our Board receives an annual cash retainer of $40,000 paid on a quarterly basis and an annual equity retainer of $75,000 in shares of our common stock issued at our annual meeting of stockholders. Additionally, each independent director receives $2,000 for each regular or special meeting of the full Board, our Audit Committee and our Executive Committee attended in person or by phone. Members of the other committees and their chairmen receive $1,600 for each committee meeting held in person or by phone that such director attends. Under our Director Compensation Policy, the annual cash retainers for each committee chairman and the annual equity retainer are paid on the date of our annual meeting of stockholders, which for this year was held on May 23, 2012. Prior to the approval of the new Director Compensation Policy, there were two meetings for which directors were paid under the previous policy
On May 23, 2012, we issued 41,436 shares of common stock to each of the four independent directors for such retainer. One new director joined our Board during the first quarter of 2012, at which time he was granted 16,835 shares valued at $100,000. One-half of those shares vested immediately; the remainder vest over two years.
We recorded $419,000, $557,000 and $777,000, respectively in pre-tax compensation expense, included in general, administrative and other expenses, for the years ended December 31, 2010, 2011 and 2012, respectively, related to the director fees, annual retainers, and immediate vesting on grants to new directors.
Cash Dividends
Our Board declared four quarterly dividends of $0.025 per share, totaling approximately $1.8 million, which were paid on March 1, 2012, June 1, 2012, September 1, 2012 and December 3, 2012 respectively, to record holders of our common stock as of February 13, 2012, May 15, 2012, August 17, 2012 and November 13, 2012 respectively. We have a dividend reinvestment program so that stockholders may elect to reinvest their dividends into additional shares of our common stock.

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18. SHARE REPURCHASE PROGRAM
During May 2012, our Board approved an increase to the share repurchase program authorizing the Company to purchase an additional $3 million of our common stock for a total of up to $8 million of the Company’s common stock. The repurchases are executed in the open market and through privately negotiated transactions subject to market conditions, normal trading restrictions and other relevant factors. During 2012, we repurchased 686,208 shares of common stock at an aggregate cost of $4.5 million and an average cost per share of $6.60. The repurchased shares are held as treasury stock.
19. PREFERRED STOCK
The Company has 40,000,000 authorized shares of preferred stock. We issued 20,000 shares of mandatorily redeemable convertible preferred stock to a key employee in exchange for certain intellectual property rights. The preferred stock has a liquidation value of $10 per share and is convertible at any time prior to February 22, 2013 into the Company’s common stock on a one-for-one basis. If not converted into the Company’s common stock, the preferred stock is subject to mandatory redemption on February 22, 2013. Dividends accrue on a cumulative basis at the rate of 7% per year, payable quarterly.
20. EARNINGS PER SHARE
Share-based awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are participating securities and included in the computation of both basic and diluted earnings per share. Our grants of restricted stock awards to our employees and directors are considered participating securities and we have prepared our earnings per share calculations to include outstanding unvested restricted stock awards in the basic and diluted weighted average shares outstanding calculation.
The following table sets forth the computation of the basic and diluted earnings per share for the years ended December 31, 2010, 2011 and 2012: 
 
Year Ended December 31,
 
2010
 
2011
 
2012
 
(in thousands, except per share data)
Net income
$
8,079

 
$
6,978

 
$
11,403

Net income allocated to non-vested share awards
(302
)
 
(307
)
 
(361
)
Preferred stock dividend
(14
)
 
(14
)
 
(14
)
Undistributed earnings available to common stockholders
$
7,763

 
$
6,657

 
$
11,028

Income (loss) from discontinued operations
(2
)
 
125

 
(204
)
Undistributed earnings from continuing operations available to common stockholders
7,765

 
6,532

 
11,232

 
 
 
 
 
 
Weighted average number of common shares outstanding for basic EPS computation
17,635

 
18,359

 
18,126

Effect of dilutive securities:
 
 
 
 
 
Stock options
303

 
38

 
100

Weighted average number of common and common equivalent shares outstanding for diluted EPS computation
17,938

 
18,397

 
18,226

Basic earnings per common share:
 
 
 
 
 
Undistributed earnings
$
0.44

 
$
0.35

 
$
0.62

Allocation of earnings to non-vested share awards
0.02

 
0.02

 
0.02

Basic earnings per share from continuing operations
0.46

 
0.37

 
0.64

Discontinued operations

 
0.01

 
(0.01
)
Basic earnings per common share
$
0.46

 
$
0.38

 
$
0.63

Diluted earnings per common share:
 
 
 
 
 
Undistributed earnings
$
0.43

 
$
0.35

 
$
0.62

Allocation of earnings to non-vested share awards
0.02

 
0.02

 
0.02

Diluted earnings per share from continuing operations
0.45

 
0.37

 
0.64

Discontinued operations

 
0.01

 
(0.01
)
Diluted earnings per common share
$
0.45

 
$
0.38

 
$
0.63

Options to purchase 0.7 million shares were not included in the computation of diluted earnings per share for the year ended December 31, 2010, because the effect would be anti-dilutive as the exercise prices exceeded the average market price of the common shares.
Options to purchase 0.5 million shares were not included in the computation of diluted earnings per share for the year ended December 31, 2011, because the effect would be anti-dilutive as the exercise prices exceeded the average market price of the common shares.
There were no options excluded in the computation of diluted earnings per share for the year ended December 31, 2012.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


21. MAJOR SEGMENTS OF BUSINESS
We conduct funeral and cemetery operations only in the United States. The following table presents external revenues from continuing operations, net income (loss) from continuing operations, total assets, long-lived assets, depreciation and amortization, capital expenditures, number of operating locations, interest expense, and income tax expense (benefit) from continuing operations by segment: 
 
