parcelLab, a global provider of post-purchase experience software, today announced it earned a spot in the G2’s 2025 Best Software Awards for the Top 50 Supply Chain and Logistics products. This recognition builds on parcelLab’s impressive achievement of earning 17 badges in the Winter 2025 reports, including being named a leader in the package tracking, returns management, and shipping categories. As the world’s largest and most trusted software marketplace, G2 reaches 100 million buyers annually. Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.
Leading global retailers like H&M, URBN, and Chico’s trust parcelLab’s AI-powered post-purchase platform to create customers for life. Understanding that the retail journey extends far beyond the point of purchase, parcelLab recognizes that what happens after checkout is crucial for boosting customer lifetime value and increasing revenue. By empowering retailers to offer the most personalized and unique post-purchase experiences, parcelLab enables them to efficiently cross-sell, upsell, attract more website visitors, and ultimately increase conversion rates, transforming cost centers into profit drivers.
“We’re honored to be recognized by G2 as one of the best supply chain and logistics software products,” said Giles Whiting, CEO of parcelLab. “This achievement is a testament to our team’s dedication to transforming post-purchase experiences and empowering retailers to build lasting customer relationships. We’re excited to continue driving innovation in the industry and helping brands stay ahead of the curve.”
“The stakes for choosing the right business software are higher than ever,” said Godard Abel, co-founder & CEO at G2. “With over 180,000 software products and services listings and 2.8 million verified user reviews in the G2 marketplace, we’re proud to help companies navigate these critical choices with insights rooted in authentic customer feedback. The 2025 Best Software Award winners represent the very best in the industry, standing out for their exceptional performance and customer satisfaction. Congratulations to this year’s honorees!”
To learn more, view G2’s 2025 Best Software Awards and read more about G2’s methodology.
About parcelLab
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational costs, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800+ brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at www.parcelLab.com.
About G2
G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow us on X and LinkedIn.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250219365297/en/
Contacts
Media
Articulate Communications for parcelLab
parcelLab@articulatecomms.com
Media
Jenny Gardynski at G2
jgardynski@g2.com or press@g2.com
