1.01
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ENTRY
INTO MATERIAL DEFINITIVE AGREEMENT
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·
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Philadelphia,
PA - 72 contact center seats with over 150
agents
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Media,
PA - 80 contact center seats with over 170
agents
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Weston,
WV - 108 contact center seats with over 220
agents
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Parkersburg,
WV - 102 contact center seats with over 210
agents
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·
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in
excess of 70,000 contact center agent-hours per
month
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362
outbound contact center stations
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·
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80
inbound contact center stations
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·
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Live
3rd party switching capability
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·
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Lines
per agent ratio of 2.5:1
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Unlimited
script branching capability
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Edit
checking available on all file
fields
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·
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Unlimited
file-length handling
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·
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Wireless
remote in-house monitoring
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·
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Remote
monitoring enabled
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(a)
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Financial
statements of businesses acquired.
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