Funeral
 
Cemetery
 
Corporate
 
Consolidated
 
(in thousands, except number of operating locations)
External revenues from continuing operations:
 
 
 
 
 
 
 
2012
$
154,057

 
$
50,092

 
$

 
$
204,149

2011
143,144

 
44,534

 

 
187,678

2010
135,906

 
45,895

 

 
181,801

Income (loss) from continuing operations before income taxes:
 
 
 
 
 
 
 
2012
$
46,467

 
$
14,031

 
$
(41,249
)
 
$
19,249

2011
41,646

 
10,031

 
(39,758
)
 
11,919

2010
37,657

 
9,407

 
(33,613
)
 
13,451

Total assets:
 
 
 
 
 
 
 
2012
$
481,356

 
$
237,897

 
$
18,832

 
$
738,085

2011
423,714

 
226,177

 
22,886

 
672,777

2010
409,329

 
242,461

 
19,222

 
671,012

Long-lived assets:
 
 
 
 
 
 
 
2012
$
355,807

 
$
87,687

 
$
5,056

 
$
448,550

2011
305,540

 
91,430

 
7,185

 
404,155

2010
286,868

 
90,611

 
7,183

 
384,662

Depreciation and amortization:
 
 
 
 
 
 
 
2012
$
5,974

 
$
3,116

 
$
964

 
$
10,054

2011
5,719

 
2,853

 
1,013

 
9,585

2010
5,338

 
3,260

 
1,355

 
9,953

Capital expenditures:
 
 
 
 
 
 
 
2012
$
8,225

 
$
3,401

 
$
1,231

 
$
12,857

2011
5,939

 
3,673

 
1,013

 
10,625

2010
6,028

 
3,448

 
746

 
10,222

Number of operating locations at year end:
 
 
 
 
 
 
 
2012
167

 
33

 

 
200

2011
159

 
33

 

 
192

2010
147

 
33

 

 
180

Interest expense:
 
 
 
 
 
 
 
2012
$
320

 
$
49

 
$
16,731

 
$
17,100

2011
343

 
66

 
17,695

 
18,104

2010
312

 
76

 
17,874

 
18,262

Income tax expense (benefit) from continuing operations:
 
 
 
 
 
 
 
2012
$
18,447

 
$
5,570

 
$
(16,375
)
 
$
7,642

2011
17,700

 
4,263

 
(16,897
)
 
5,066

2010
15,033

 
3,755

 
(13,418
)
 
5,370


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


22. SUPPLEMENTAL DISCLOSURE OF STATEMENT OF OPERATIONS INFORMATION
 
Year Ended December 31,
 
2010
 
2011
 
2012
 
(in thousands)
Revenues:
 
 
 
 
 
Goods
 
 
 
 
 
Funeral
$
54,484

 
$
56,723

 
$
61,166

Cemetery
30,201

 
28,407

 
29,902

Total goods
$
84,685

 
$
85,130

 
$
91,068

Services
 
 
 
 
 
Funeral
$
73,113

 
$
78,253

 
$
85,212

Cemetery
9,355

 
9,745

 
10,166

Total services
$
82,468

 
$
87,998

 
$
95,378

Financial revenue
 
 
 
 
 
Preneed funeral commission income
$
2,266

 
$
1,811

 
$
1,711

Preneed funeral trust earnings
6,043

 
6,357

 
5,968

Cemetery trust earnings
4,804

 
5,041

 
8,506

Cemetery finance charges
1,535

 
1,341

 
1,518

Total financial revenue
$
14,648

 
$
14,550

 
$
17,703

Total revenues
$
181,801

 
$
187,678

 
$
204,149

 
 
 
 
 
 
Cost of revenues:
 
 
 
 
 
Goods
 
 
 
 
 
Funeral
$
46,614

 
$
46,947

 
$
49,402

Cemetery
24,059

 
22,113

 
23,111

Total goods
$
70,673

 
$
69,060

 
$
72,513

Services
 
 
 
 
 
Funeral
$
39,769

 
$
41,061

 
$
42,406

Cemetery
6,438

 
6,514

 
6,857

Total services
$
46,207

 
$
47,575

 
$
49,263

Financial expenses
 
 
 
 
 
Preneed funeral commissions
$
1,384

 
$
1,375

 
$
1,392

Trust administration fees

 

 
64

Total financial expenses
$
1,384

 
$
1,375

 
$
1,456

Total cost of revenues
$
118,264

 
$
118,010

 
$
123,232

The costs of revenues, for purposes of this supplemental disclosure, include only field costs and expenses that are directly allocable between the goods, services and financial categories in the funeral and cemetery segments. Depreciation and amortization and regional and unallocated funeral and cemetery costs are not included in this disclosure.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


23. QUARTERLY FINANCIAL DATA (UNAUDITED)
The tables below set forth consolidated operating results by fiscal quarter for the years ended December 31, 2011 and 2012, in thousands, except earnings per share. 
 
