Minneapolis, MN – Water Damage Pro, a leader in restoration services throughout the Twin Cities metro, has announced its next professional education event: “Navigating Insurance Claims for Water and Fire Damage”. This Lunch & Learn session is scheduled for Tuesday, June 3, 2025, from 12:00 PM to 4:00 PM at The Freehouse, located at 701 N Washington Ave #101 in Minneapolis.

This in-person event is designed to provide restoration contractors, insurance professionals, adjusters, property managers, and real estate professionals with actionable strategies to improve how claims are documented, processed, and resolved. Through real-world scenarios and expert-led workshops, the session will address the most common challenges facing professionals dealing with fire and water damage restoration projects that require insurance coordination.
Water and fire damage events continue to rank among the top insured property losses in the United States. Yet, claim approvals are frequently delayed due to miscommunication, inadequate documentation, and inconsistencies between restoration scopes and insurance expectations. This event aims to reduce that friction by bringing together both sides of the claims process in an educational, collaborative environment.
Water Damage Pro has helped hundreds of residential and commercial property owners recover from severe structural damage due to floods, pipe bursts, kitchen fires, and storm impacts. The team specializes in fast-response fire and water damage restoration in Minneapolis, using advanced equipment, detailed inspection procedures, and insurance-compatible documentation protocols. Learn more about their full range of services at: Fire and Water Damage Restoration Minneapolis.
Event Focus and Agenda
The June 3 event will center on practical techniques for improving how insurance claims are managed and submitted - particularly for water intrusion and fire loss cases.
Key highlights include:
- How to properly document water and fire damage from the moment of discovery
- What adjusters need to see in damage reports and scope documentation
- Common breakdowns in communication between contractors and insurers
- Tips for aligning restoration work with policy language
- Tools and templates to streamline communication, job tracking, and final invoicing
Agenda
12:00 PM – 12:30 PM – Registration and Gourmet Lunch
12:30 PM – 1:15 PM – Keynote: “Communicating with Adjusters: Avoiding Common Mistakes”
1:15 PM – 2:00 PM – Claims Workflow Best Practices: Templates, Forms, and Follow-ups
2:00 PM – 2:45 PM – Real Case Reviews: Audience Scenarios and Troubleshooting
2:45 PM – 3:30 PM – Panel: Adjuster + Contractor Insights on Effective Claims
3:30 PM – 4:00 PM – Final Thoughts and Networking
The event will be hosted by Jay Lee and Eileen Jones, both active leaders in the restoration and claims industry with over two decades of experience in structural recovery and insurance protocol adherence.
Industry-Wide Impact
According to industry research, delays in the claims process for fire and water damage frequently stem from insufficient information, undocumented repairs, and discrepancies between estimated and approved scopes. By creating open dialogue between restoration firms and adjusters, this event hopes to foster greater consistency and efficiency for all parties involved.
"This event was created to bridge the gap between the field and the desk," said Jay Lee, Lead Project Coordinator at Water Damage Pro. "If contractors and insurers can align expectations early, claim resolutions happen faster, clients are happier, and everyone wins."
The full event details and registration form are available here:
Navigating Insurance Claims for Water and Fire Damage
Professional Development for Restoration and Insurance Teams
Attendees of the Lunch & Learn will also walk away with a set of downloadable templates, reference checklists, and post-event follow-up notes to help implement what they learn. Designed as both a networking and training experience, the event limits attendance to 50 seats to encourage focused dialogue and interactive group sessions.
This event is part of a larger effort by Water Damage Pro to raise the standard for communication and documentation in insurance-funded property restoration projects. From emergency mitigation to final repair estimates, their team emphasizes transparency, scope alignment, and policy-driven workflows.
Professionals unable to attend the in-person event can access a preview of the discussion points and content through this feature article:
Navigating Insurance Claims for Water and Fire Damage – What Works in 2025
About Water Damage Pro
Water Damage Pro is a Minneapolis-based restoration company specializing in residential and commercial water damage repair, fire restoration, mold remediation, and emergency response services. The team is certified, insured, and trained in modern drying techniques, environmental controls, and structural recovery. The company operates 24/7 and works closely with both property owners and insurance carriers to deliver efficient and accurate project scopes.
To learn more about Water Damage Pro’s full range of services and upcoming educational events.
Media Contact

Name
Water Damage Pro Minneapolis
Contact name
Jay Lee
Contact phone
(612) 400-8523
Contact address
1917 Park Avenue
City
Minneapolis
State
MN
Zip
55404
Country
USA
Url
https://repairdamagepro.com/