Lakes Region Mental Health Center and Netsmart Collaborate to Deliver Integrated Care

Lakes Region Mental Health Center (LRMHC) and Netsmart announce they are expanding their 33-year partnership through the adoption of the CareFabric^® platform to enhance clinical, financial and operational processes across the organization’s behavioral health services and treatment programs. By adopting the CareFabric platform, LRMHC will benefit from a solution focused on clinical usability, user efficiency, interoperability and scalability.

“Having started working with the Essentia^™ solution since its inception, I look forward to the additional efficiencies and connectivity that myAvatar^™ will bring to our organization,” said Celia Gibbs, Manager of the EHR project, and former long-time Chief Operating Officer of LRMHC. “LRMHC evaluated many solutions as a part of our evaluation process and selected myAvatar as the best solution on the market for our organization.” Through the adoption of the CareFabric platform, the organization will benefit from increased interoperability, care coordination and streamlined processes.

The Netsmart uplift program is a client-focused opportunity that enables provider organizations to seamlessly upgrade their existing solution to an advanced Netsmart EHR solution. By participating in the uplift program, LRMHC will soon implement additional innovative tools of the CareFabric platform including artificial intelligence (AI), enhanced billing features and transition to myAvatar. The ONC-certified myAvatar EHR solution is built for enhanced user experience, leveraging near real-time analytics and clinical decision support to drive efficient and seamless workflows. Providing intuitive workflows focused on clinician and user satisfaction can allow providers to recruit and retain the top clinicians in the field.

“myAvatar has the ability to significantly increase our ability to make data-driven decisions, increase our collaboration and ability to work with advocacy groups, reduce barriers and ultimately increase our ability to meet the increasing demand for mental health services,” said Maggie Pritchard, LRMHC Chief Executive Officer. “We look forward to our continued partnership with Netsmart and leveraging the uplift program to immediately realize the value of the CareFabric platform.”

Clinicians will have simplified dashboards, easily accessible client information and new features that will enhance documentation, which will put more time into their day. “This will enhance our efficiencies and ability to increase high-quality access to care for our patients,” said Christine Alvarez, LRMHC Chief Quality Officer. “We value our patients’ and providers’ time and myAvatar will advance our mission to give us more time for patient care through ease of documentation and access to information.”

The Lakes Region Mental Health Center’s mission is to be a community leader in providing integrated physical and mental health services while creating wellness and understanding in the 24-town area in Belknap and Southern Grafton Counties in the state of New Hampshire that it serves. LRMHC has worked to achieve the mission by decreasing the stigma surrounding mental illness, and why a person would seek the help of a mental health center. LRMHC partners with school districts, and many community agencies and services whose collaborations help to further the mission to provide high-quality services that are delivered with dedication, inclusion and compassion.

“As the healthcare landscape changes every day, our goal is to digitize our client’s entire enterprise to provide their teams with next-generation technology their facilities can use today, while continuously improving the future of care delivery,” said David Strocchia, SVP & Managing Director of Human Services, Netsmart. “We are excited to advance our longstanding relationship with Lakes Region Mental Health Center as they have proven their true dedication and support to the communities they serve by adopting new innovative tools to exceed their whole-person care delivery.”

About Lakes Region Mental Health Center

Lakes Region Mental Health Center is the NH-designated community mental health center serving 24 towns in Belknap and Southern Grafton Counties. A non-profit, private corporation founded in 1966, LRMHC provides integrated care to children, adults, elders and their families who are living with- and recovering from- mental illness and/or emotional distress. LRMHC professionals provide the highest quality of care, and by working in partnership with other health care providers, hospitals, law enforcement, corrections, courts, school districts, social workers and public health officials, LRMHC is able to provide a continuum of care for patients and improve the quality of life in the Lakes Region. In Fiscal Year 2022, LRMHC’s 200+ employees served 3,512 children, adolescents, adults and families and provided over $372,000 of charity care. For more information, visit lrmhc.org or call 603-524-1100.

About Netsmart

Netsmart, a leading provider of Software as a Service (SaaS) technology and services solutions, designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in the human services and post-acute care and payer markets. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.

For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,700 associates work hand-in-hand with our 680,000+ users at our clients across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative. Learn more about how Netsmart is changing the face of healthcare today. Visit www.ntst.com, call 1-800-472-5509, follow us on our CareThreads Blog, LinkedIn and Twitter, like us on Facebook or visit us on YouTube. Netsmart is pleased to support the EveryDayMatters® Foundation, which was established for behavioral health, care at home, senior living and social services organizations to learn from each other and share their causes and stories.

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