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
2012
 
 
 
 
 
 
 
Revenues
$
51,774

 
$
49,675

 
$
49,399

 
$
53,301

Gross profit
16,847

 
14,284

 
13,865

 
16,879

Net income from continuing operations
$
4,160

 
$
2,662

 
$
496

 
$
4,289

Net income (loss) from discontinued operations
298

 
2

 
111

 
(615
)
Preferred stock dividend
(3
)
 
(4
)
 
(3
)
 
(4
)
Net income available to common shareholders
$
4,455

 
$
2,660

 
$
604

 
$
3,670

Basic earnings per common share:
$
0.24

 
$
0.15

 
$
0.03

 
$
0.21

Diluted earnings per common share:
$
0.24

 
$
0.15

 
$
0.03

 
$
0.21

 
 
 
 
 
 
 
 
2011
 
 
 
 
 
 
 
Revenues
$
50,108

 
$
47,130

 
$
43,298

 
$
47,142

Gross profit
15,032

 
13,466

 
10,547

 
13,027

Net income from continuing operations
$
3,263

 
$
2,556

 
$
739

 
$
295

Net income from discontinued operations
12

 
45

 
53

 
15

Preferred stock dividend
(4
)
 
(3
)
 
(5
)
 
(2
)
Net income available to common shareholders
$
3,271

 
$
2,598

 
$
787

 
$
308

Basic earnings per common share:
$
0.18

 
$
0.14

 
$
0.04

 
$
0.02

Diluted earnings per common share:
$
0.18

 
$
0.14

 
$
0.04

 
$
0.02

 


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


24. SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION
The following information is supplemental disclosure for the Consolidated Statements of Cash Flows (in thousands): 
 
Year Ended December 31,
 
2010
 
2011
 
2012
Cash paid for interest and financing costs
$
17,818

 
$
17,690

 
$
21,518

Cash paid for taxes
393

 
743

 
416

Fair value of stock, stock options and performance awards issued to directors, officers, and certain other employees
1,129

 
1,591

 
4,631

Restricted common stock withheld for payroll taxes
131

 
415

 
421

Net (deposits) withdrawals in preneed funeral trusts
148

 
(1,383
)
 
4,341

Net (deposits) withdrawals in preneed cemetery trusts
(1,848
)
 
11,031

 
2,482

Net withdrawals in perpetual care trusts
674

 
1,521

 
3,513

Net decrease in preneed funeral receivables
376

 
317

 
399

Net (increase) decrease in preneed cemetery receivables
(696
)
 
1,548

 
(821
)
Net deposits of receivables from preneed trusts
(343
)
 
(251
)
 
(3,677
)
Net change in preneed funeral receivables increasing (decreasing) deferred revenue
(872
)
 
1,034

 
(874
)
Net change in preneed cemetery receivables increasing deferred revenue
1,040

 
9,282

 
4,594

Net deposits (withdrawals) into (from) preneed funeral trust accounts increasing (decreasing) deferred preneed funeral receipts
(148
)
 
1,383

 
(4,341
)
Net deposits (withdrawals) into (from) preneed cemetery trust accounts increasing (decreasing) deferred cemetery receipts
1,848

 
(11,031
)
 
(2,482
)
Net withdrawals from perpetual care trust accounts decreasing care trusts’ corpus
(488
)
 
(1,833
)
 
(4,028
)
25. SUBSEQUENT EVENTS
On February 15, 2013, we sold the businesses in Texas that were held for sale at December 31, 2012 for approximately $1.9 million in cash.

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Report of Independent Registered Public Accounting Firm
The Board of Directors and Stockholders
Carriage Services, Inc.:
Under date of March 18, 2013, we reported on the consolidated balance sheets of Carriage Services, Inc. and subsidiaries (the Company) as of December 31, 2012 and 2011, and the related consolidated statements of operations, changes in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2012, in this annual report on Form 10-K for the year 2012. In connection with our audits of the aforementioned consolidated financial statements, we also audited the related consolidated financial statement schedule included in Part IV, Item 15(a)2. This financial statement schedule is the responsibility of the Company’s management. Our responsibility is to express an opinion on this financial statement schedule based on our audits.
In our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.
/s/ KPMG LLP
Houston, Texas
March 18, 2013


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CARRIAGE SERVICES, INC.
SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS
(in thousands)
 
Description
Balance at
beginning
of year
 
Charged to
costs and
expenses
 
Deduction
 
Balance at end
of year
Year ended December 31, 2010:
 
 
 
 
 
 
 
Allowance for bad debts, current portion
$
751

 
$
3,942

 
$
3,714

 
$
979

Allowance for preneed bad debts, contract cancellations and receivables from preneed trusts, non-current portion
$
1,160

 
$
2,648

 
$
2,570

 
$
1,236

Employee severance accruals
$

 
$
237

 
$

 
$
237

Litigation reserves
$
1,059

 
$

 
$
6

 
$
1,053

Valuation allowance of the deferred tax asset

$
1,743

 
$

 
$
198

 
$
1,545

 
 
 
 
 
 
 
 
Year ended December 31, 2011:
 
 
 
 
 
 
 
Allowance for bad debts, current portion
$
979

 
$
1,226

 
$
1,277

 
$
928

Allowance for receivables from preneed funeral and cemetery trusts and contract cancellations, non-current portion
$
1,236

 
$
2,335

 
$
1,843

 
$
1,728

Employee severance accruals
$
237

 
$
1,935

 
$
2,015

 
$
157

Litigation reserves
$
1,053

 
$

 
$
27

 
$
1,026

Valuation allowance of the deferred tax asset
$
1,545

 
$

 
$
210

 
$
1,335

 
 
 
 
 
 
 
 
Year ended December 31, 2012:
 
 
 
 
 
 
 
Allowance for bad debts, current portion
$
928

 
$
1,614

 
$
1,365

 
$
1,177

Allowance for receivables from preneed funeral and cemetery trusts and contract cancellations, non-current portion
$
1,728

 
$
903

 
$
572

 
$
2,059

Employee severance accruals
$
157

 
$
486

 
$
485

 
$
158

Litigation reserves
$
1,026

 
$

 
$
918

 
$
108

Valuation allowance of the deferred tax asset
$
1,335

 
$

 
$
1,018

 
$
317


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ITEM 9.
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE.
None.
ITEM 9A.
CONTROLS AND PROCEDURES.

Management’s Evaluation of Disclosure Controls and Procedures
Our management, including our principal executive and financial officers, has evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rules 13a-15(e) or 15d-15(e) under the Exchange Act) as of the end of the period covered by this Form 10-K. Our disclosure controls and procedures are designed to ensure that the information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms, and to ensure that such information is accumulated and communicated to management, including our principal executive and financial officers, as appropriate, to allow timely decisions regarding required disclosure. Based on such evaluation, our principal executive and financial officers have concluded that our disclosure controls and procedures were effective, as of December 31, 2012 (the end of the period covered by this Annual Report on Form 10-K).
Management's Annual Report on Internal Control over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act Rule 13a-15(f). Management's report on our internal control over financial reporting is presented on the following page of this Form 10-K. KPMG LLP, the independent registered public accounting firm that audited the financial statements included in this Form 10-K, has issued an attestation report on our internal control over financial reporting.

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MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
Management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting as such term is defined under Rule 13a-15(f) promulgated under the Securities Exchange Act of 1934, as amended.
Internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of the Company’s Consolidated Financial Statements for external purposes in accordance with generally accepted accounting principles, and includes those policies and procedures that:
(i) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of our assets;
(ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the U.S., and that our receipts and expenditures are being made only in accordance with authorizations of management and our directors; and
(iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of our assets that could have a material effect on our Consolidated Financial Statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Management conducted an assessment of the Company’s internal control over financial reporting as of December 31, 2012 using the framework specified in Internal Control — Integrated Framework, published by the Committee of Sponsoring Organizations of the Treadway Commission. Based on such assessment, management has concluded that the Company’s internal control over financial reporting was effective as of December 31, 2012.
The Company’s internal control over financial reporting as of December 31, 2012 has been audited by KPMG LLP, an independent registered public accounting firm, which also audited the financial statements of the Company for the year ended December 31, 2012, as stated in their report which is presented in this Annual Report.
 
/s/ Melvin C. Payne
Melvin C. Payne
Chairman of the Board and Chief Executive Officer
 
/s/ Cliff Haigler
Cliff Haigler
Principal Accounting Officer
March 18, 2013

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Report of Independent Registered Public Accounting Firm
The Board of Directors and Stockholders
Carriage Services, Inc.:
We have audited Carriage Services, Inc.’s and subsidiaries internal control over financial reporting as of December 31, 2012, based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Carriage Services, Inc.’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, Carriage Services, Inc. maintained, in all material respects, effective internal control over financial reporting as of December 31, 2012, based on criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Carriage Services, Inc. and subsidiaries as of December 31, 2012 and 2011, and the related consolidated statements of operations, changes in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2012, and our report dated March 18, 2013 expressed an unqualified opinion on those consolidated financial statements.
/s/ KPMG LLP
Houston, Texas
March 18, 2013

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Changes in Internal Control Over Financial Reporting
During the three months ended December 31, 2012, there was no change in our system of internal control over financial reporting (as defined in Rules 13a-15(f) or 15d-15(f) under the Exchange Act) that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
ITEM 9B.
OTHER INFORMATION.
None.
PART III
ITEM 10.
DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE.
Code of Ethics
We have adopted a Business Ethics and Code of Conduct (the "Code"), which is applicable to our principal executive officer and other senior financial officers, who include our principal financial officer, principal accounting officer or controller, and persons performing similar functions. The Code is available on our Internet website at www.carriageservices.com. To the extent required by SEC rules, we intend to disclose any amendments to this code and any waiver of a provision of the Code for the benefit of our principal executive officer, principal financial officer, principal accounting officer or controller, or persons performing similar functions, on our website within four business days following any such amendment of waiver, or within any other period that may be required under SEC rules from time to time.
The information required by Item 10 is incorporated by reference to the registrant’s definitive proxy statement relating to its 2013 annual meeting of stockholders, which proxy statement will be filed pursuant to Regulation 14A of the Exchange Act within 120 days after the end of the last fiscal year.
ITEM 11.
EXECUTIVE COMPENSATION.
The information required by Item 11 is incorporated by reference to the registrant’s definitive proxy statement relating to its 2013 annual meeting of stockholders, which proxy statement will be filed pursuant to Regulation 14A of the Exchange Act within 120 days after the end of the last fiscal year.
ITEM 12.
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS.
The information required by Item 12 is incorporated by reference to the registrant’s definitive proxy statement relating to its 2013 annual meeting of stockholders, which proxy statement will be filed pursuant to Regulation 14A of the Exchange Act within 120 days after the end of the last fiscal year.
The following table, required by Item 201(d) of Regulation S-K, summarizes information regarding the number of shares of our common stock that are available for issuance under all of our existing equity compensation plans as of December 31, 2012.
 
Plan Category
Number of securities to
be issued upon exercise
of outstanding options,
warrants and rights
(a)
 
Weighted-average
exercise price of
outstanding options,
warrants and rights
(b)
 
Number of securities
remaining available for
future issuance under
equity compensation
plans (excluding
securities reflected in
column (a))
(c)
Equity compensation plans approved by security holders
312,300

 
$
5.41

 
1,083,074

Equity compensation plans not approved by security holders

 

 

Total
312,300

 
$
5.41

 
1,083,074

ITEM 13.
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE.
The information required by Item 13 is incorporated by reference to the registrant’s definitive proxy statement relating to its 2013 annual meeting of stockholders, which proxy statement will be filed pursuant to Regulation 14A of the Exchange Act within 120 days after the end of the last fiscal year.

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ITEM 14.
PRINCIPAL ACCOUNTANT FEES AND SERVICES.
The information required by Item 14 is incorporated by reference to the registrant’s definitive proxy statement relating to its 2013 annual meeting of stockholders, which proxy statement will be filed pursuant to Regulation 14A of the Exchange Act within 120 days after the end of the last fiscal year.
PART IV
ITEM 15.
EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.
(1) FINANCIAL STATEMENTS
The following financial statements and the Report of Independent Registered Public Accounting Firm are filed as a part of this Form 10-K on the pages indicated:
 
 
Page
(2) FINANCIAL STATEMENT SCHEDULES
The following Financial Statement Schedule and the Report of Independent Registered Public Accounting Firm on Financial Statement Schedule are included in this Form 10-K on the pages indicated:
 
 
Page
All other schedules are omitted as the required information is inapplicable or the information is presented in the Consolidated Financial Statements or related notes.
(3) EXHIBITS
A copy of this Form 10-K, excluding exhibits, will be furnished at no charge to each person to whom a proxy statement for our 2013 annual meeting of stockholders is delivered upon the request of such person. Exhibits to this Form 10-K are available upon payment of a reasonable fee, which is limited to our expenses in furnishing the requested exhibit. Requests for copies should be directed to our Corporate Secretary, by mail at 3040 Post Oak Boulevard, Suite 300, Houston, Texas 77056 or by phone at 1-866-332-8400 or 713-332-8400.
Exhibit No.
  
Description
 
 
3.1
  
Amended and Restated Certificate of Incorporation, as amended, of the Company. Incorporated herein by reference to Exhibit 3.1 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 1996.
 
 
3.2
  
Certificate of Amendment dated May 7, 1997. Incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for its fiscal quarter ended September 30, 1997.
 
 
3.3
  
Certificate of Amendment dated May 7, 2002. Incorporated by reference to Exhibit 3.1 to the Company’s Quarterly Report on Form 10-Q for its fiscal quarter ended June 30, 2002.
 
 
 

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3.4
  
Amended and Restated Certificate of Designations of Mandatorily Redeemable Convertible Preferred Stock, Series A. Incorporated by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K/A filed April 22, 2008.
 
 
3.5
  
Amended and Restated Bylaws of the Company. Incorporated by reference to Exhibit 3.2 to the Company’s Registration Statement on Form S-1 (File No. 333-05545).
 
 
3.6
  
Amendments to the Bylaws of the Company effective December 18, 2000. Incorporated by reference to Exhibit 3.9 to the Company’s Annual Report on Form 10-K for its year ended December 31, 2001.
 
 
3.7
  
Amendments to the Bylaws of the Company effective May 20, 2008. Incorporated by reference to Exhibit to the Company’s current report on Form 8-K filed May 28, 2008.
 
 
4.1
  
Certificate of Trust of Carriage Services Capital Trust. Incorporated by reference to Exhibit 4.6 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.2
  
Amended and Restated Declaration of Trust of Carriage Services Capital Trust, dated June 3, 1999 among the Company, Wilmington Trust Company, Wilmington Trust Company, and Mark W. Duffey, Thomas C. Livengood and Terry E. Sanford. Incorporated by reference to Exhibit 4.7 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.3
  
Indenture for the Convertible Junior Subordinated Debentures due 2029 dated June 3, 1999 between the Company and Wilmington Trust Company. Incorporated by reference to Exhibit 4.8 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.4
  
Form of Carriage Services Capital Trust 7% Convertible Preferred Securities. Incorporated by reference to Exhibit 4.10 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.5
  
Form of the Company’s Convertible Junior Subordinated Debentures due 2029. Incorporated by reference to Exhibit 4.11 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.6
  
Preferred Securities Guarantee dated June 3, 1999 between the Company and Wilmington Trust Company. Incorporated by reference to Exhibit 4.12 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.7
  
Common Securities Guarantee, dated June 3, 1999 by Carriage Services, Inc. as Guarantor. Incorporated by reference to Exhibit 4.13 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.8
  
Amendment No. 1 to Amended and Restated Declaration of Trust of Carriage Services Capital Trust. Incorporated by reference to Exhibit 4.14 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.9
  
Indenture dated as of January 27, 2005 between Carriage Services, Inc., the Guarantors named therein, as Guarantors, and Wells Fargo Bank, National Association, as trustee. Incorporated herein by reference to Exhibit 4.1 to the Company’s current report on Form 8-K dated January 27, 2005.
 
 
4.10
 
First Supplemental Indenture dated as of August 2, 2007 among Cloverdale Park, Inc., the Subsidiary Guarantors named therein and Wells Fargo Bank, National Association, as trustee. Incorporated by reference to Exhibit 4.1 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 
4.11
 
Second Supplemental Indenture dated as of December 13, 2007 among Cataudella Funeral Home, Inc., the Subsidiary Guarantors named therein and Wells Fargo Bank, National Association, as trustee. Incorporated by reference to Exhibit 4.2 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 
4.12
 
Third Supplemental Indenture dated as of May 7, 2012 among Carriage Merger V, Inc., Carriage Merger VI, Inc., Carriage Merger VII, Inc., Carriage Merger VIII, Inc., Carriage Merger IX, Inc., and Carriage Merger X, Inc., the Subsidiary Guarantors named therein and Wells Fargo Bank, National Association, as trustee. Incorporated by reference to Exhibit 4.3 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 

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10.1
  
Credit Agreement dated August 11, 2011, among Carriage Services, Inc., as the Borrower, and Wells Fargo Bank, N.A. (“Wells Fargo”) as the Administrative Agent and Sole Lender. Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed August 16, 2011.
 
 
10.2
 
Credit Agreement dated August 30, 2012, among Carriage Services, Inc. as the Borrower, and Wells Fargo Bank, N.A. as the Administrative Agent and Sole Lender. Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed September 4, 2012
 
 
*10.3
 
First Amendment to Credit Agreement dated November 29, 2012.
 
 
*10.4
 
Second Amendment to Credit Agreement dated February 14, 2013.
 
 
10.5
  
Second Amended and Restated 1996 Director’s Stock Option Plan. Incorporated by reference to Exhibit 99.1 to the Company’s 2000 Schedule 14A. †
 
 
10.6
  
Indemnity Agreement with Melvin C. Payne dated December 18, 2000. Incorporated by reference to Exhibit 10.20 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2000. †
 
 
10.7
  
Indemnity Agreement with George J. Klug dated May 13, 2003. Incorporated by reference to Exhibit 10.5 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2003. †
 
 
10.8
  
Contingent Asset Sale Agreement dated November 22, 2006 among Carriage Cemetery Services, Inc. and SCI Funeral Services, Inc. Incorporated by reference to Exhibit 10.20 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2006.
 
 
10.9
  
Asset Purchase Agreement dated December 15, 2006 among Carriage Cemetery Services, Inc. and Seaside Cemetery, Inc. Incorporated by reference to Exhibit 10.21 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2006.
 
 
10.10
  
Amendment No. 1 to the Contingent Asset Sale Agreement dated January 22, 2007 among Carriage Cemetery Services, Inc. and Alderwoods Group (California), Inc. Incorporated by reference to Exhibit 10.22 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2006.
 
 
10.11
  
Amendment No. 2 to the Contingent Asset Sale Agreement dated February 26, 2007 among Carriage Cemetery Services, Inc. and Alderwoods Group (California), Inc. Incorporated by reference to Exhibit 10.23 to the Company’s Annual Report on Form 10-K for its Annual Report on Form 10-K for its fiscal year ended December 31, 2006.
 
 
10.12
  
Second Amended and Restated 2006 Long-Term Incentive Plan. Incorporated by reference to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.

 
 
10.13
  
Stock Purchase agreement as of June 12, 2007 among Carriage Cemetery Services of Idaho, Inc., buyer, and Timothy T. Gibson, seller, for 100 percent of the issued and outstanding capital stock of Cloverdale Park, Inc. Incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2007.
 
 
10.14
  
Asset Purchase Agreement dated October 10, 2007 among Carriage Funeral Services of California, Inc. and Thaddeus M. Luyben, Sr. and Thaddeus Enterprises. Incorporated by reference to Exhibit 10.26 on Form 10-K for its fiscal year ended December 31, 2007.
 
 
10.15
  
Carriage Services, Inc. 2007 Employee Stock Purchase Plan. Incorporated by reference to Appendix A to the Proxy Statement relating to Carriage’s 2007 annual meeting of stockholders, as filed with the Commission on April 20, 2007, Commission File No. 001-11961.
 
 
10.16
  
Second Amended and Restated Employment Agreement dated March 14, 2012 between Carriage Services, Inc. and Melvin C. Payne incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed March 20, 2012. †

 
 
10.17
  
First Amended and Restated Employment Agreement dated March 14, 2012 between Carriage Services, Inc. and L. William Heiligbrodt incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed March 20, 2012. †

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10.18
  
Second Amended and Restated Employment Agreement dated March 14, 2012 between Carriage Services, Inc. and Terry E. Sanford incorporated by reference to Exhibit 10.3 to the Company’s Current Report on Form 8-K filed March 20, 2012. †
 
 
10.19
  
Second Amended and Restated Employment Agreement dated March 14, 2012 between Carriage Services, Inc. and George J. Klug incorporated by reference to Exhibit 10.4 to the Company’s Current Report on Form 8-K filed March 20, 2012. †
 
 
10.20
  
Separation agreement with Jay D. Dodds dated November 3, 2011. Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed November 7, 2011. †
 
 
10.21
  
Separation agreement with J. Bradley Green dated November 3, 2011. Incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed November 7, 2011. †
 
 
*10.22
 
Separation agreement with Terry E. Sanford dated August 2, 2012.
 
 
 
10.23
 
Form of Employee Performance-Based Stock Award Agreement. Incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on August 7, 2012.
 
 
10.24
 
Form of Director Performance-Based Stock Award Agreement. Incorporated by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 
10.25
  
Director Compensation Policy dated March 5, 2012. Incorporated by reference to exhibit 10.24 to the Company's Annual Report on Form 10-K for its fiscal year ended December 31, 2011.
 
 
*12
  
Computation of Ratio of Earnings to Fixed Charges.
 
 
14
  
Code of Business Conduct and Ethics. Carriage’s Code of Business Conduct and Ethics is available on the website www.carriageservices.com.
 
 
*21.1
  
Subsidiaries of the Company.
 
 
*23.1
  
Consent of KPMG LLP.
 
 
*31.1
  
Certification of Periodic Financial Reports by Melvin C. Payne in satisfaction of Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
*31.2
  
Certification of Periodic Financial Reports by Cliff Haigler in satisfaction of Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
*32
  
Certification of Periodic Financial Reports by Melvin C. Payne and Cliff Haigler in satisfaction of Section 906 of the Sarbanes-Oxley Act of 2002 and 18 U.S.C. Section 1350.
 
 
*101
  
Interactive Data Files.
 __________________
(*)
Filed herewith.
(**)
Pursuant to Rule 406T of Regulation S-T, these interactive data files are deemed not filed or part of a registration statement or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933, as amended, or Section 18 of the Securities Exchange Act of 1934, as amended, and otherwise are not subject to liability.
(†)
Management contract or compensatory plan or arrangement.

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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized on March 18, 2013.
 
CARRIAGE SERVICES, INC.
 
 
By:
 
/s/ Melvin C. Payne
 
 
Melvin C. Payne
Chairman of the Board and Chief Executive Officer
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
 
Signature
  
Title
 
Date
 
 
 
/s/ Melvin C. Payne
  
Chairman of the Board, Chief Executive
 
 
Melvin C. Payne
  
Officer and Director (Principal Executive Officer)
 
March 18, 2013
 
 
 
/s/ Cliff Haigler
  
Principal Accounting Officer
 
March 18, 2013
Cliff Haigler
  

 
 
 
 
 
/s/ L. William Heiligbrodt
  
Vice Chairman of the Board, Executive
 
March 18, 2013
L. William Heiligbrodt
  
Vice President, Secretary and Director
 
 
 
 
 
/s/ David J. DeCarlo
  
Director
 
March 18, 2013
David J. DeCarlo
  
 
 
 
 
 
 
/s/ Donald D. Patteson Jr .
  
Director
 
March 18, 2013
Donald D. Patteson Jr.
  
 
 
 
 
 
 
/s/ Richard W. Scott
  
Director
 
March 18, 2013
Richard W. Scott
  
 
 
 
 
 
 
/s/ Barry K. Fingerhut
  
Director
 
March 18, 2013
Barry K. Fingerhut
  
 
 
 

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EXHIBIT INDEX
Exhibit No.
  
Description
 
 
3.1
  
Amended and Restated Certificate of Incorporation, as amended, of the Company. Incorporated herein by reference to Exhibit 3.1 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 1996.
 
 
3.2
  
Certificate of Amendment dated May 7, 1997. Incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for its fiscal quarter ended September 30, 1997.
 
 
3.3
  
Certificate of Amendment dated May 7, 2002. Incorporated by reference to Exhibit 3.1 to the Company’s Quarterly Report on Form 10-Q for its fiscal quarter ended June 30, 2002.
 
 
 
3.4
  
Amended and Restated Certificate of Designations of Mandatorily Redeemable Convertible Preferred Stock, Series A. Incorporated by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K/A filed April 22, 2008.
 
 
3.5
  
Amended and Restated Bylaws of the Company. Incorporated by reference to Exhibit 3.2 to the Company’s Registration Statement on Form S-1 (File No. 333-05545).
 
 
3.6
  
Amendments to the Bylaws of the Company effective December 18, 2000. Incorporated by reference to Exhibit 3.9 to the Company’s Annual Report on Form 10-K for its year ended December 31, 2001.
 
 
3.7
  
Amendments to the Bylaws of the Company effective May 20, 2008. Incorporated by reference to Exhibit to the Company’s current report on Form 8-K filed May 28, 2008.
 
 
4.1
  
Certificate of Trust of Carriage Services Capital Trust. Incorporated by reference to Exhibit 4.6 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.2
  
Amended and Restated Declaration of Trust of Carriage Services Capital Trust, dated June 3, 1999 among the Company, Wilmington Trust Company, Wilmington Trust Company, and Mark W. Duffey, Thomas C. Livengood and Terry E. Sanford. Incorporated by reference to Exhibit 4.7 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.3
  
Indenture for the Convertible Junior Subordinated Debentures due 2029 dated June 3, 1999 between the Company and Wilmington Trust Company. Incorporated by reference to Exhibit 4.8 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.4
  
Form of Carriage Services Capital Trust 7% Convertible Preferred Securities. Incorporated by reference to Exhibit 4.10 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.5
  
Form of the Company’s Convertible Junior Subordinated Debentures due 2029. Incorporated by reference to Exhibit 4.11 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.6
  
Preferred Securities Guarantee dated June 3, 1999 between the Company and Wilmington Trust Company. Incorporated by reference to Exhibit 4.12 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.7
  
Common Securities Guarantee, dated June 3, 1999 by Carriage Services, Inc. as Guarantor. Incorporated by reference to Exhibit 4.13 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.8
  
Amendment No. 1 to Amended and Restated Declaration of Trust of Carriage Services Capital Trust. Incorporated by reference to Exhibit 4.14 to the Company’s Form S-3 Registration Statement No. 333-84141.
 
 
4.9
  
Indenture dated as of January 27, 2005 between Carriage Services, Inc., the Guarantors named therein, as Guarantors, and Wells Fargo Bank, National Association, as trustee. Incorporated herein by reference to Exhibit 4.1 to the Company’s current report on Form 8-K dated January 27, 2005.
 
 
4.10
 
First Supplemental Indenture dated as of August 2, 2007 among Cloverdale Park, Inc., the Subsidiary Guarantors named therein and Wells Fargo Bank, National Association, as trustee. Incorporated by reference to Exhibit 4.1 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 

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4.11
 
Second Supplemental Indenture dated as of December 13, 2007 among Cataudella Funeral Home, Inc., the Subsidiary Guarantors named therein and Wells Fargo Bank, National Association, as trustee. Incorporated by reference to Exhibit 4.2 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 
4.12
 
Third Supplemental Indenture dated as of May 7, 2012 among Carriage Merger V, Inc., Carriage Merger VI, Inc., Carriage Merger VII, Inc., Carriage Merger VIII, Inc., Carriage Merger IX, Inc., and Carriage Merger X, Inc., the Subsidiary Guarantors named therein and Wells Fargo Bank, National Association, as trustee. Incorporated by reference to Exhibit 4.3 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 
10.1
  
Credit Agreement dated August 11, 2011, among Carriage Services, Inc., as the Borrower, and Wells Fargo Bank, N.A. (“Wells Fargo”) as the Administrative Agent and Sole Lender. Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed August 16, 2011.
 
 
10.2
  
Credit Agreement dated August 30, 2012, among Carriage Services, Inc. as the Borrower, and Wells Fargo Bank, N.A. as the Administrative Agent and Sole Lender. Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed September 4, 2012
 
 
*10.3
 
First Amendment to Credit Agreement dated November 29, 2012.
 
 
*10.4
 
Second Amendment to Credit Agreement dated February 13, 2013.
 
 
 
10.5
  
Second Amended and Restated 1996 Director’s Stock Option Plan. Incorporated by reference to Exhibit 99.1 to the Company’s 2000 Schedule 14A. †
 
 
10.6
  
Indemnity Agreement with Melvin C. Payne dated December 18, 2000. Incorporated by reference to Exhibit 10.20 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2000. †
 
 
10.7
  
Indemnity Agreement with George J. Klug dated May 13, 2003. Incorporated by reference to Exhibit 10.5 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2003. †
 
 
10.8
  
Contingent Asset Sale Agreement dated November 22, 2006 among Carriage Cemetery Services, Inc. and SCI Funeral Services, Inc. Incorporated by reference to Exhibit 10.20 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2006.
 
 
10.9
  
Asset Purchase Agreement dated December 15, 2006 among Carriage Cemetery Services, Inc. and Seaside Cemetery, Inc. Incorporated by reference to Exhibit 10.21 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2006.
 
 
10.10
  
Amendment No. 1 to the Contingent Asset Sale Agreement dated January 22, 2007 among Carriage Cemetery Services, Inc. and Alderwoods Group (California), Inc. Incorporated by reference to Exhibit 10.22 to the Company’s Annual Report on Form 10-K for its fiscal year ended December 31, 2006.
 
 
10.11
  
Amendment No. 2 to the Contingent Asset Sale Agreement dated February 26, 2007 among Carriage Cemetery Services, Inc. and Alderwoods Group (California), Inc. Incorporated by reference to Exhibit 10.23 to the Company’s Annual Report on Form 10-K for its Annual Report on Form 10-K for its fiscal year ended December 31, 2006.
 
 
10.12
  
Second Amended and Restated 2006 Long-Term Incentive Plan. Incorporated by reference to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 
10.13
  
Stock Purchase agreement as of June 12, 2007 among Carriage Cemetery Services of Idaho, Inc., buyer, and Timothy T. Gibson, seller, for 100 percent of the issued and outstanding capital stock of Cloverdale Park, Inc. Incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2007.
 
 
10.14
  
Asset Purchase Agreement dated October 10, 2007 among Carriage Funeral Services of California, Inc. and Thaddeus M. Luyben, Sr. and Thaddeus Enterprises. Incorporated by reference to Exhibit 10.26 on Form 10-K for its fiscal year ended December 31, 2007.
 
 
10.15
  
Carriage Services, Inc. 2007 Employee Stock Purchase Plan. Incorporated by reference to Appendix A to the Proxy Statement relating to Carriage’s 2007 annual meeting of stockholders, as filed with the Commission on April 20, 2007, Commission File No. 001-11961.
 
 

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10.16
  
Second Amended and Restated Employment Agreement dated March 14, 2012 between Carriage Services, Inc. and Melvin C. Payne incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed March 20, 2012. †
 
 
10.17
  
First Amended and Restated Employment Agreement dated March 14, 2012 between Carriage Services, Inc. and L. William Heiligbrodt incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed March 20, 2012. †
 
 
10.18
  
Second Amended and Restated Employment Agreement dated March 14, 2012 between Carriage Services, Inc. and Terry E. Sanford incorporated by reference to Exhibit 10.3 to the Company’s Current Report on Form 8-K filed March 20, 2012. †
 
 
10.19
  
Second Amended and Restated Employment Agreement dated March 14, 2012 between Carriage Services, Inc. and George J. Klug incorporated by reference to Exhibit 10.4 to the Company’s Current Report on Form 8-K filed March 20, 2012. †
 
 
10.20
  
Separation agreement with Jay D. Dodds dated November 3, 2011. Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed November 7, 2011. †
 
 
10.21
  
Separation agreement with J. Bradley Green dated November 3, 2011. Incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed November 7, 2011. †
 
 
*10.22
 
Separation agreement with Terry E. Sanford dated August 2, 2012.
 
 
 
10.23
 
Form of Employee Performance-Based Stock Award Agreement. Incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on August 7, 2012.
 
 
10.24
 
Form of Director Performance-Based Stock Award Agreement. Incorporated by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for its quarter ended June 30, 2012.
 
 
10.25
  
Director Compensation Policy dated March 5, 2012. Incorporated by reference to exhibit 10.24 to the Company's Annual Report on Form 10-K for its fiscal year ended December 31, 2011.
 
 
*12
  
Computation of Ratio of Earnings to Fixed Charges.
 
 
14
  
Code of Business Conduct and Ethics. Carriage’s Code of Business Conduct and Ethics is available on the website www.carriageservices.com.
 
 
*21.1
  
Subsidiaries of the Company.
 
 
*23.1
  
Consent of KPMG LLP.
 
 
*31.1
  
Certification of Periodic Financial Reports by Melvin C. Payne in satisfaction of Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
*31.2
  
Certification of Periodic Financial Reports by Cliff Haigler in satisfaction of Section 302 of the Sarbanes-Oxley Act of 2002.
 
 
*32
  
Certification of Periodic Financial Reports by Melvin C. Payne and Cliff Haigler in satisfaction of Section 906 of the Sarbanes-Oxley Act of 2002 and 18 U.S.C. Section 1350.
 
 
*101
  
Interactive Data Files.
 __________________
(*)
Filed herewith.
(**)
Pursuant to Rule 406T of Regulation S-T, these interactive data files are deemed not filed or part of a registration statement or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933, as amended, or Section 18 of the Securities Exchange Act of 1934, as amended, and otherwise are not subject to liability.
(†)
Management contract or compensatory plan or arrangement.
 

93